Name: Serenity Diamond Beach
Address: Diamond Beach Road, 357, Diamond Beach, Diamond Beach, Diamond Beach, 2430, Australia
Rating: 7

Air conditioning

24-hour reception

Elevator/lift

Smoke-free property

Garden

General

Non-smoking rooms

Family room

Rooms

Accessibility features

Accessibility

Laundry

Safe-deposit box

Services and amenities

Restaurant

Meals

Free Wi-Fi

Internet

Barbecue grill(s)

Ping-Pong

Recreation

Free Parking on Premises

Parking

Swimming pool

Outdoor pool

Next to the beach

Pool and beach

Fax and copy machine

Conference Hall

Business

Cycling

Tennis court

Sports

Massage

Beauty and wellness

Children's playground

Family/Kid Friendly

Kids

Location

At the hotel

Seashells Beach

Diamond Beach

Saltwater Beach

Taree Airport

Serenity Diamond Beach

Stayed here for 2 nights to attend a wedding. Booked the spa villa. I was expecting your typical old run down cabin, however what we got was a beautiful, airy modern 2 bedroom clean cabin with a great deck to sit on and watch the wildlife. The cabin was spacious, the bed was comfy enough. The shower that had decent pressure was the one in the bathtub, the walk in shower wasn't great so anyone with mobility issues that could be an issue. The cabin had a convection microwave and small stove top however no oven. The BBQ on the deck was very old and didn't appear to be safe to use. Saying this it was probably one of the nicest holiday parks we have stayed at. Was very relaxing, quiet, lots of wildlife including wallabies, lizards and rabbits. There is an IGA about a 5min drive away for supplies and a local club just beforehand if you didn't want to cook. Location was good, approx. 30mins to either Forster or Taree, and located right on the beach. Great for families and couples alike. 

Expecting average, pleasantly surprised with beautiful

Modern & well equipped apartments on well maintained grounds. Very relaxing weekend. 
Downside is there are no site facilities for food, drink, coffee, etc, and the free WiFi is poor.

Staff extremely helpful and friendly. Would certainly stay again.

Enjoyable Weekend

When were not able to return home to Melbourne and accommodation in Forster became unaffordable, the lovely managers at Serenity resort came to the rescue. They had no bookings because of Covid, so we had the whole resort almost to ourselves for 2 weeks.  We had a great beach cabin, an easy walk to swimming pool and the lovely beach. The service was friendly and prompt, and the whole resort was well maintained in spite of the difficult circumstances. 
We watched wallabies and rabbits grazing  and we were woken up by singing birds every day.
Sooooooo lovely.
I would return again on a REAL holiday at some stage.

The best place to spend a "lock down"

Stayed here for the night easy to find reception was friendly.We stayed in a 2 bed cabin nice and clean had 2 bathrooms great if you were staying for longer as it’s fully self contained.So peaceful and quiet as not many people around.Had a kids section which was great as it’s fully fenced off.Has 2 pool areas it’s a same they don’t have solar heating so you can use the pools in winter you can here the ocean as it has direct access to the beach which is great.You have a car spot next to the cabin and outdoor patio with barbecue &tables and chairs also a outside shower .

Stop over

We stayed at N12 Beach House and it was a very nice experience. The pool and the beach is just a minute walk away. The beach is not crowded so it feels like you have private resort. There is a local supermarket just 5mins drive which compensate the lack of Woolies or Coles. For the house, all bedrooms have bathrooms, kitchen is well equipped with microwave, oven and dishwasher. There is a washing machine and dryer in our house. We loved the balcony overlooking the pool. 3 cars can fit the carpark. The downfall is the smell of the toilet in the first level bedroom. If only the management can fix it then it will be rated better by guests. Aside from that, everything is superb.

Overall Great Family Holiday

We booked this place with our friends through another company offering a deal. We stayed midweek for 4 nights and we wished it was longer. For the price we paid I wasnt disappointed. I loved that it was tucked away, two pools and right on the beach. Could hear the waves crashing all day and all night. Stayed in a 1 bedroom villa (which can be made into a two bedroom at a higher rate). It had everything you needed. Air con, bath, dishwasher, washer, dryer, tv and bbq. It was really nice. A few negatives were bad wifi, a few things could been upgraded in the room. The dishwasher handle was broken and our friends dishwasher didn’t even clean properly. Hard to get anyone at reception to pay for the bill or ask questions. But for the price we paid it was great! We loved just relaxing and swimming and being so close to the beach. Will stay here again if that deal comes up again.

Relaxing

We paid top dollar to stay for two nights over Australia Day. Whilst there I had to do some volunteer work for a community organisation so after a quick swim (in what is basically a wading pool) I tried to connect to the wifi. It didn’t work so I phoned the help number provided which was disconnected. I phoned reception- no answer. The next morning I visited reception and told them if the issue and we then went out and enjoyed a day out. When we returned I tried the wifi and still not able to connect. I rang reception and Matt told us he’d fixed it and it worked outside our place. I pointed out that it still didn’t work in our place at which point he was very rude, suggested we should use our own data, what did we want wifi for anyway and how I was the first person to complain and that maybe I should buy the business and run it. At that point his phone cut out. He later sent a text message offering a refund, while at the same time trying to blame the lack of connectivity on the NBN. He suggested we find somewhere else for our next holiday. We will. I suggest you do the same.

PS despite providing our bank details as requested no refund has been forthcoming.

Hopeless Wifi, Rude management

What a gem of place to stay if you’re single  (or families). This place is hidden away from the bustle and hustle of city life and away from the main highway. So peaceful and quiet. But being right on the beach with its own access and with all the facilities available, including the two pools, there was always something to do. 

Loved it!!

We started contacting Serenity Diamond Beach on the 4th September. Looking for 5-6 Villas ($8500-$10,000 booking) First phone conversation with Matt seemed positive, an email with our totally organised itinerary and room configuration along with a request for a price and how to pay a deposit as we wanted to book immediately!! This was a celebration for our Mothers 70th Birthday in off peak season.. Since then I have emailed over 6 times, called a few and my sister in law has done the same.. NO ANSWERS!! Today I went onto Facebook to see if they were actually trading and wrote a reply on a comment made by another guest who seemed to have a similar issue.. Next minute both our comments were deleted and I can no longer comment or review their page.. Obviously I’ve been blocked.. Good luck if they respond to you. We just wanted to book our family holiday, seemed like a beautiful place.. To this investors good luck with your financial investment if this is how the managers manage it!! I would believe any accommodation place would jump over themselves to take an out of season $10,000 booking!! Sad to say we won’t be staying here!!!

DIDN’T EVEN MAKE IT!! NO RETURN COMMUNICATION

The accommodation was excellent, clean and easy to access.  The facilities were in good condition with parking outside.  It was quiet and close to the beach.  Would highly recommend for a winter get away

Serenity Diamond Beach

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