Name: Christophorus
Address: Marchfeldgasse 3 6370 Kitzbühel,Marchfeldgasse, Kitzbuehel, Kitzbuehel, Kitzbuehel, 6370, Austria
Rating: 7

24-hour reception

Heating

Radio

General

Non-smoking rooms

Family room

Hairdryer

Shower/Bathtub

Shower

Rooms

Wake-up service

Telephone

Services and amenities

Meals

Internet access

Internet

Hiking

Recreation

Free parking

Parking

Massage

Sauna

Beauty and wellness

Location

At the hotel

Room amenities

Kitzbueheler Horn Ski Area

Hochmaisbahn Cable Car

Sonnenalmbahn Cable Car

Falleglift Ski Lift

Schmittenhöhebahn Cable Car

Trass-Ekspress Ski Lift

Maisilift Ski Lift

Almbahn Ski Lift

Zeller Bergbahn Ski Lift

Ebennberglift Ski Lift

Sigmund-Thun Klamm Trail

Panoramabahn Schaufelberg Ski Lift

Maiskogelbahn Cable Car

Lechnerberg Ski Lift

Zeller See

Areitbahn I Ski Lift

Schüttlift Ski Lift

Lechnerberg II Ski Lift

Kaprun Ski Resort

Gastein Ski Area

W. A. Mozart Salzburg Airport

Leopoldskron Palace

Museum der Moderne Moenchsberg

Augustiner Brewery

St. Peter's Church

Museum Carolino-Augusteum

St. Francis Church

Getreidegasse Lane

Hohensalzburg Castle

Salzburg Cathedral

Residenz

Mozart's Birthplace

Residenzplatz

Mozartplatz

Mozarts Wohnhaus

Nonnberg Abbey

Mirabell Palace

St. Sebastian's Church

Kapuzinerberg

Salzburgarena

Casino Bad Gastein

Gastein Vapor Bath

Christophorus

Kitzbuehel

You can see that the hotel at one time had a good infrastructure. Unfortunately, the host is often very arrogant and unfriendly in dealing with the guests. The Internet has not worked for days with several guests, no kind of help was visible. Even the wellness area seems to be uncomfortable. The floor was EXTREMELY dirty, the supposed sauna towels are not provided and the steam bath was not respected despite the request (the sauna). One thing I am also glad to say is that the Top Lounge with Kamin and co. was closed during our entire stay. Even after seeing more requests from the old bar, we never felt sorry for the lack of room. The reason given was that the fridge and the fridge were not properly closed in the upper part of the hotel.

Decadent and zero hospitality

We were excited to arrive at such a nice looking place close to town and the hannenkahm lift. Unfortunately we moved out after our first night due to a catalogue of misunderstandings and unhelpful responses from Christoph. At first we thought the business slightly strange for not accepting credit cards but then things unravelled. We were initially given the keys to an apartment we had not booked. Then we were told we had to wait an hour for the apartment we had booked to be ready. We happily went out to explore town. The apartment we were then given was basic but well appointed- large kitchen with dishwasher, sofa, dining table, tv, reasonably comfortable bed, dated but serviceable bathroom. We did notice it was colder in the apartment than in the corridor outside. We couldn’t find any controls for the heating so went downstairs to enquire. This was met with a shrug, and ‘it’s central heating’ so nothing could be done. We went to bed with hats and socks on and still couldn’t sleep because we were so cold. The lovely cleaning lady tried to help us in the morning; we turned a few taps in the wall to see if that would help and she suggested we ask to change apartments, although we were warned to leave it till a bit later in the day. This we managed to convey easily despite her speaking no English and our German being rudimentary. We spent the day skiing and returned to ask whether the heating could be fixed, a heater found or an alternative apartment. After shrugs and half hearted agreements to help, we waited for some action. Nothing happened, so we were lucky enough to find alternative, friendly, warm, comfortable and convenient accommodation elsewhere for the rest of the week. 

I guess our stay would have been fine if the basic customer service was present. The rest of the staff were very helpful and the accommodation was spotless. 

Reasonable apartment in good location, let down by owner

Very calm and pleasant location near the center town. 
Appartement is very nice and modern, you Will fin everything you need. 
The manager is so kind, very helpful, adorable.
I strongly recommend this adress.

Christophorus

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