Name: Sands on Golden Lake
Address: 13163 Highway 60, North Algona Wilberforce, North Algona Wilberforce, North Algona Wilberforce, K0J 1X0, Canada
Rating: 9

Smoke-free property

Ticket assistance

Garden

Terrace

No elevators

Reception desk

General

Accessibility features

Wheelchair Accessible

Wheelchair access to restaurant

Accessibility

Concierge services

Services and amenities

Breakfast

Restaurant

Meals

Free Wi-Fi

Internet

Tour assistance

Tourist services

Barbecue grill(s)

Picnic area

Barbeque

Recreation

Parking

Business center

Event facilities

Business

Beauty and wellness

Pets Not Allowed

Pets

Contactless check-in and/or check-out

Additional measures against COVID-19

Health and Safety Measures

Location

At the hotel

Sands on Golden Lake

North Algona Wilberforce

I have passed by the Restaurant a few times on my way to visit a friend in Killaloe, I decided on my way home I would stop and have a light meal, I am so glad that I did, the view is exceptional, the food and coffee was so good,  the Server Sydney, what a pleasant young lady she is, a real gem, that is what you like to see when you go to a restaurant, the extra bit of conversation, and genuine smile, and making sure to ask if everything was OK, I would most definitely highly recommend  

My family and I had a fabulous time here!!!! This place has everything!!!! 

The rooms were beautiful we stayed up in room 16&17 wich I highly reccomend.

The resturant had amazing food and very friendly staff. All of our food tasted great both nights.

Will definatley be returning!!

Great view! Great people! Great food!

We attended a wedding here recently. Food was exceptional. The beach was such a pretty spot for the ceremony. I can't say enough about how the staff hustled and made our day so fun. Friendly, beautiful facility. We will definitely return for a getaway.

Beautiful wedding location. Superb dinner.

The Sands is a gem! The beach is fantastic and the spa is heavenly.
Some updates & small touches could be done for improvement, for example: hooks in the rooms for beach towels, maybe some soft outdoor Edison lights (rather than bright sensor lights) and refreshing the paint on the balconies. Also note that they are understaffed so that restaurant has limited hours, but the staff are doing the very best they can. Always be kind! :)

A beach getaway

This is a really nice spot. All of the rooms face the lake so the view is amazing. The rates are reasonable. The prices in the restaurant are very reasonable. The staff are friendly. The rooms are clean. Private beach.We will definitely return.

Will definitely return

Stopped in for one night while passing thru town. Hits and misses all around really.....
     Hits? Most up to date room on our travels thru all the small towns in northern Ontario that we had in an entire week. Beautiful view of the lake, and the bed was super comfy. There is also a restaurant there that had great eats and the staff were super nice and friendly.
   The misses? If you're a light sleeper you will for certain hear the transport trucks driving by all night, it sounded like they were coming thru the wall lol. The deck we had was shared with other guests and could be annoying in the summer months if you want quiet conversation. The price was a little steep as well, I paid $280 for a 1-night stay and a dinner meal that was a 2 for 1 wing night.
    If you're in the area (Which really doesn't have much around) i would suggest staying here even with all the misses. If you're just looking for a dinner place this would definitely be the place of choice in my opinion.

Hits and misses

My sisters and I stayed in a Chalet for 2 nights for a little getaway.  The Chalet was clean and comfortable.  The view was amazing!  We ate at the restaurant when they were serving pub fare and had the best hamburger I've ever eaten!  But the best thing about this place was service from the waitstaff to the owner everyone was very pleasant.  Zach went above and beyond to help us out when we were in need.  I can't wait to go back and will definitely be booking again.

Best service ever!

First the positives the view is wonderful from the room and the beachfront is kept very nice. Also the price of the room is very reasonable. The negatives the property could be kept better. There were dead bugs and cobwebs everywhere nobody all summer had cleaned them up. There where rotting wood planks on our balcony that needed to be replace. The room wasn’t cleaned once the entire 4 days the reason/excuse was Covid. Well most places have now returned to cleaning the rooms during the stay. The queen bed was awful I squeezed terribly when you moved on it during the night and there was lots of dust under and behind the bed. Charge more for the rooms and hire some more people to clean the place. They seem to be hyper focused on weddings and the rest is partially neglected.

Nice place but had some issues

The Sands 
 
What a beautiful location with an amazing view. My daughter had booked her wedding at Sands approximately a year ago.  
We went to the venue three days prior to the wedding just to have one last look at the reception hall, on arrival the bride was informed that there was an increase in the ceremony charge and the drink tickets had been increased.  As the wedding coordinator was preparing the brides invoice, which by the way was calculated incorrectly as the three of us stood there asking many questions regarding the total amount of the invoice the wedding coordinator was not understanding our concerns even after many attempts of explaining simple math to her. She then proceeded to tell us that she was going to have a manager look it over when she came back, instead of saying I am sorry but there was a mistake on the invoice and you ladies were correct she just made some lame excuse to cover her mistake.  We also asked if the stairs to the venue would be cleaned, they were so dirty, and the number of cobwebs and bugs was atrocious. She said yes, they will be done on Thursday as the wedding was not until Saturday. When we arrived Friday there was no improvement to the stairs or  its surrounding area. On the day of the wedding one of the groom's uncles took it upon himself to clean it the best he could.  
The rooms were not well cleaned, some guests had dirty bed sheets, stained and dirty towels and again the cobwebs in the rooms looked like they had been there for months. The duvets had no covers just a sheet thrown on the top. The mold in the air conditioning in the bride's room was so disgusting.  
On the day of the wedding the wedding coordinator hadn't been around all day and was not in contact with the bride till much closer to the ceremony, as the bridal party was doing some last minute decorating in the hall, some of the napkins that were provided by the venue  looked as though they hadn't been washed, as we approached the owner who had also been called on the phone many times leading up to our arrival but chose not to return calls was ask for new napkins she was very rude and started making accusations against some of the guests who had been there the previous night because it’s a two night minimum to say at the resort. She then proceeded to ask her son to join the conversation and things got heated very quickly, the lack of customer service at this place was unbelievable, they continue to use COVID as a excuse for the staff shortage but it is more of a management issue.  
As the wedding time was about an hour away the bridal party then had to set up the chairs outside for the ceremony because again no one had shown up to help with this.  
Some of the guests booked the restaurant for 4pm so they would have time to eat before the wedding at 6. They were all seated and ordered drinks and dinner, the drinks came at 5:10  and the food at 5:30 which then had to be boxed as there was no time to eat before the wedding.  
The bar was not stocked properly, they handed out incorrect drink orders to several people. They ran out of alcohol and some of the premixed can drinks, and some of the juices that were used to mix the drinks.  
It is very unfortunate to how things are handled at this location as it could be run so much better. Overall, the wedding was amazing considering all the issues that needed to be handled leading up to my daughter's special day.  
 
 Such a shame this place could be amazing

Wedding experience

Popped in for directions and stayed for drinks and atmosphere. Great views of the lake and  close to Wilno and Barry’s bay. Zach was  a great host to our spontaneous visit, so kind and helpful! We will definitely return to spend a night or two!!!

Sands on Golden Lake

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Available rooms

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Paid on the spot

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