Name: Town and Country Hotel
Address: 1825 50th St SE, Calgary, Calgary, Calgary, T2B 1M6, Canada
Rating: 3

Shopping on site

Air conditioning

24-hour reception

Smoking areas

Smoke-free property

Heating

General

Non-smoking rooms

Room service

Rooms

Laundry

Services and amenities

Snack bar

Vending machine

Microwave oven

Meals

Free Wi-Fi

Internet

Area shuttle

Transfer

English

French

Languages Spoken

Karaoke

Nightclub

Recreation

Parking

Free Parking on Premises

Fax and copy machine

Business

Pets allowed

Pets

Location

At the hotel

Calgary International Airport

Town and Country Hotel

Calgary

This is the terrible experience I have had with any hotel. This is a cheap hotel but for the price or a bit extra you can find other places easily to have a good experience. The area is shady and there are drunk people everywhere. On the weekends the music from the bar is very loud. The hallways smell like marijuana and weird people everywhere. The beds are very uncomfortable and i got few bug bites on my one night stay. The rooms are very filthy and not cleaned well. The washrooms are also worn off. Not a good place to stay for sure. The front desk attendant Tina was great with service though and would treat you good but the morning shift lady was very rude and disrespectful. Upon our checkout she made us wait half an hour deliberately because i told her that the hotel policy wasnt communicated to us while checking in. She was very rude and kept telling me that she believes that it was communicated to us and never tried to confirm with her cross shift. Her janitor was there but she deliberately made us wait half an hour for our room to be checked for any damages and when my husband spoke to her she said she highly suggest you guys stay elsewhere. I compalined at hotel.com and she lied to them saying someone is already checking my room and she will get me refund in few minutes. When I was told the same by hotel.com i went to check and she said I will not do it until 9 am and you have to wait for next 25 minutes. Her Janitor was right there and still she made me wait for 25 minutes even after telling her we have other appointments and have to drive 500kms. It was the worst customer service experience. She doesnt deserve to be at customer service for sure. The other lady on the night shift Tina on the other hand was great and went above and beyond to help us. I will not advise anyone to waste their money and time in that hotel.

Worst hotel

So first and foremost the staff was great really cool the bar a little shady but again cool people  this is a old motel and I hate to say this but probably worst I ever stayed in no hot water weird smell on beds um in short it looks like a crack hotel or a place we’re u take hookers with that being said I saw none of those things but I would not recommend stayin* there pay the extra now I feel u don’t mind that vibe then cool but a little shady and that’s saying a lot coming from me lol  Tina is great tho

Things that make you say hmmmmm Canada day

The only good things with this hotel is Tina at the front desk and the live music in the bar. Room wise... sleep in your vehicle it's safer. Me and a friend spent this passed weekend at this hotel in calgary and the night of the 22nd I got 117 bed bug bites in just 2.5 hours of sleep!!! Only thing the morning front desk lady said was on well we will move you to a different room (only 2 rooms down the hall) and they refunded 1 nights stay. All my makeup is garbage my hair stuff is garbage. My clothes had to be brought home in garbage bags and $50 worth of brand new clothes I had bought in Calgary are now children's sizes from washing and drying at high heat to kill ant bugs or eggs. Hotel manager won't talk to me I've called her twice and left messages. Have reported it to Calgary health authority. They said get a lawyer, and after seeing how bad the bites are was told to get to a Dr immediately. Now being treated with prescriptions for skin infections on the bites and being watched close by Dr for other health issues. It's been 6 days since I got bit and they are still extremely red and swollen hot and painful. I have not slept more then 3 hours a night since because I have major anxiety of bugs touching me and biting me in my sleep. Great way to end a vacation that was supposed to be fun and relaxing. Attached are a few pictures of how bad it is. Don't stay at this hotel.

Horrible

I was extremely disappointed with this room. I stayed here for one night, as soon as I got there I considered checking out. The front staff was not friendly, and did not even take our ID (makes one question whether people book and stay on other people's ID's). Expedia shouldn't be advertising this place. The elevator felt like it would stop at any moment and was run down. The A/C was old and stayed at one temperature that was extremely cold, if you turned it off the room overheated in 5 minutes and then the room was unbearably hot. The room was dirty, the beds were uncomfortable, the wifi was not working, there was one plug-in in the entire room, the bathroom was run-down and dirty, but on top of everything else the hot water was not working so no one could have a shower in the morning. The hallways were dirty, noisy, crowded with old furniture and smelled like marijuana. I do not recommend this hotel especially for elderly people or children. If you are looking for an economic stay in Calgary, and need something for a low rate, consider Travelodge or other cheaper hotels. This hotel isn't worth it for the price you pay, maybe if the price they currently charge is cut in half, it would be worth the price. It is the worst place I have ever stayed at and I have travelled to the third world.

It is a low price for a reason

What a dump!  No cover on the A/C exposing the filthy innards that did not work.
There was a floor fan in the room with no cover on it and the blades were filthy
Balcony railing was rotted wood that you could see through.
The bottom of the bathtub was worn off and painted over.
The leaking roof was the last straw for us, woke up to a steady drip drip drip of water falling from the ceiling hitting the mirror on the desk.

Avoid at all cost

We stayed three nights in this hotel but what a HORROR! The furniture is old! The comfortable but dirty beds, sheets, blankets had cigarette holes! Dirty, dirty carpet! Really wondering why this establishment is always open? I strongly discourage you!!!

Town and Country Hotel

Main amenities of the hotel

Location

Available rooms

Location

Description of the hotel

What other amenities are there?

Policies

Check-in terms and conditions

Paid on the spot

Payment