Name: Hostal Morocha
Address: Ramón Barros Luco 688 6160000 Puerto Natales,Ramón Barros Luco, Puerto Natales, Puerto Natales, Puerto Natales, 6160000, Chile
Rating: 9

Smoke-free property

Heating

General

Non-smoking rooms

Shower/Bathtub

Shower

Rooms

Laundry

Services and amenities

Common kitchen

Meals

Free Wi-Fi

Internet

Spanish

German

English

French

Languages Spoken

Offsite parking reservations required

Parking

Pets Not Allowed

Pets

Location

At the hotel

Room amenities

Teniente J. Gallardo

Hostal Morocha

Puerto Natales

I really can recommend this nice bed & breakfast! Pablo and his wife Charlie are so friendly and helpful. Good breakfast and good recommendations in town and for tours. Thank you for a great time!
Muchas gracias por todo

Feeling at home 

The Moroccan hostel is small but very beautiful and its owners Pablo and Jacqueline undoubtedly made our trip perfect! The rich breakfast and the attention provided by them make a difference. 100% recommended, We will definitely return.:D

The Estadía Inigualable!!

Excellent location, close to the center, beachfront, tourist agencies, restaurants, hospital. The cozy place and the attention of the owner is super. It has an excellent view, cozy common areas, good cleanliness and the breakfast is very good.

Excellent place to stay.

I stayed for 4 nights with a friend and we had a room with a double bed and own bathroom. The bedroom didn't had much more space then for the bed itself. Bathroom was quite spacious. Our room was right next to the kitchen and breakfast/ common room and therefor very loud, often also until late in the evening/night. All the walls in general were paper thin (which seems to be a very common kind of house construction in the town though), so you would hear every tiny noise in the house. The kitchen / common room was cosy and warm, the room itself was often quit cold (due to central heating located in the kitchen). 
The hostel is located close to the center of the town (5-10 min walk) and about 20 min by foot from the bus station. 
From our experience I can´t agree on the critics towards the host Pablo. Even though I didn't speak much with him myself (as he doesn't speak any English) he's been always very friendly, we could always reach him by phone if he's not around (and he would answer quickly usually) and the breakfast was set for the agreed time. Also there was usually someone around in the morning to call a taxi for the guests. Only one day there was apparently something (I think he overslept), but nothing that any of us would have been bothered by directly and anyway he sincerely apologized for it several times.  
I was personally not a big fan of the breakfast, as it was mainly sweet things and not quiet a good base that you would need f.e. a hiking trip that day. 
Even though I would go for another hostel next time (due to the mentioned pints above), I can't confirm from my side the harsh critics towards Pablo or the way he runs the hostel.

Good location, but thats about it

Small apartment, poorly insulated acoustically. There is no entrance even to the suitcase. The bathroom is very good. The breakfast is not abundant and is normal. The building is old. Parking on the street, no parking lot.

A hotel bypass for a day or more.

It is a very friendly and warm establishment, with a room with a very proper bathroom. However, the guests are not very cooperative and very absent (we have had to come back several times for check-in, because the place is left open, unattended and without any way of contacting the guests). The bags we leave to go and make the trek in Torres del Paine Park are also left unattended, the hotel door is open. Besides, they do not speak English and do not make an effort to speak more slowly. For the breakfast asked at 7:30, we had to wait until 8:45 until the guest wakes up. Too bad because the hotel itself is really charming.

Lack of education

Very nice, very close to the center of Puerto Natales but very quiet, it is a very small and cozy hostel, comfortable beds. It invites you to buy dinner at a super nearby and prepare it in the kitchen for dinner there, the breakfast you get is perfect. They organize excursions and everything you need. A 10 for Pablo, a real crack.

Recommended Recommended

We stayed in the hostel for two nights: One time before our trek in Torres del Paine and one time after. The rooms were clean and we had a good breakfast. However we did not like the atmosphere set up by our host. He was unsympathetic and unwilling to provide us with basic information such as where to buy grocery or go to eat in the city. In addition, the host was absent of the hostel most of the time and did not provide a way to reach him. In the morning, we wanted to order a taxi to go to the bus terminal but as our host was not in the hostel, we ended up having to hurry up and walk fast -with our backpacks- for 20 minutes under the rain to be able to catch our bus. This was unpleasant and unnecessary. For this price you can find a better place to stay!

not to recommend!

We did not have a good experience here. I knew it was going to be fairly simple, but I had been led to believe by other reviewers that staff were very friendly and helpful, so we opted for it. I am seriously wondering whether all the reviews for this hostel are genuine. On the first evening we discussed timings for breakfast with the host and his English-speaking friend as we were going on a full-day tour the following morning. He agreed to provide breakfast at 7.30. When we came down there was absolutely nothing provided and no one around to ask, which meant we had to eat the items we'd bought for lunch and then buy lunch at over-inflated prices at the national park. A quick look through the window at the building at the back of the hostel, where he lives, showed numerous empty wine and beer bottles and he had clearly been drinking all evening with friends (some of whom had crashed out there). When we asked him why he hadn't supplied any breakfast he shrugged and just said he had overslept - no apology. At least he was honest (!) but given we had paid for breakfast and agreed to a time we found his attitude appalling. The room was absolutely tiny for two people (more a bed-box than a bedroom) and the walls were paper-thin. You could hear everyone moving around the whole time. Security also didn't seem good as the door was open the whole time yet frequently no one was around and the location was also not good - quite a walk from town. The only things that were good were the warmth from the woodburning stoveand the bathroom was OK and quite clean. For some reason there are envelopes asking for tips in the bedrooms, which mystified us....there was no cleaning or bed-making service, so we weren't sure why anyone would be expecting tips, particularly given they'd not supplied even the basics. All in all a negative experience and we left early.

Avoid this place - and no breakfast provided

El Hostal is very clean and cozy, a good breakfast and Pablo's attention is phenomenal, always attentive to the smallest detail. Watching TV next to the fireplace is priceless. His observations for places where to dine and about tours are very good, very recommended.

Hostal Morocha

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