Name: Greengarden Holiday Homes
Address: Cheepumkal PO, Kumarakom, Cheepunkal, Kavanattinkara, Kumarakom, Kerala 686563, India, Kumarakom, Kumarakom, Kumarakom, 686563, India
Rating: 7

24-hour reception

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Ironing

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Dry-cleaning

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Breakfast in the room

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Free parking

Parking

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At the hotel

Cochin International Airport

Greengarden Holiday Homes

Kumarakom

First of all, this is not a resort. This is a lodge with a few ill maintained rooms which are not worth more than Rs. 500 per night and is far away from the backwaters. 

The roof leaks terribly when it rains, to the level that it may seem there is no roof and you are directly under the rain. They moved us to a non-AC room when this happened (and we had no choice but to move to whatever was dry as we had a 5 year old and the luggage were all getting drenched). 
Even in the AC room, the AC would not work as the power remains unstable. 

Then in the morning we had to get into a dirty verbal duel with some very rude and ill-mannered staff to just get the refund for moving to the non-AC room and for choosing not to have their breakfast (the restaurant stinks with a pungent smell), leave alone getting any compensation for the terrible experience on a vacation (I was asked to pay the full amount upfront before checking in).

Dare a nightmare? Visit this place

This place is a very serene and peaceful place to stay. As this resort has limited cottages, it is very quiet and most of the services are on call and things are very flexible. We stayed there for 3-4 days as a group and enjoyed the camp fire.

Home Away from Home !

The place is a beautiful stay. The rooms are nice and big. However, this is not maintained like a hotel. This place just has 4 rooms and one caretaker. Stay here like a house and get whatever you need. The caretaker just prepares the room before we come. Now after that, if you need food, water, blankets, AC etc, you've to ask him as and when you need. But he is always ready to help. 

Also, this place is very well located. It's near the bus stops and the backwaters as well. 

Well located, minimal facilities 

I don't really write reviews but in this case their service really made me to do this. I have been here before few time with my family but always not up to the standard. Recently got a feedback from my collegues, this resort is doing well with the new management. So I decided to give a try. Booked two A/C cottages. Arrived on Monday I was treated like family and I felt really welcome from the moment I walked through the door. All advice regarding the tombs and other sightseeing was good. Not too pushy just good friendly advice to suit your individual needs. Before we check in we had a nice meri boy ice creams and shakes from the parlour. Mr. Thomas who is running the business shown us the room. He was so kind to us. Room was spacious A/C was powerful gud chalrity of TV. Room was cleaned never seen this much perfection before when I stayed here. Room got a nice view and its near to the river. After the house boat we decided to go to the restaurant but it was so busy then we called a room service. Tried their house speciality "karimeen pollichathu" which wrapped and cooked in a banana leaf in order to keep the wholesome spice inside. My wife is veg they got some nice veg options too which is not really common in other place. The next day we made a reservation and went to the restaurant. Restaurant name is "VALLAPURA" really catch the essence and cocept what they try to give. We got a wide range of menu which includes sea foods, North and South indian dishes. Food was excellent and have observed people come from different areas to try their food. What else I could expect from a resort. I really felt I was staying in a five star hotel with a reasonable price.

The best resort in KUMARAKAM

We booked 2 AC cottages for 2 nights.  The rooms didn't have a functional AC, which we had to complain umpteen number of times before they  took some action (switched on the generator) and even this wasn't much help as there was major voltage fluctuation. There is no HOT WATER...this works on solar panels and you have to rely on sunlight. The backdoor which opens to the PADDY FIELD view had only hooks to keep it in place (major security risk!!). They have a small lawn with some swings which look rather eerie. Food prepared was tasty but monotonous especially for vegetarians (gobi manchurian all the time) and the choice was minimal. We had to ask for everything from water in the bathroom to pillows to towel.    Another major issue is that there is no WI FI or any sort of internet connection. Surely this place lacks the charm which is seen in the photos!!

Nothing much to offer

The reception was disconcerting, the staff did not expect us visibly (no doubt not notified of our reservation via Agoda), we waited half an hour in the reception office for the room to be ready, without being offered a drink or anything. Although the sign at the entrance says houseboat and canoe reservation office we had a chance to address the competition, without much hesitation, so we liked to spend a proper lunch near the canal, but we had to ask for a 500 hrs/hour email to find a suitable address, which is 200 hrs/hour.

Greengarden Holiday Homes

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