Name: Caybeach Papagayo
Address: Urbanización Las Colorados, 35570 Playa Blanca, Yaiza, Lanzarote, Playa Blanca, Playa Blanca, Playa Blanca, 35570, Spain
Rating: 6

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Las Coloradas Castle

Atlantic Museum

Lanzarote Airport

Fuerteventura Airport

Orzola Ferry Port

Caybeach Papagayo

Playa Blanca

Hotel is closed.
Do not book here.
I don’t understand why they are still taking bookings.
Pool is open.
Lifeguard was sat supping cans. 
Brilliant. 
No reception 
No electrics 
No bar 
No snacks 
Changed hotel after arrival to a villa at rubicon marina booked through on the beach no issue in changing for obvious reasons 

It’s closed... do not book 

The complex is closed. Reception is at hotel next door. Apartment dated spacious and clean. No English tv channels. Pool looked dirty and poolside areas or sunbeds never cleaned. Pool WC has no lights.pool showers not working as water off. Bathroom towels tiny. Beds comfy didn't inspect mattress! Lighting around complex very poor take a torch. Not safe. Fellow holidaymakers were burgled who also stole the safe! No aircon hanging off wall with bare wires.had to get fan from reception. Smoke detectors taped up. Grounds poor with dead plants as water off. Good 20 mins walk to marina for restaurants etc. But very quiet which we liked!

Don't stay here

Arrived Saturday booked into hotel next door. Once we had handed over our 50 euros deposit the guy on reception wasn’t that helpful. No welcome pack or details of local doctors pharmacy etc. The apartment when we finally found it is large and very clean but could do with a update. The Bahia reception and restaurant are closed the hot tub is full of sand and no WiFi . The place is really quiet with no security at night so anyone can just walk into the complex and I feel that quite worrying. In my opinion the Bahia is misleading guests by advertising Amenities that are not available when you arrive 

Very poor

After reading an awful review i considered changing our hotel, so glad I didn't. Dropped off outside Bocayna reception,  no problem? It's all part of the same hotel. Reception  staff very pleasant and helpful. Apartment was huge, clean, quiet, just right for us. Las Coloradas is a quiet resort just outside Playa Blanca. Best place to stay if you want Papagaya beach is Las coloradas. 20 mins walk over the hill and down to paradise, it's a naturalist beach but nobody cares if you want to keep clothes on. Peace & quiet and a walk into the Rubicon Marina in the evening for dinner but the restaurants across the road in the shopping  complex are excellent.  Gin & wine bar, great. Alfie's, Great. Hire a cycle from Crazy bikes and cycle to the lighthouse, great day and get to see the rest of Playa Blanca. second time to los coloradas and will definitely be going back. I would book Bahia again, good value& clean spacious apartment .

Nice surprise 

We arrived 11/8/19 and trudged all the way up to the reception at La Bocayna, because Bahia Playa’s reception is closed... permanently.  Room was not ready, offered an alternative.  Went to room, not great at first sight, but something we could work with (after all we only use the room as a base).  However, the air con didn’t work throughout the apartment and the electrics kept tripping.  We trudged back to reception and asked for the original room to be told it’s no longer available!  We got sent back to the room with the poor maintenance man, who couldn’t understand us and we couldn’t understand him, to try to sort the problem with the air con and electrics.  I still have no idea what he was doing apart from he kept trying to tune in the tv for us.  Back to reception, hot and bothered.  Trying to keep a cool head, we asked politely for a different room, off again with the maintenance man, to the original room that wasn’t supposed to be available.  Imagine our surprise when the door was opened and there was another family still in it 🙈.  They confirmed that they had experienced the same problems along with the shower not working.  Back to reception, 30 degree heat, still wearing the clothes we’d arrived in.  It was not good.  Barbara on reception met us this time and we explained that an alternative room was required, she told us there wasn’t any unless we wanted to clean it ourselves.  Yes, that’s the customer service you can expect from Bahia Playa in Lanzarote.  That prompted us to ask to speak with the manager.  You guessed it, no manager available until tomorrow.  Not only that we’d have to travel to another hotel, Cay Beach Sun, to speak to them.  At this point, we left and went to a local bar to work out what to do.  On our way out of the complex we had a look around and the complex looked like a ghost town, the jacuzzi was filthy dirty and a sunbed had been thrown into it, the colour of the water in the pool looked ‘iffy’, the pool bar wasn’t open, the shop was closed with nothing on the shelves, and the restaurant was now being used to store mattresses.  Another guest had heard our conversation and confirmed that they’d experienced the same problems, he’d also requested access to his safe for 3 consecutive days and nobody came, so gave up.  Another couple we spoke to, with a young family, also confirmed they’d had the same problems but as they had young children, there was little they could do.  We left and found alternative accommodation across the road at Coloradomar Bungalows.  We arrived there at 9.30pm, checked availability, had a look round and eventually were able to get our cases out of the hire car.  Then the fun started with the hotel and Travel Republic.  We eventually got Travel Republic to refund and pay for the new accommodation but it cost us more and we lost out because we moved to self catering from bed and breakfast.  It took us a further 2 days to fully resolve, but it was worth it.

Bahia Playa, Lanzarote - Avoid, August 2019

I stayed with my boyfriend at Cay Beach Papagayo but I wouldn't go back there because I paid for Wi-Fi in the room and it didn't work, as well as the air conditioning. The food was very repetitive and of poor quality. I had made the formula All Inclusive but I had to pay for some cocktails at the pool bar, simple analcoholics, no specific request. The TV was old and the remote control didn't work. The room wasn't very clean and the towels were changed once a week.

I wasn't happy.

We booked the Bahia Playa Blanca with Eden Margo' for 2 weeks (from 10 to 23 August). ACCOLIGENCE: we arrived at the hotel autonomously (we had rented a car) around 18.00 and the reception of the Bahia was closed. We then went to the reception of the Bocayna where, first of all, they asked us for 50 euros instead of the beach tiles and the TV and the air conditioning; they then assigned us the reception room indicating the location of the hotel on a card (one of the tickets was accompanied by a sweet dinner).

Good location and nice rooms, the rest not.

I've been to this hotel with my family, the location is nice, the hotel looks almost recently renovated, the apartment they assigned us was large and clean, a room with kitchen corner and sofa bed, a small but essential bedroom, with an enviable wardrobe closet, a bathroom that's too big, outdoor porch, TV and air conditioning. At the reception they ask for a 50 euro deposit for the TV remote control that they return at the end of the stay.

Nice location but bad cuisine

The first thing they ask you at the reception as soon as you arrive sn 50€ of security X two sea tiles a little consumed and the air conditioning remote control. From the TV you only take Rai 1 in Italian and nothing else, the TV remote control should ask that too. The food was repeating and little varied, the double bed were two coupled openings that opened each other continuously, the cleanliness of the rooms good.

We're not here.

It's not my habit to give negative reviews.......but this time I can't help it....the place is beautiful and neat, the island of Lanzarote is charming, it's a shame that the organization is bad, a group of Italians abandoned to themselves, I haven't met any referent of Eden Margó, the food wasn't bad but edible, there was no possibility of drinking coffee after lunch or dinner even paying (there are not only off distributors) and we don't talk about breakfast......a sadness.

Caybeach Papagayo

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