Name: Highlands End Holiday Park
Address: Eype, Bridport DT6 6AR, UK, Bridport, Bridport, Bridport, DT6 6AR, United Kingdom
Rating: 9

Location

Eype Beach

West Bay Harbour

Sladers Yard

West Bay Beach

Exeter International Airport

Highlands End Holiday Park

Bridport

I booked to stay at Highlands End from 1st - 7th April. This was to celebrate my 50th birthday.  On Thursday 04 April at 1900 hrs I returned to my motorhome to find the wind had ripped off the plastic cover on the sky light which left a square hole in the roof.  My son is five years of age and is Autistic so of course I was very concerned as heavy rain was forecast.  I spoke with site staff who directed me to the warden.  I explained the situation and requested the use of a ladder and or some Gaffa tape.  

His reply’s to my requests:

“It’s out of hours, I’m not insured”

When I explained my son was autistic so sound sensory
  
“don’t try and pull on my heart strings”

When I sought clarification 

“I’m not going to help you tonight or tomorrow.  I don’t need this, I’m having my dinner”

As I result,  I stayed up all night and then left the site at 0430 hrs the next morning as there was a break in the weather.

It appears that the site does not have procedures in place to deal with any issues out of hours as they are not insured.  As a parent of an autistic child, I constantly assess the environments I take him into. I chose to stay at Highlands End as it is ranked as one of the best sites in the Country.   The facilities are good and the staff are friendly when you are spending money.  Underneath the shine is a site that does not have any contingencies in place in case of an emergency. 

I am still angry at the response from the Warden. To be frank it is shocking.

I don’t need this, I’m having my dinner

The site is well organised, clean, safe and tidy with lots of first class facilities.
Staff were friendly and helpful and kept the grounds spotless.
The onsite shop was well stocked and reasonably priced.
Martin's bar offered a good menu (although we didn't sample any of it). Drinks were expensive.
The location is excellent, close to Eype beach, walking distance to Bridport with bus stops to the Jurassic coast.
Sunsets were spectacular.
Definitely recommend. Thank you for the chance to recharge our batteries!

An excellent, clean, friendly site, close to beaches and Bridport

Arrived on the wettest, windiest day possible...or so we thought. 😀 Set up our caravan, but had to park our car in front of it as the grass was completely sodden. The weather turned better for a few days, but then, the wildest night we have ever experienced in our caravaning days!!!! No sleep as the caravan was moving so much and the wind even blew our chocks out - the site is on a cliff top with no trees/hedges protecting units from the winds. 😱 Then fab weather again  for a couple of days and what a difference - then a day spent in the caravan due to more high winds and torrential rain. 
The site itself is lovely - super clean, heated shower blocks, excellent waste facilities, leisure club is brilliant and great on a wet day, the shop is well stocked, the staff friendly and the bar great. We felt sad at the way the grass has been torn up by cars, but that's something the owners can't help in our climate. 
Easy to walk to West Bay and Eype with good walking boots at this time of year as the paths/fields are very waterlogged, muddy and slippy. Great warm dog shower to clean your pooch on return. 😀 
The site has lots of holiday homes, then there's caravans/motorhomes, pods and space for tents; when busy would be hard on the facilities blocks. (We warden through the season and know how the demand on facilities is problematic). We didn't see or speak to a warden when here, so it's really low key with ANPR for entry/exit. (We do like to check the comfort of our guests on our site, but it's an individual site thing and we only have 90 pitches).
To sum up, I would check the weather if booking last minute, especially if camping or putting up an awning and certainly make sure you have storm straps. There are lots of places to visit from here, so you won't be stuck for things to do.  The views are stunning from the site and there are lots of birds and rabbits. 
Would we return - probably

Lovely site - beware the winds!!!

My second visit to Highlands end and what a great site. Fantastically clean and tidy with great facilities including a bar and restaurant and shop. Hard base pitches are great, completely level with water on tap. The park’s location is brilliant, right on the coast path, fantastic walking in all directions with stunning views. The warm dog wash is a real bonus in the wetter winter months. Great well run site, very happy thank you

Brilliant site in a great location

Took the motorhome on its first proper trip, facilities superb, pitches were large with over 7m Motorhome. Food in bar was excellent, nice walks to west Bay and Bridport.
Weather was shocking but it didn't matter. Toilet blocks pristine and always open. A poole sauna and steamroom were available

First Motorhome trip

Had a wonderful stay at Highlands End, check in was super easy, everyone was incredibly friendly. Facilities were excellent and cleaned daily to a very high standard. Weather warning email and useful tips a very nice touch indeed. We will definitely be back soon.

Excellent place to stay

The lodges are very well equipped and situated in a pleasantly quiet setting with stunning views over the south Dorset countryside and coast. Unfortunately although during previous stays the weather has been beautiful we drew the short straw this time and experienced virtually every  element except snow; but that is not the fault of WDLH! Their customer service etc. is very efficient and helpful and they always provide an excellent selection of meals and refreshments in Martins restaurant.

September Break

Came for 5 days to meet some friends in the motorhome , have stayed many times before lovely site in a great location except being on top of the cliff. Unfortunately on this occasion we found the checking in staff very abrupt and unhelpful. After travelling through the night we arrived at 11.30 am a long 7 half hour drive I asked if we could go to a hard standing pitch as we were exhausted and we had walked around and there were quite a few empty pitches. we were told no park in the car park and wait as we were putting pressure on the team to cut the grass !! The grass next to our pitch never got cut the whole time we were there !! We parked on the gravel with the motorhome  we did not use an awning we booked a hire car for our stay as I have a spine problem and could not walk down the cliff to west Bay. When we went to give the car reg to reception they said we had to pay extra for the car ??  My husband pointed out we were using no more space than if we had a caravan and car so they excepted his point and did not charge . Definitely felt a change in attitude from staff on this visit would put me off coming back 

Bad Attitude

Came for our first motorhome trip to this site. A lovely, clean site, very helpful staff in the shop. Even though had to book a gravel pitch and hard pitch they conveniently changed it to a hard pitch for all the nights when we arrived. 
Showers great, well kept and clean.
Very convenient for the Coast Path.

Lovely first motorhome campsite

2nd visit to Highlands End in Eype
First time we camp, couldn’t have asked for a better position and waking up to that beautiful view each morning, met some lovely fellow campers, as it was first time camping for me, was abit apprehensive but I loved every minute of it.
2nd visit we stayed in caravan, clean, spacious and all comforts of home, dog friendly. Spar shop onsite stocks most everything you need, very convenient, staff are friendly and helpful, it’s an immaculate site, kept extremely well, great place to visit with so much on offer
Don’t forget to pack your bedding as the bedding and towels can set you back a price £25 for one set of sheets and 2 towels bit pricey, bought extra towels in Asda for couple quid (took home) 

Highlands End Holiday Park

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