Name: Clifton House
Address: 4 Tyndall’s Park Road Clifton,Tyndall’s Park Road, Bristol, Bristol, Bristol, BS8 1PG, United Kingdom
Rating: 8

Smoke-free property

Heating

Newspapers

Garden

General

Non-smoking rooms

Soundproof rooms

Room service

Flat-screen TV

Shower/Bathtub

Wardrobe/Closet

Rooms

Luggage storage

Services and amenities

Diet menu (on request)

Kettle

Meals

Free Wi-Fi

Internet

Spanish

English

Portuguese

Languages Spoken

Free parking

Parking

Beach/pool towels

Pool and beach

Fax and copy machine

Business

Pets Not Allowed

Pets

Location

At the hotel

Room amenities

Earth Sciences Museum

All Saints Clifton

Avon Gorge National Nature Reserve

Emmaus House

Christ Church Clifton

Harveys Wine Museum

The Clifton Arcade

The Lion King at Bristol Hippodrome

St James Priory

Saint Stephen's

Bristol Airport

Cardiff Airport

Gloucestershire Airport

Clifton House

Bristol

I reserved a place here a bit late but nonetheless their reservation told me I'd "be hearing from them soon" (or something to that effect). 
However I didn't hear anything.
It was cold, late at night and they still had no instructions about getting in and they didn't reply to their email. I had to do a bunch of detective work just to find the building, then follow another guest just to get into the building. Then I waited on the floor for hours waiting for details as I was still locked out of the room. Fortunately in my investigation I located another Your Apartment location's phone whose service agent despite being overly defensive and passive-aggressive finally gave me a simple lockbox code that could have been automatically sent hours ago.

The walls were thin and other guests loud.

I had selected "Late check out" at the time of reservation but the system didn't pick this up apparently, told me it was earlier and the service agents again wouldn't allow it.
The agents probably have some abusive boss.

Bad, fake cheery reservation system left me "out in the cold". Passive-agressive receptionist

Nicely decorated apartment. Main beds comfy, sofa bed not so much. Staff immediately available by phone. Parking on site.
Bit tired - wobbly fittings, hit-and-miss cleaning - there were finished little packs of ketchup under the beds!

Nice, but tired

Rooms are misrepresented and dirty. Unfriendly and unprofessional customer service. The room you think you're getting in the pictures is not what you get. You get tons of automated emails with no reply from customer service unless you push. Dirty rooms with unwashed cups and cutlery. AVOID!

AVOID! Rooms are misrepresented and dirty

Be aware that you get charged with replacement of the wardrobe with your deposit amount, which is £150.00, plus a £40.00 delivery charge
Screws are missing on the wardrobe door and then they claim after your departure that they have to replace the furniture. Very BAD PRACTICE!

Be aware: you will get charged with damages!

We had a wonderful stay. The room was clean and very cosy. As tourists, we enjoyed being so close to the inner city. Being able to use Netflix on the TV was a big bonus. We would definitely stay at the Clifton House again.

A great Visit

The room was definitely not worth the price and had an awful smell to it. Contacting the agency was not helpful either. Will not be coming back or use your apartment services any more, as when trying to contact them by calling they didn’t answer and after emailing them got the lazy response of ‘sorry you had this but we can’t help you’

Horrible overpriced place

As expected size wise 3 in a one bed with sofa bed. Ours was in the basement so a little dark. Bedding was clean and comfortable. Great shower. The kitchen was clean however it smelt, it was windowless. We didn’t use the room because the smell was so bad. Drain type. Overall location was great, good links. 

Clifton house apartments 

Arrived and room had not been cleaned. We had three rooms booked. The rooms we stayed in were nothing like the pictures. The window does not open higher than a few cm’s and otherwise we felt that it was expensive for what the furnishings. Bearing in mind at this time a Hilton hotel room in the city would have been cheaper ! The room has no a/c and frankly had a very hard finish look and feel. Not at all homely but perhaps this suits others but was not for us  (at the price). We did not have a great customer experience when interacting with management while  trying to find some resolutions to switch rooms. There are def cons to the no onsite staff approach.

Disappointed

Our room was noisy from both the street outside and the hallway. The shower was blocked with a previous resident's hair. We had to stand on the back of a sofa to close the curtains - clearly a safety risk. We were guaranteed a parking space and given a code to unlock a bollard on that space, but on our final evening we returned to find someone had unlocked the bollard and taken our space. No one answered our calls to seek help. The TV was in a very awkward place to watch. I could go on .... 
This used to be our favourite place to stay in Bristol; we used it for many years when it was independently owned. It is now an awful place to stay. Stay clear!

Dreadful

I have been coming to this perfect place during the 3 years that my daughter has studied at the University of Bristol.The Brunel suite is fantastic as well as the other rooms.The great team and Lorraine always attentive.I totally recommend it.excellent and clean.Thks Lorraine!

Clifton House

Main amenities of the hotel

Location

Available rooms

Location

Description of the hotel

What other amenities are there?

Policies

Check-in terms and conditions

Additional information

Payment