Name: The Royal Oak Hawkhurst
Address: Rye Road, Cranbrook, Cranbrook, Cranbrook, TN18 4EP, United Kingdom
Rating: 7

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Rochester Airport

London Gatwick Airport

London City Airport

London Southend Airport

Tower Bridge

Tower of London

The Shard

London Eye

Big Ben

Buckingham Palace

National Gallery

The British Museum

Victoria and Albert Museum

Hyde Park

The Royal Oak Hawkhurst

Cranbrook

The hotel was very cosy on arrival and very friendly staff greeted us.
We had booked a double room and was upgraded as part of the policy we were told if it was available.
I have to say the room was stunning and the views that it offered were magnificent!
A continental breakfast was included and was perfect for what we wanted, we were told if a cooked breakfast was wanted we could visit the village cafe just across the road, we didn’t take part on this occasion.
I was supposed at the low cost of the room I was imagining a basic setup but it was welcoming and charming along with lots of history.

Great rooms for great price!

We arrived 10 minutes to the kitchen was closing, for a Sunday roast. What was one of the worst me and my friend have had.  Very salty gravy little potatoes, and very fatty meat. Felt like they had given the left overs from others.  Rather than saying it was closed.   

Bad wouldn’t recommend 

My friend and I by chance went for a drink in the pub . Great place. Warm and friendly staff. Lovely chunky chips. ( the chef was kind enough to cook after hours ) If you love dogs this is the place for you too. Highly recommend. 

Warm and friendly atmosphere 

My daughter and I stayed for one night 0n 5th August 2023. Never again!
We had two rooms a 'de luxe'  queen at a cost of £120 a night and a 'de luxe King' at £130 a night, breakfast was not included and not available in hotel.
The rooms were awful !in the King room the bed was broken on the left side, the walls were paper thin so my daughter could here the man next door snoring and other noises all night, to cap it all the bathroom smelled strongly of sewerage and one of the taps on the basin just went round and round. The Queen room at £120 a night (no breakfast) the carpet was  moth eaten and dirty, There was only one bedside table and no bedside lighting. The pillows were lumpy. The blind at  the window was broken and been rolled up by hand as there wasn't a pully, it just fell when I had to stand on the chair to let it down, in the morning I had to fold it back so I could have daylight in the room. The television table was stained by coffee mugs. I wouldn't pay £50 a night!.
There was no information in the room or contact number in case of emergency as there was no one on duty in the hotel and no one around when we left at 8.30am. They had taken prepayment.
A couple of positives, plenty of hot water and decent size towels.
There is a very good cafe just across the road for breakfast.

Never Again

Such a lovely pub and dog friendly which is always a bonus. Came here with friends and family just for a quick pint at first, then decided to have something to eat. Great portion sizes. Pretty good value for money. Nice go outside garden to the rear and a small garden to the front. The Sunday roast was awesome. 
Highly recommended.

Lovely little pub. In the centre of hawkhurst

We live local and this is the first time we have been since it reopened and it was just perfect. The staff simply cannot do enough to help. Our family stayed for two nights and we ate there. From arranging a cot last minute to putting a fan in the room and accommodating a number of menu requests it was amazing. The Eaton mess is highly recommended and to be fair the food was simply delicious. Will definitely be going back! 

Stunning service and excellent food

Popped in as we haven’t been in for a long time 
We were pleasantly surprised 
Harry the manager introduced himself and offered us a tour and… what a difference
The place was clean bright and friendly and although the staff are new (patience needed for now) the experience wasn’t marred
Went back for a roast on Sunday. Very nice 
Worth a trip

Pleasantly surprised

I live in the village and have eaten and drunk at the Royal Oak. I would like to respond to the reviews I have read. The managers took on the hotel and pub in tough economic times and were committed to putting on events for the community. 
October and December hotel reviews look negative but that would be due to them now stepping down which would mean low stock and reduced food availability. Other reviews in December demonstrate them opening up to stranded people in the snow, demonstrating the msnagers' community spirit.  
Please do not write off our village , the Royal Oak or the managers who worked tiredlrssly.  We also wish the new managers all the best when they take over

Thank you to the management and all the best to the new

We bboked this as it was the only place in Hawkhurst with availability over Christmas,  we quickly discovered why!  Despite the premium price of £120 per night the room was small, old fashioned and very sparsely furnished complete with a tatty old fashioned ensuite bathroom.  The included breakfast was literally a poor choice of cereals and toast which you had to make yourself and was put out in a cold, bleak side room but also came with a bowl of rotting fruit.  In both our room and the breakfast room electrical appliances were plugged into trailing sockets under tension which is both illegal and dangerous.   Fire doors leading into the accommodation area were often left propped open for extended periods which is also illegal and dangerous.   This was the worst hotel experience we have ever had and will never be going back,  avoid this place if you possibly can!

Quite simply awful.

We were amazed by the kind hospitality. We were stuck in the snow so needed somewhere to stay overnight. They provided a family room at a very reasonable rate, extra duvet and they even gave us plates and cutlery to eat a takeaway. They opened up the pub for other stranded people to stay. We can’t praise them enough 

The Royal Oak Hawkhurst

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