Name: The Heritage Hotel
Address: 4 Alfred Terrace,Glasgow G12 8RF, Scotland., Glasgow, Glasgow, Glasgow, G12 8RF, United Kingdom
Rating: 8

24-hour reception

Smoke-free property

Heating

Express check-in/check-out

Garden

Terrace

All Spaces Non-Smoking (public and private)

General

Non-smoking rooms

Family room

Shower

Rooms

Accessibility features

Accessibility

Luggage storage

Telephone

Services and amenities

Buffet breakfast

Meals

Free Wi-Fi

Internet

English

Polish

Languages Spoken

Parking

Family/Kid Friendly

Kids

Pets Not Allowed

Pets

Location

At the hotel

Room amenities

Botanic Gardens

Mackintosh House

Hunterian Museum

Cathedral of St. Luke

Partick Trinity Church

Kelvingrove Park

Kelvingrove Art Gallery and Museum

Queen's Cross Church

Cottiers Theatre

Mackintosh Church

Scottish Mask and Puppet Centre

Partick South Parish Church

Spinal Chord

Tall Ship at Glasgow Harbour

Centre for Contemporary Art

Glasgow Science Centre

Pavilion Theatre

Royal Concert Hall

Buchanan Galleries

Lighthouse

George Square

Gallery of Modern Art

Glasgow Cathedral

St Mungo's Museum of Religious Life and Art

Glasgow Necropolis

People's Palace and Winter Gardens

Glasgow Green

Celtic Park

Glasgow International Airport

Glasgow Prestwick Airport

Edinburgh Airport

Edinburgh Zoo

Scottish National Gallery of Modern Art

Royal Botanic Garden

Edinburgh Castle

Scotch Whisky Heritage Centre

Princes Street Gardens

Royal Scottish Academy Art Gallery

Camera Obscura and World of Illusions

National Gallery of Scotland

Scott Monument

Museum on the Mound

National Museum of Scotland

St. Giles' Cathedral

Edinburgh Dungeon

Calton Hill

Our Dynamic Earth

The Heritage Hotel

Glasgow

Hotel was chosen on family recommendation.

Lovely clean hotel situated opposite the 'Cobblers' Bridge'. Very well located for all the old town has to offer. The welcome drink was a nice touch on check-in. 

The staff are very professional and friendly.  Our room on the third floor faced towards the old town.  Good elevator for those who need it. Well sound insulated, clean and well-presented.  Good TV.  Comfortable bed.  Excellent bathroom with a good shower. Good wardrobe space, safe, mini-bar/fridge, and complimentary coffee/tea/water.

Very good breakfast with plenty of choice.

The old town can be quite noisy into the night with people en route from the bars and cafes.  Not the hotel's fault! The excellent double glazing cuts out the noise.

Only gripe.  The room was very warm.  The aircon did not seem to have been enabled.  Probably the time of year.

Don't hesitate to book your stay here.  I highly recommend it.

Excellent Stay at the 'Hotel Heritage'.

From the second we walked in the doors the service was stunning from each and every staff member that dealt with us was incredible, the rooms where beautiful and food was outstanding. Will definitely be back.

Best stay

Spent one night here with my work. The hotel was lovely and clean, the staff were pleasant and overall I enjoyed my stay. My only complaint: finding the hotel was a bit of a nightmare!! It's situated on top of a set of shops, and the entrance was not well signposted. I spent around 45 minutes walking around in circles, in the dark, as a lone female traveller (which I didn't particularly enjoy). For anyone who has booked to stay here - Turn left off the main street up the cobbled walkway, then look for a gap in the walls on the right hand side, this is how you access the hotel!!

Clean, tidy and pleasant staff

Horrible place, wouldn't even let me park in there car park when they had 0 cars parked in it, do not recommend. Not friendly, had to look for a space miles away, unless you want to be treated poorly, pick this place.

Mr stephen

We had a lovely stay at the Heritage hotel- great breakfast, comfortable warm rooms, handily situated for restaurants and close to the station for getting into the centre of Glasgow. A very reasonable price too. We were also lucky to get a parking spot at the back; the car park is small, so I imagine this would not be guaranteed in busy periods. Would particularly like to thank Anna for her sterling service in finding and returning my electric toothbrush within a couple of days- above and beyond what you might expect! Thanks again. Would definitely recommend this hotel and hope to return again someday.

Above and beyond

Booked for single room, very pleased. Spacious, clean and apparently newly refurbished bathroom, I paid a very reasonable price and have no complaint. 

Staff are really friendly. 

The only tiny thing is the rather steep staircase for my 3rd floor room- however staff recommend calling before booking and they can try to arrange ground or lower floor rooms if suitable.

Basic hotel - clean and spacious room, friendly staff

One night here - a decent sized room and a comfortable bed, but a very compact bathroom and a shower that seemed to run cold until I had almost given up, then changed to boiling.

Breakfast was adequate, but again nothing special - I had the continental as the idea of "turkey rashers" put me off the cooked.

The hotel is hard to find - on a raised street above Great Western Road, and my satnav took me in circles until I gave up, parked on street, and walked.    There was also a lot of street noise through the night.

Decent, but nothing special

Two adults and a child stayed on a Friday night. We received a warm welcome at reception. My Sat nav took me down the wrong lane but a phone call to the reception staff quickly had me on the right track . The car park is small and behind the hotel but I managed to get a space. The reception area is basic but the building is lovely. Our room was on the second floor , there are a lot of stairs to climb! Our room had 4 single beds and was very clean with a modern TV and a shower in the bathroom. Tea, coffee and biscuits were provided. 
The location is very handy for all the West end attractions and close to Botanic GArdens. There are plenty of pubs and restaurants nearby.
Breakfast was basic with a reasonable continental selection and a cooked breakfast available. 
Good value for money in a good location.

Great value hotel in Glasgow’s west end with great location and good transport lunks

Stayed here on Saturday night, room 25 (top floor). 
Positives
- great location
- basic, clean room
- friendly staff

Negatives
- got locked out our room for 40 min on Saturday night around 11.30 (luckily we never came back too late as night porter made quite a bit of noise trying to get the door open quite likely disturbing neighbouring rooms)
- got locked inside our room for over an hour on Sunday morning & the receptionist had to call an emergency locksmith to bust us out!
- average breakfast once we escaped our room

MANAGEMENT NEED TO FIX ALL OLD FASHIONED ROOM LOCKS IMMEDIATELY!!!! MAJOR H&S ISSUE!

Staff apologised but we were not offered any compensation. I would not return to stay at this hotel purely based on safety concerns.

If door issue had not occurred I would have rated it 4 star.

Questionable safety

The car park is difficult to find and only has space for 7 cars. We were lucky but I bet there would be problems when the hotel is full. The lady at reception seemed a little dower at first but had a dry sense of humour and was helpful. The room was spacious and clean and the beds were comfortable. The tv was modern with lots of channels. The shower was huge but sadly the water pressure was not good enough to power the many jets available. Breakfast was basic but nice. The breakfast staff seemed more interested in having a chat than serving and got our order wrong. Good location. 

The Heritage Hotel

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