Name: Snoozebox Flamingo Land
Address: Kirby Misperton, Malton YO17 6UX, UK, Malton, Malton, Malton, YO17 6UX, United Kingdom
Rating: 7

Smoke-free property

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Durham Tees Valley Airport

Snoozebox Flamingo Land

Malton

We visited for the santa experience and stayed in the 3 bed lodge as a family of 5. The lodge is very spacious and modern. Decorated beautifully for Christmas and was greeted for colouring things for my 2 year old and other things such as a cookie 💖 We visited santa on the Saturday and he was brilliant. The kids see santa in groups which turned out to be better for my son as he didn't want to sit with santa for a photo so don't think a 1:1 visit would work. All the activities and rides were brilliant for all ages even a 2yr old! We also visited the coach house om site (slightly expensive) but food and staff were lovely 😀 

My only criticism is the road markings and signs. It all needs repainting on the floor as we ended up driving down an exit only road due to very poor road markings. The road signs are impossible to see/read at night and a few times we found ourselves going in circles to find where we needed to be. And the map from the lodge to where we needed to go on the Saturday morning to collect our passes and see santa were hard to follow. 

Other than that we had an amazing weekend which we would happily repeat 💖

Santa experience 2023

Lodge accommodation.
Pros. 
Spacious open living areas.
Comfortable  beds
Powerful showers with lots of hot water
Quiet location 

Cons. 
Very uncomfortable  dining  chairs (need repadding)
Limited cooking utensils.
2nd and 3rd bedrooms are very tight for space.

We were a family of 3 generations consisting of 4 adults and a toddler.
Very quiet time to visit which was perfect for us.
Managed to see most of the animals and our grandson  loved the kiddy rides. 
Food outlets were varied and priced well.
Customer  services were excellent. 

Thoroughly  enjoyed our visit.



Redwood  Lodge

If you work for the NHS or family or friends please continue to read.They are only interested in your money nothing to do with families.Cut it short this is our 4th stay which I split 4 days for my son and grandchildren then my daughter and grandchildren the second half.Due to the NHS junior and Doctors strike seriously affected my daughters leave I phoned and explained I was told by Lauren in the booking office that I should be able to switch the second half of our holiday around for a 25.00 fee.On arriving I was told different eventually i spoke to Rob bookings manager he said i doubt it i shall have to speak to my senior manager Ross i was told that it was my problem the state the NHS is in not theirs sorry to say that the second half did not happen.All I can say to Rob and Ross is that i am a big believer in that what goes round comes round i seriously hope that you and your families never ever ever need the NHS.

NHS IT IS YOUR PROBLEM NOT OURS

Had another great time here.
There were a few things that could be improved. We came Mon 14th for a week but actually left 2 days early as we were so board at night.
There was no entertainment in the pitchers club or Riverside one so our only option was the zoo bar which was so busy you had to get there for 6pm just to get a seat. We didn't have small kids only teens so the kids entertainment did not appeal to any of us. Last year at Riverside they had a singer on most nights and then they had things like ABBA tribute in club at Pitchers. Also more use could be made at night of the outside stage area. As well as in the day. Maintenance needs doing in some parts of the park also. However saying that the Zoo is amazing and you can see all the animals are well cared for with fantastic enclosures the sealion and bird shows are a bonus we seen these last year but were just as entertaining this year. I do think people staying at resort should be able to use rides later maybe until 8pm on light nights but there is no benefit to staying on the resort like we had in Alton towers. Staff were all lovely and always helpful.  
We loved swimming and the slides and for families with smaller kids the splash area and kids area of the pool were good. 
Maybe would like to see a bigger pool but it wasn't a major issue. Maybe also outdoor activities. They had climb wall  previously but this has now gone. Maybe by the leisure centre is have outdoor areas like they have in Haven, raised walkways with zip wires ect , bouncy castles, crazy golf things like that for the resort guests. Previously seen reviews saying it is not clean, however I found the park very clean and tidy. The fair has something for everyone we had a party made up of some adrenaline junkies who loved SIK, Kamali, velocity ect and then some who are not fans of rides that could go on things like pirate ship,  runaway train ect so something for everyone in our party. We have been here 2 years in so row so probably won't be back next year as need something different but if we do return in couple years I would expect to see some of my suggestions to see an improvement.

Family holiday

Platinum + caravan dirty as was all dishes,cutlery and other utensils, tv didn’t work patio doors didn’t lock door got replacement lock also tv was replaced with a smaller set but that didn’t work either as they couldn’t get the proper cables for it. Wi-Fi nonexistent this was all reported to flamingo land I’ve sent numerous emails and have had no reply wouldn’t recommend it to anyone I’ve asked for some sort of compensation 😡

Angry guests 

Had great time great rides and loads to do me and my kids loved it was busy and had half an hour wait for some rides but that expected but have been before where waiting times were longer would take pack lunch as some food outlets are expensive

Very good

I have just arrived home from 5 days camping. Having been for a week in 2016 I expected a little change but not the drastic decline I experienced. 

I have a beautiful tent, with beautiful clean set up. The ONLY place I felt clean all week was in that tent!  

The campsite was rammed with foul mouthed families, domestic arguments, near child safeguarding issues, loud (very loud) music, litter, dirty toilets and showers. 

I have never experienced such a noisy inconsiderate rough campsite ever. I'm a friendly person happy to smile and say hello to fellow campers, shame everyone else only seemed to care about themselves, get drunk, shout at their children and leave the toilets, showers, washing up facilities in a mess. You don't expect to have to clean everything before you use it.

It would also appear that people who smoke weed (up to them, in own home/garden) have the inability to recognise how strong the smell is, day and night! 

We struggled to find anywhere open to eat in the evening, not like its full on summer holidays is it?! With places being closed several days a week! Rides were closed frequently. Food places that were open were dirty with sticky floors and tables and staff that couldn't care less.

Zoo was bitter sweet but a sanctuary all the same.

Fortunately the resort shop was well stocked and staff friendly!

The rides the girls did manage to get on they enjoyed. Feel sure that holiday guests used to get in earlier to access rides before general opening time. 

Fair to say we won't be returning. For £700 all in all I'd rather stay home!

Extremely disappointed.

We just got home from a week camping at flamingo land resort and have to say we were slightly disappointed by the whole experience. We paid £700 for 7 nights on the early bird offer for a camping pitch with electric. I hate to imagine how much people are paying to stay in the static caravans at that time of year. Anyway we though having access to the park everyday would easily out weigh the price because we wouldn't leave the site to have to entertain the kids. 
Check in - slooooow!!! So very very slow.
Camp site - generally pretty clean, they do have security walking round occasionally, but what they actually do I have no idea, they certainly don't ask campers to keep any noise down at any time of the night or keep the site safe from rubbish and empty glass alcohol bottles that campers leave lying around. 
The site can be noisy at night. Really noisy, groups with loud music and singing, drinking and smoking weed (pretty much any time of day for that one!) 
Camp site toilets - There are 3 toilet blocks in the main camping field, all different with different levels of cleanliness. Every block has a sign saying male cleaner on duty, 🤣🤣 I don't know where he was because the toilets certainly we're not cleaned every day, toilet paper was replenished maybe once a day, but I saw the toilets we used in what I would consider a freshly cleaned state once in 8 days. 
Swimming - Good swimming pool facilities, with nice long opening hours. 
Theme park - first impressions were good but slowly dwindled. The rides are often closed, one didn't open all week, one of the bigger rides was open the day we arrived one random day in the middle of the week then closed again the the rest of our stay. Rides should open at 10am but we're often not open till around 1pm because of the daily checks etc. Because we were there a week we did get to go on everything we wanted to over the week but I am sure lots of day visitors are disappointed. The problem is when the big ride close it makes the other queues really long.
We found some other park visitors to just be out right rude. People would push and walk right into you to get on a ride you were trying to leave (the smaller kids rides) try and queue jump to get to their friends half way down the queue line and at times just push you out their way (In the evening entertainment I picked my bag up off my chair as I turned to sit on it another guest shoved her coat and bag on the chair, I almost sat on her hand!) 
Food - any take away outlets are slow! There is just no flow to the service, they also advertise offers on the big screens that they then don't actually offer when you get to that outlet. Very misleading. Food is expensive, but that's expected. The Chinese do a decent meal.
Zoo - The zoo, animals and it's staff are the  redeeming feature of the resort. My 2 kids did the zoo ranger activity the 3 days it was available and loved it. We watched the bird show 3 times and saw different birds each time and watched the sea lion show twice and got different info each time. The animal talks and feeding are great and the keepers always stick around to answer any questions etc, they are all so friendly and really engage with visitors. 
Overall, we probably wouldn't visit again in a hurry. 


Underwhelming

We went to flamingoland on a family holiday staying for a week the accommodation was adequate for the 4 of us and we had a lovely time made all the better by getting to know some of the very lovely staff I'd like to say all of the staff are lovely but I just can't do that. I'd like to say the Adrian, Benjamin and Danny on the games were exceptional and made every visit to the games like Hook a duck, tin can ally and hook a bag worth every penny with their banter and wit and they were so great with the kids I can't say enough to show how much they did a great job. in the zoo bar by far the best member in there was Chelsea she was sweet chatty and an all round good member of staff I would quite happily hire her to serve in any bar and can't say enough about how great she was. In the arcade my son lost his card and Kevin one of the supervisors made it so that nothing was lost and made sure my son had nearly everything he had lost.
All in all the 5 members I have mentioned made the entire stay worth the hassle we had. They are the very best of the best and hope to see them next time we stay there as without them I don't think we would have enjoyed our stay as much as we did

Lovely staff

Had a day here with my son’s, expected to wait in long queues for the rides but were not too bad.The park was a little untidy , probably short staffed as there didn’t seem to be many around.But even with litter around it did not spoil a good day.Food a little pricey but same everywhere now.

Snoozebox Flamingo Land

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