Name: Anchorage Inn
Address: 87-89 The Promenade, Portstewart BT55 7AG, UK, Portstewart, Portstewart, Portstewart, BT55 7AG, United Kingdom
Rating: 8

Currency exchange

Smoke-free property

Heating

Newspapers

All Spaces Non-Smoking (public and private)

General

Non-smoking rooms

Room service

Cable TV

Hairdryer

Shower/Bathtub

Shower

Bathrobe

Laptop safe

Slippers

Toiletries

Rooms

Iron and board

Safe-deposit box

Luggage storage

Telephone

Services and amenities

Coffee/tea for guests

Diet menu (on request)

Restaurant

Snack bar

Kettle

Meals

Free Wi-Fi

Internet

Nightclub

Recreation

No parking

Parking

Beach/pool towels

Pool and beach

Fax and copy machine

Conference Hall

Business

Pets Not Allowed

Pets

Location

At the hotel

Room amenities

Portstewart Golf Club

City of Derry Airport

Anchorage Inn

Portstewart

We stayed for one night in this lovely hotel. It is in the perfect location for access to everything in Portstewart, at the top end of the promenade, round the corner from the cliff walk to the beach. The bedroom was warm and comfortable, the food good and the staff very friendly and helpful. All you could ask for, and great value for money. 

Perfect Portstewart accommodation 

Were shall I start, this was a Christmas present, 

1) step stairs to room
2) pillows dreadful, fit for skip
3) massive gap around door frame see photo
4) batteries in remote faulty
5) restaurant for evening meal could not find my booking
6) placed at a table were there was a pillar ( see photo) and told this was our booked table, other guests came in and picked there table
7) meal was cold and tastless ( rubber fish only way to describe this)
8) asked for a salad and was told no lettuce left in kitchen.

When I reported this to the receptionist in morning so i could speak with the manager, some assistant got rather sharp and found this very unacceptable for a company staff member who was standing in for a manager called Paul who never showed up at 11.00

This property states it is 4 star but with staff acting as a manager is unacceptable.
There was an elderly couple who also complained but fell on deaf ears.

Deffo not 4 Star

Currently reading reviews I must think I'm staying in a different hotel I've been to Anchorage numerous occasions and have another 2 nights booked this weekend 24th to 26th firstly hotel is spotless staff amazing especially lovely melanie at reception food out of this world entertainment outstanding yes it's a nightclub at weekends and they provide doormen who btw are lovely guys and you do hear the odd bit of music but I believe if ya cant beat em join em beds are massive and comfortable free water in rooms provided  ear plugs also in rooms o don't normally do reviews but feel in this case hotel deserves credit btw is any1 happy goin to work I certainly ain't a bundle of laughs all I can say food staff inc doormen rooms entertainment top class and melanie cant wait to see you again that lovely smile of yours keep up good work 

Outstanding hotel

Stayed here over night lady at desk was lovely as we checked in but other staff weren't, they were very rude, foods lovely ordered Chicken Goujons as a main they didnt come with chip had to add on cost £17.50 for meal which was small, went down about 1or2 in morning to get glasses of water and drink , we were asked about are bill which could off been left to nxt morning as there card machine was down and there was no money in there bank machine they had on site, when we got are bill the nxt morning which was sitting at reception for anyone to look at, there was drinks on it we never ordered or had tbh the whole say at the place made us feel like we weren't welcome don't no if the bouncer is the owner but he wasn't very nice he was very rude wasn't nice to to us and other ppl that were staying there, defo not what u expected from the place ill never be bk to stay.

Terrible place to stay, people skills training would defo be needed.

Lovely hotel on the main street. Very easy check in. Staff were all lovely. Room on 2nd floor was perfect. Safe, tea coffee facilties. Shower and especially bed were lovely. Nice choice for breakfast bread, cereal, fruit, yogurt, juice, tea, coffee. There is also a choice of hot food with a mix of poached eggs, sausage, bacon, mushrooms and a vegetarian choice. Overall a lovely hotel the bar area is  big with plenty of seating and the decor is perfect. Very popular place. Would definitely recommend a stay here.Free parking in the town and 2 small car parks across from the hotel. Excellent value for money. 

Perfect Hotel to stay

My boyfriend and I wanted a quiet relaxing weekend away! ... we didn’t quite get what we wanted. 
The reception staff weren’t overly pleasant. There’s no lifts in the hotel. The music was banging till all hours we couldn’t get any sleep and the staff couldn’t care less. 

Wouldn’t return. 

VERY LOUD!!!! Couldn’t sleep. 

Terrible place to stay lowed music till all hours of the morning was well after 2 when we could get to sleep just a terrible place to stay if it’s a good nights sleep that your looking for worst hotel I’ve ever stayed in

Really nice place friendly staff good food dinner and breakfast no waiting about seriously on the ball which isn't common room spotless only gripe is our room was above the nightclub that went on to 1.45 am it wouldn't put me off staying again would just ask for a different room highly recommended

Night out

So just spent New Years weekend in Portstewart and the Anchor bar is still the best in town. Group on Saturday night where amazing and made sure that despite restrictions we were all entertained. Special mention to Anna who remembered our drink order when we returned on Sunday. That level of service and attention to detail is hard to find these days. Both bar staff and door staff make this place the most accommodating in the area. Well done for having best staff in town!!

Amazing staff and service as always!!!

We stayed with our friends on New years Eve, we were made to feel welcome by receptionist. Our rooms were very clean and beds very comfortable. We dined in restaurant, food was great and staff very attentive. Can not find a fault with this complex. A special mention to Joan the receptionist really lovely person.

Anchorage Inn

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