Name: No.64 at the Joiners
Address: 64 High Street, West Malling, West Malling, West Malling, ME19 6LU, United Kingdom
Rating: 8

Computer

Smoke-free property

General

Shower

Alarm clock

Rooms

Luggage storage

Services and amenities

Coffee/tea for guests

Breakfast

Restaurant

Meals

Free Wi-Fi

Internet

English

Languages Spoken

Hiking

Fishing

Recreation

Event facilities

Conference Hall

Business

Golf сourse (within 3 km)

Sports

Pets Not Allowed

Pets

Location

At the hotel

Room amenities

Manor Park Country Park

St. Leonard's Tower

Rochester Airport

London City Airport

London Southend Airport

Tower Bridge

Tower of London

The Shard

London Gatwick Airport

London Eye

Big Ben

National Gallery

Buckingham Palace

The British Museum

Victoria and Albert Museum

Hyde Park

Madame Tussauds

Loftus Road Stadium

No.64 at the Joiners

West Malling

Lovely last minute stay in the Olivia room.
I stayed at no64 a number of years ago and at last minute (a few days before) I was luckily able to book a room as I needed a halfway point to my destination the following day.
Check in was very quick and simple with the friendly landlord showing me to the room. 
The bathroom was beautiful, it looked brand new and the tiling was exquisite! 
The bed was extremely comfortable.
Beautifully decorated as I remembered.
There is some noise from the high street outside but there are shutters and curtains provided to help block it out and it did not disturb me getting to sleep. 
I also see previous complaints about a green fire safety light in the room which there is but again, this did not prevent me getting to sleep and I actually found it helpful so that it wasn’t pitch black trying to find the toilet in the middle of the night! 
Good quality toiletries and biscuits provided.
I had to leave early in the morning and dropping my keys was simple. 
Would recommend - great location, friendly and knowledgeable landlord, great atmosphere in the pub downstairs.  


Same excellent standard as years before! 

Hotel was amazing for me and my friend. Staff were accommodating and friendly. Had dinner and breakfast here which was delicious. Booking was easy, food was served quickly and really yummy. Thank you! 

Great Pub & Gorgeous Boutique Hotel 

More tired than it looks in the photos. Rooms hot and can’t open windows. No parking. Was locked out when returning from a meal out at 10.20pm! Room too bright due to fire security light in room. Also very expensive for what it is. There are better and cheaper places to stay… on the positive it’s in west Malling and it’s a pub with rooms so if that’s what you’re looking for and you can put up with the above then go for it.

Disappointingly below average

We love West Malling and was having an evening out with friends and wanted a little night away so we stayed at the joiners. 
Staff were so friendly and welcoming. 
The room was small but all you needed for a cheeky night away. Bed was comfy. 
Only downside (we didn’t mind so much) was that our room was facing the high street and when getting ready we could see people enjoying a drink below out the front so we kept the curtains closed, and it was a warm afternoon so only thing I’d suggest is some blinds otherwise an enjoyable night.

Cheeky night away

Recently changed management the new landlord and his staff are friendly and welcoming. 

There have been many improvements made already internally and externally. 

We love to sit by the fire and let the time pass. 

We have also tried various dishes on the menu which are always good portions and fresh.

Under new management and it’s great

Stayed at this hotel for one night with my husband and toddler as we were attending a family celebration in the area. We stayed in the Evangeline room which was decorated lovely, it had a trundle bed that pulled out for our toddler so no uncomfortable sharing the bed with a wiggling child that night. There were some renovation works going on in the yard which were a tad unsightly but this did not affect us as we could use the other entrance to the hotel through the bar and it was only going on during the day time. It seems that the establishment has now been taken over by a gentleman and they are in the process of renovating the pub and yard area . We only had a few drinks in the bar before we headed out , the back bar was quite busy and it seemed that it was where the locals clientele hanged out so we found a table in the front where we could tuck our toddler away. The staff were friendly enough, it’s a shepherd neame pub so beer was a bit limited as my husband likes more modern IPA but I was more than happy with the wine selection. 

We would like to come back as the hotel is in the perfect location and it’s nice to stay in a proper pub (they seem to have all disappeared these days) will be interesting to see what they do with the place now it’s under new management. Overall a pleasant stay! 

Breakfast wasn’t included , however we were recommended St Leonard’s in the high street which is a gorgeous and very posh eatery . The food was lovely, affordable and a real treat.

Lovely overnight stay

We stayed at no64 the joiners last weekend. I must say, the decor is absolutely stunning. From booking to when we left Sharon could not do enough for us. She suggested places for us to visit and where was nice to eat. A very quaint boutique hotel on top of a lovely pub where we had a few drinks to finish our nights off. West Malling is a lovely little village that we hadn’t heard of and we now know we will definitely be coming back to visit. Lovely restaurants. 
The room was clean, comfortable and the decor very French. Which just made it all the better in my opinion. If you want to visit west malling and have walking distance this is the place to stay.

Our stay at no64 the joiners

Booked to stay one night on the Saturday to celebrate my birthday. Unfortunately on the Friday evening I was admitted to the local hospital for emergency surgery for a miscarriage. My partner actually called through Booking contact details and left a voicemail explaining our situation whilst we were in A&E. In the morning he also sent an email. No response to either of our contacts. While I was still in hospital recovering in the afternoon, I contacted them again by phone, and was told Sharon would call us back. She did but said nothing she could do, as we booked through booking.com. Raised a resolution through Booking and Sharon followed this with a call the next day. Reluctantly she refunded approx 64% of our bill, even commenting that she didn’t need to do that. Absolutely disgusting behaviour of the manager.  Complete lack of compassion and empathy for potential guests. I agree with the earlier review that they are just after your money and lack any personable skills to be able to deal with unexpected circumstances. We did our utmost at a very difficult time to communicate with the hotel and were met with hostility and rudeness. Shameful behaviour. Would never recommend this place to anyone.

Disgusting customer service, complete lack of compassion & empathy

Centrally located for West Malling and within a ten minute drive to Maidstone. Rooms above a small pub/bar. It was quiet and rooms were nicely decorated. Window in our room was fixed shut so we couldnt get any air into the room. luckily that bathroom window did open so we kept the bathroom door open at night to keep the room cooler. Bed was comfortable and fresh towels and linen. the only downside was no breakfast onsite, however west malling has plenty of places open for breakfast and so it wasnt an issue for our stay.

Overnight stay for a wedding

Excellent stay, lovely room and even a large electric fan added for extra comfort in the hot weather. The hotel is ideally situated in West Malling high street, with it’s pavement cafes and very good restaurants. We found the staff and owners very friendly and helpful.

No.64 at the Joiners

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