Name: Crossings by GrandStay Inn and Suites
Address: 1805 E Highway 7, Montevideo, Montevideo, Montevideo, 56265, United States of America
Rating: 7

24-hour reception

Smoking areas

Newspapers

No elevators

General

Laundry

Services and amenities

Coffee/tea for guests

Breakfast

Meals

Free Wi-Fi

Internet

Hiking

Picnic area

Recreation

Free parking

Parking

Conference Hall

Business

Pets allowed

Pets

Location

At the hotel

Lagoon Park

Montevideo-Chippewa County Airport

Benson Municipal Airport (Minnesota)

Southwest Minnesota Regional Airport

Crossings by GrandStay Inn and Suites

Montevideo

Nice and quiet.  I usually do not sleep well in a hotel.   I didn’t wake up once!   The beds are super comfortable and nice bedding.  Great FREE breakfast and a nice clean pool. I would definitely stay there again

GREAT PLACE TO STAY!!!

We booked 1 Bdrm King Whirlpool Suite for  383.78 Taxes not included for 2 nights. Thus not their cheapest room --- almost $200 a night. I was shocked that front desk staff were not required to wear masks and only had a 4x6 piece of plastic (with a significant opening) in it separating them from guests. I asked them why they weren't wearing masks (as mandated in MN) was told they weren't required to and didn't put one one even though I requested that they do so.

In addition, the main TV in the suite did not work for most of the time of our stay (front desk staff kept resetting it 5-10x) and it would work for a while then not. Then the remotes stopped changing channels and they had no backups.

Bagged breakfast, while a nice idea, was terrible with packaged hard boiled eggs that had a funny taste and other poor quality packaged food.

Some positives: Room was  simple and a little worn but large, bed was comfortable, whirlpool worked well,  convenient ice machine, chair and sofa were comfortable. 

But the lack of a  working TV and NO staff masking made me decide never to come back.

Front Desk Staff refused to wear masks in spite of MN Gov Walz COVID19 mask mandate

Booked and paid on line at the Grandstay website. Easy to use.  Arrived late. The GM was on duty and greeted me as I walked up to the check in desk. She had my reservation printed and keycardd  ready.  Clean room comfortable bed and nice selection of toiletries.  The breakfast was not available due to the current health concerns.  I would stay at a Grandstay in the future

Clean and comfortable

Nice clean hotel.  Very adequate breakfast with hot selections.  Quiet room & hallways.  We slept soundly on comfortable beds & nice pillows, and had a wonderful hot shower in the morning.  Would definitely stay here again.

Clean, quiet, comfortable stay in an out-of-the way location

In a town full of smaller private locations that aren't always kept up, this place has just undergone a new remodel and is the best place to stay in town.  Continental breakfast is also included.  Has a large pool area and a good variety of rooms to chose from.  Always our first recommendation.

Great place to stay in a smaller community

We were in town for a ball tournament.   There are not any choices close by for hotels.  I first called and booked the only room they had left which was a honeymoon suite.  I called a few days later as I hadn’t received my requested confirmation via email.  The man on the phone was most helpful!  I asked if he had any cancellations and he did so we were able to get into a king suite instead.  He also made me aware that I could use my AAA discount which the lady on the first phone call didn’t tell me about.  We arrived early at the hotel after driving 5 hours.  There were a number of people sitting outside smoking.  I thought they were guests.  After walking through the smoke to go see if we could check in early, a dog darted passed us inside the hotel and scared the heck out of my son and I who are greatly not fond of dogs.  It ended up being a dog of someone behind the desk.  A couple of the two outside smoking came inside and we realized they were the desk clerks for the hotel.  We asked if there was any chance of checking in early and all we got was “no, we’ve been very busy and still cleaning rooms.”  I get that but to further their customer service, they could have followed that by feel free to sit in our lobby or in the dining area.  Feel free to use our public restroom. Or maybe here is a list of things you could do in town while you are waiting, etc.  We sat outside in our car in the heat with doors open and watched the maids almost constantly coming out for a smoke break.   The hotel really needs to find a place other than next to the front door for their employees to smoke.  The hotel is a bit run down.  The ceiling in the bathroom looked especially bad along with dirty exhaust fan and hair in the tub and on the bathroom floor at check in.  The size of our room was very nice and it had a separate room with a door for the bedroom.  Too bad the place isn’t a little cleaner.  The WiFi there is terrible.   We couldn’t get on it most of the weekend and if we did, it was very spotty.  We talked to front desk about it and she said she was having problems too on her phone and that she would reboot the router.  It didn’t help.  Both mornings we were there, they had no eggs for breakfast which we thought strange. It was nice to have breakfast available but pretty mediocre.   Again, this is the only hotel available in Montevideo and you would have to go to another town to find another.  But many of those were filled as well.  We opted for what we got because of the convenience of being just blocks away from the ball field.

Not many choices

This place is clean and updated. The pool and spa work well. The breakfast is good and the people that work there  are motivated. Unlike some of the other nearby places. 
I also like that they have a solar array behind the place powering it.

Nice place and worth a few extra bucks to stay there.

The location was fairly close to my home town and my sister had stayed there before, under a different hotel name.  The room was a nice size, clean, and the bed very comfortable. The breakfast was fairly good.  We have tried other Monte hotels; the GrandStay is better and cleaner. We will use it again and recommend it to relatives.

Crossings by GrandStay Inn and Suites

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Paid on the spot

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