Name: Brigantine Inn & Suites
Address: 82 Montague Street, Lunenburg, Lunenburg, Lunenburg, B0J 2C0, Canada
Rating: 8

Air conditioning

Smoke-free property

Heating

Ticket assistance

Gift shop

All Spaces Non-Smoking (public and private)

General

Fridge

Cable TV

Hairdryer

Flat-screen TV

Shower/Bathtub

Rooms

Laundry

Telephone

Iron

Services and amenities

Restaurant

Breakfast/lunch to go

Coffeemaker

Meals

Free Wi-Fi

Internet

Tour assistance

Tourist services

Hiking

Fishing

Recreation

Fax and copy machine

Business

Cycling

Sports

Pets Not Allowed

Pets

Personal protection equipment for staff

Extra decontamination measures

Personal protection equipment for guests

Contactless check-in and/or check-out

Individually packaged food

Additional measures against COVID-19

Health and Safety Measures

Location

At the hotel

Room amenities

Brigantine Inn & Suites

Lunenburg

This inn is clearly in need of some updgrades, but it was better than the last place we stayed when we were in town. Be aware that it's noisy - our room overlooked the street and as luck would have it we were adjacent to the only two bars in town. Anyone who went out for a smoke break was yelling and talking directly below our window. You could also hear the music from the bar at night and it started up again at 10:30 the next morning. Some other guests were also quite roudy and were talking at full volume in the hallway at 3:30 am. We arrived on the coldest weekend of the month and the window-mounted air conditioner was still installed, leaking cold air into the room. It was only 14 degrees in there when we arrived and there weren't many warm blankets on the beds. We plugged the gap with a facecloth to try and stop the draft, but since there was no front desk, we didn't know how to call. (Check in was done in the bar downstairs, which was a bit odd ). The floor of our room had a distince uphill sloap towards the bathroom and the bed was not at all supportive, but the water pressure was good. There are clearly some issues, but the location is great so we would likely stay here again. We'll be sure to bring ear plugs though! 

Old, cold, and noisy, but would likely stay again


The brigantine inn lunenburg is well situated in the middle of this small village
Nice bar/ restaurant with patio overlooking the harbor front. Check in was a bit weird as you had to hunt down a bar waitress who doubled as a inn keeper as well. Rooms are above bar but it wasnt too noisy but there is no elevator for those who need one to get to their room.

Pub Grub Inn

This stay didn't start well, parking is difficult and there seemed to be noone at check in. We had to register with restaurant staff who proceeded to ask for a tip as we paid. Room access is poor, you have to carry luggage up narrow stairs. The rooms are good sized but desperately in need of a good clean and refurbish. The one good thing is location, right in the centre of town.
We won't stay here again. 

Disappointing, disappointing, disappointing 

I had the unfortunate experience of booking a room at this establishment months in advance, only to receive an email on the morning of our scheduled arrival, informing us that our reservation had been canceled. It was baffling to learn that the room we had reserved had ‘sprung a leak’ and had been supposedly "closed" for a month, and yet they waited until the day of our arrival to notify us (as yet unseen email sent at 11:00 that morning) 

The staff's behavior during this ordeal was unhelpful to say the least.  They displayed a complete lack of professionalism and were shockingly dismissive when we inquired about the cancellation. Instead of taking responsibility for their own negligence, they attempted to shift the blame onto the booking agent, which was far from the truth. It was clear that they were simply too lazy to inform guests with existing bookings of the situation.  Moreover the check in is actually in the bar and the staff were rather more focused on serving drinks than helping people supposedly try to check in.  

This entire experience left me utterly disgusted with this hotel. I strongly advise against staying with them. The staff's complete lack of interest  and their utter unreliability left us in a precarious situation with a family of 4 after traveling over from England. It's a shame that such a lacklustre, unprofessional, establishment is allowed to operate in the hospitality industry. Avoid at all costs!

Avoid at all costs!

We stayed in room 2, which has a balcony with a beautiful view of the harbor....and on the restaurant next door, but not really annoying, however the reception is not top check in is done in the very busy bar which is located in the restaurant room with the servers pushing you, for the start no info, like this establishment does not offer breakfast we left leaving the badges in the room.

disappointment

We stayed five days in June and loved the location and the incredible view of the harbour. It had many great restaurants within the same block, including a pub on the bottom floor with good food and service. Strongly encourage reservations for dinner with people lined up waiting up to thirty minutes. The staff were working in the pub and were very busy but took the time to address an issue with a brief wait. Being a 3-star accommodation and a reasonable price, we had older decor but did not mind. The rooms on the 2nd and 3rd floors were kept clean, and the access from the street was only by room pass card. The 2nd floor was accessible from the street with a stairwell down to the pub which the public accessed from the street at harbour level. There was a loud noise in the late evening from the entertainment in the restaurant pub next door, so we turned on the air conditioning fan to mask it. Housekeeping staff came to our door each morning to ask if we needed anything. 

Satisfactory experience in a 3-star inn

A warm smile and laughter are not normally mentioned in reviews but the staff at The Brigantine Inn have an abundance of both. The staff makes you feel at home and the pub and dining room below the rooms are simply wonderful. 

Try the Lunenburg burger. Who knew that topping an already great burger with Lobster is so good?

I would recommend the Inn heartily.... Kevin M, Ontario

More than perfect

Very basic accommodations, had to walk up hill in our room to get to the bathroom!! with no front desk - must check in at bar in the basement-no one  changes the towels (but we were not told of that) dry clean towels every day are a must!!  No breakfast is available as bar doesn't open til about 11 am and no info in the rooms regarding same nor did staff have info about same, all staff seems to work in the bar/restaurant and although I saw a housekeeping person she did not come into our room, on day 3 when I checked regarding dry towels a bartender came up because housekeeping had left for the day.      On the plus side right near the water, restaurant food was good, and fortunately did not have to spend much time in the room.

One to Avoid

We were in Lunenburg for one night on a family trip and had booked this online.  The price was really reasonable, almost too good, but when we checked in I was pleasantly surprised.  The room was clean and the staff very friendly.  Many of the restaurants in the area also run boutique style hotels out of the upstairs locations, so in the style of the neighborhood check in is at the restaurant downstairs.  The area was very quiet for sleeping and the location is in the middle of many other restaurants and also right on the waterfront.  Would absolutely stay here again!

Convenient location

At first glance, uncertainty sets in but is quickly displaced after check in at The Grand Banker pub downstairs.  Room 2 was very large with a balcony overlooking the historic harbour, and the Fisheries Museum.   This is really a boutique inn.  We stayed two nights and while our arrival parking involved carrying our luggage up the village common stairs, we were able to park on the street right in front of the inn with no charge for parking overnight  The village is a delight – full of small shops and restaurants, but is also a nice place to stay to tour the area, including Chester, Mahone Bay and Oak Island.  There is no breakfast available at this inn, but there is a coffee shop two streets up the hill which is open early

Brigantine Inn & Suites

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