Name: Motel Bel-Eau
Address: 600 Notre-Dame, Montebello, Montebello, Montebello, J0V 1L0, Canada
Rating: 8

Air conditioning

Smoke-free property

Heating

Terrace

No elevators

Reception desk

General

Non-smoking rooms

Room service

Fridge

Family room

Cable TV

DVD Player

Hairdryer

Flat-screen TV

Shower/Bathtub

Wardrobe/Closet

Linens

Toiletries

Rooms

Iron and board

Laundry

Dry-cleaning

Luggage storage

Wake-up service

Telephone

Iron

Services and amenities

Vending machine

Microwave oven

Coffeemaker

Meals

Free Wi-Fi

Internet

English

French

Languages Spoken

Picnic area

Recreation

Free parking

Parking

Swimming pool

Beach/pool towels

Pool and beach

Fax and copy machine

Business

Family/Kid Friendly

Kids

Pets Not Allowed

Pets

Personal protection equipment for staff

Extra decontamination measures

Personal protection equipment for guests

Contactless check-in and/or check-out

Additional measures against COVID-19

Health and Safety Measures

Location

At the mini-hotel

Room amenities

Gatineau Airport

Motel Bel-Eau

Montebello

I found the inn to be a top dollar, bottom room experience. Positives: access to parking lot, and a very helpful desk person. (Forgot something important in the room on check out. Before we had left town we got a call to return to retrieve it. Were only about 5-10 minutes from the inn. Much appreciated) Unfortunately, the negatives far out weighed these positives. The parking lot was very accessible, however, the 18 room inn had parking for 6 vehicles. In the living area, there were very few electrical outlets. We had to purchase a power bar to make use of my computer, and charging phones and ipads. There was one very small, round table to place any items. My laptop took up most of the space. There was a low dresser with drawers that had a tv box, and other items. There was no where to put our other items, we stayed for 3 nights to attend a wedding. Many things were either stacked up or scattered on the beds. There was a 10 cup, full size, drip coffee maker. The coffee supplied were the small, 2 cup discs. The lighting was poor. Right over the sitting area there was a nice, adjustable 3 light cluster. Unfortunately only 1 light worked. There was one tiny night table between the 2 queen beds (reasonably comfortable) which was half taken up with the bedside light and the clock radio. There was a quite useful fridge and microwave. We found that, at times, the internet was quite slow. No carpeting, just laminate floors. Now to the quite small bathroom. The tub bath mat had many miles/showers on it. There was no place for toiletries other than the edges of the sink. The entry to our second floor room included about 15 steps on 2 flights of stairs that were narrow and required much care for safety when going up or down. 3 nights/4 days so had some luggage. I would not recommend this establishment. Needless to say. This was both our first and last stay here, should we visit this town again. 

Aug. 17-20, 2023

We booked a room with a whirlpool bathroom. The room was ultra clean with full attention. There is an electric fireplace, microwave, coffee machine, refrigerator, wine glasses, Bluetooth radio, flat screen. The floor is made of wood so it is more pleasant. The reception was excellent, in French unlike other comments. Everything is explained by recording. Several restos are made on foot if not all. We will return there without hesitation.

Very pleasant.

I stayed one night for professional reasons. When I arrived, the lady was courteous, polite and very professional. The room was very clean, comfortable and cozy. All the amenities were there and even a microwave. I had no expectation and was pleasantly surprised. I recommend it to you!

Pleasantly surprised

I was unable to be served in French during my appeal. When I mentioned this fact, I was threatened with contacting the Human Rights Commission and my employer for discrimination.

Poor customer service

However, I forgot my key inside and it cost me $34.50 to get it off. The receptionist doesn't speak very well French (Mandarin+English). I recommend this motel, although it is affordable and because of the proximity of several parks around, bicycle, golf and Omega Park.

Comfortable and calm

I booked a 1 night stay at this motel, which I cancelled by mistake while using Expedia Virtual Agent. The motel charged me the full price. Expedia called the motel twice trying to get the booking re-instated or the penalty cancelled or even just a credit for a future stay. The motel refused to do anything. I called as well, but was never able to reach anyone. I left a message, as advised and never got called. I will never book  here again.

Very poor customer service

It's a great place for two or three nights. The rooms are good size and ultra-clean. The bathrooms are very comfortable. We had a nice welcome from Sylvie, she's generous with her time and gave us all the information possible about Montebello and its surroundings.

Very well located in Montebello

Very comfortable and clean, the motel is ideally located, close to the supermarket and right in the centre of the village.

Nice stop.

Needed a place to rest for my daughter and I during a COVID excursion.

I was a little hesitant as I had no idea of cleanliness/sanitation processes.

This place was top notch.

Friendly staff and super clean.

Plenty of parking for me and my big car hauler.

Thank you for keeping us safe!

What a find

Very well located and clean, near bistros, grocery stores and the public entrance, which is a minute away...you can park the boat at the motel directly.

Motel Bel-Eau

Main amenities of the mini-hotel

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Location

Description of the mini-hotel

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Policies

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Additional information

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