Name: Masterson's Motel
Address: 691 Hwy 41 N., Napanee, Napanee, Napanee, K7R 3L1, Canada
Rating: 8

Air conditioning

Smoking areas

Smoke-free property

Heating

Newspapers

Ticket assistance

No elevators

General

Non-smoking rooms

Fridge

Cable TV

Hairdryer

Shower/Bathtub

Bathtub

Shower

Toiletries

Rooms

Accessibility features

Wheelchair Accessible

Accessibility

Iron and board

Luggage storage

Wake-up service

Telephone

Iron

Services and amenities

Coffee/tea for guests

Microwave oven

Meals

Free Wi-Fi

Internet

English

Languages Spoken

Tour assistance

Tourist services

Free parking

Free Parking on Premises

Parking

Business center

Fax and copy machine

Business

Pets Not Allowed

Pets

Personal protection equipment for staff

Extra decontamination measures

Personal protection equipment for guests

Additional measures against COVID-19

Health and Safety Measures

Location

At the mini-hotel

Room amenities

Kingston/Norman Rogers Airport

Masterson's Motel

Napanee

This motel is handy, right off the 401 and we love being able to park in front of our room. The bed was very comfortable, the room was very clean and the front desk clerk was friendly and efficient. There is a fridge and a microwave. We would definitely stay here again.

Comfortable, clean and friendly!

Minus 10 points if it was possible
Pictures show why!!
Dirty - have never been in such a motel.
Lots of broken things. Alarm, Ac, bed, waschingplace…..,,,,
Don’t understand the good reviews.
Room 14 is disgusting
Dont know about the others.

Not good- dirty- 50 shades of dirt

We stayed at Mastersons on the weekend and were surprised to find out there was no continental breakfast, only coffee. Even the juice machine was unplugged. Not even juice. When paying close to $450 for two nights (no pool or anything) breakfast should be on the menu. No issues with our room on the second floor. It was clean. Hotels/motels need to stop advertising they have a continental breakfast when they don't. The initial shock of the pandemic is over. Time to start offering the services that were available prior to mar/20. Higher prices with less amenities? Won't be back

No continental

This motel is great value. Location is perfect, only minutes from the 401. Lots of nearby restaurants to choose from, including a McDonalds open until 2am Thursday to Saturday. Staff is friendly and accommodating. Comfortable beds, large washroom with deep tub. Very clean. Will stay there again.

Great Value

We stayed on a holiday long weekend and felt the price was hugely inflated.
The lock on our door was broken, we could not secure it from the outside.  The toilet seat and toilet roll holder were broken.  The bath tap was hanging off, The shower had not been cleaned, there was old soap and spiders in the tub.  The carpet was dirty and stained.  We would not recommend staying here, the front desk just said thank you for bringing it to our attention!

Not recommended

Travelled to Napanee on Friday JANUARY 3th, 2020 to attend a funeral in BELLVILLE, Ontario. I shopped around (online) and I called direct to about 5 different motels in that neck of the woods. I saw that "Masterson's" had a 4-star rating and the price was right. The total cost came to $77.97 all taxes in. When I entered my room  (#208), I was quite surprised. The room was exceptionally clean and modern. The room was a tad smaller than what you would find at the Comfort Inn, for example..., but I was travelling solo. Good water presssure for the shower and the bathroom was spotlessly clean and bright. The Owner/Manager, "Amrit" was very polite! There were several places to go for breakfast, lunch and dinner and these restaurants were all within a kilometer or two from the motel.  "Denny's", "Timmy's", "A & W"and several more. If you are looking for a real bang on your buck..., look for the independently owned motels with 4 star ratings.  The room was equipped with mini fridge, (that really works well),  microwave and large screen T.V.  Would I stay here again..., absolutely!!

CLEAN and COZY!!   ..., a real BANG for your BUCK!!!

On the way the best quality ratio very clean price and small lunch copious and good quality alone bemol low window opening proximity shopping centre and equipped with a microwave

Stage between Montreal and Toronto

We planned a spur of the moment trip to visit with out of town family.  Although they actually lived closer to Kingston, we agreed to meet here since all rooms in the Kingston area were booked due to a concert.  Although this placed looked like a typical roadside motel, it was anything but.  The room was smartly decorated, the furnishings were upgraded, and the room was immaculately CLEAN.  We were quite astonished at how nice a place this was.  And from now on, we will stay HERE instead of traveling into Kingston.  It was convenient to the highway, and there were great places to eat very close by.

What a pleasant surprise!

The room I had was clean but there were other issues.

First- Price... I was quoted $89. per night when I booked my rooms on May 10. When I arrived on August 16, I was charged $129. per night. Unfortunately I did not have a confirmation with me. Only a text that was "not acceptable".

Second- Room condition...one electrical outlet did not have a cover on it (wires exposed), the cover on AC broken off and just sitting there. When I went to turn on the light switch, it sizzled and the entire switch was loose and moving around. What a fire hazard. The old lamp shade was deteriorated and falling apart. The fridge had so much dirty ice built up inside and the freezer door missing completely. The bed was held up with a big chunk of 2 x 4 & 1 x 6 board. I took pictures of it all.
And the noise from the road was terrible until about 1:00 am

Finally... "breakfast included" was toast (choice of one bread) waffle or fruitloops. 
No fruit, yogurt, eggs, milk...nothing! They did have coffee & juice.

The staff were not friendly at all, since I questioned my price at check in.
No I would NOT recommend this motel nor will I come back.

Changed in the last 3 years

The furniture is a bit worn, yet the beds still comfortable and everything clean. Just noticed some brown stains on shower curtain and the fridge wasn’t too clean. We were simply happy there was one. :-) 
Wifi reliable and fast. 
Breakfast: nice selection and good quality. Two kinds of cereal (Kellogg’s), blueberry muffins, bread, plain Quaker porridge, fresh waffles, butter, jam, peanut butter, coffee, tea, apple juice, orange juice (Minute Maid) 

Masterson's Motel

Main amenities of the mini-hotel

Location

Available rooms

Location

Description of the mini-hotel

What other amenities are there?

Policies

Check-in terms and conditions

Additional information

Payment