Name: Kwa'Lilas Hotel
Address: 9040 Granville Street, Port Hardy, Port Hardy, Port Hardy, V0N 2P0, Canada
Rating: 9

Shopping on site

Computer

Air conditioning

24-hour reception

Elevator/lift

Smoke-free property

Heating

Ticket assistance

Gift shop

Garden

All Spaces Non-Smoking (public and private)

General

Non-smoking rooms

Room service

Family room

Hairdryer

Shower/Bathtub

Rooms

Accessibility features

Wheelchair Accessible

Wheelchair access to restaurant

Accessibility

Safe-deposit box

Luggage storage

Services and amenities

Breakfast

Restaurant

Vending machine

Breakfast/lunch to go

Meals

Free Wi-Fi

Internet

Tour assistance

Tourist services

Billiards

Recreation

Free parking

Free Parking on Premises

Parking

Business center

Fax and copy machine

Meeting and presentation facilities

Conference Hall

Business

Family/Kid Friendly

Kids

Personal protection equipment for staff

Extra decontamination measures

Personal protection equipment for guests

Contactless check-in and/or check-out

Individually packaged food

Additional measures against COVID-19

Health and Safety Measures

Location

At the hotel

Port Hardy Airport

Port McNeill Airport

Kwa'Lilas Hotel

Port Hardy

This is a great renovated hotel with ample parking.
The only issue I had was that we arrived at the hotel at 3pm ( check in was 4pm which I was reminded of several times).  There were 3 parties in the line up ahead of us and everyone got their room.  Apparently our room was not ready.  The person at the desk was going to check on the status of our room.  When we finally got our room at 4:15pm.  The room was like walking into a refrigerator.  It seemed like no one had been that room for some time.  I believe that if someone had physically checked on our room they would have found the room to be ready and available.  Computer systems are not always right.

Front desk service lacking.

We loved our stay at the Kwa'lilas. The renovations with indigenous art work across the hotel are beautiful,  staff are very friendly and the food and service were excellent! Such a great place to stay on northern Vancouver Island!

Warm, beautiful and friendly

This hotel is a mixed bag of scores.
Rooms are spacious, modern, clean and well furnished. 5
Reception staff were not welcoming or particularly helpful. 3
Breakfast was poor. 2
Food in the attached pub for dinner and customer service was fantastic. 5
This hotel is the best in Hardy and close to the mall if you need supplies so best option available.

Mixed bag

We stayed at the Kwa'lilas for one night before taking a boat to a wilderness lodge.  The lobby is roomy and the check-in was fast and easy.  Our room was very large and very clean.  We had a mini-fridge and coffee maker.  The hotel pub/restaurant was one of just a few open in Port Hardy on a Sunday night.  During dinner, it was closed off from the lobby and you had to go around the hotel to an outer door.  It was crowded since it was pretty much the only restaurant open, but service was good and we got a table in just a few minutes.  Food was good.  The complimentary breakfast is in the same restaurant although for breakfast they are not open to the public.  The outer door is closed and you access the restaurant from the lobby.  It was a typical breakfast buffet.  We had a comfortable and pleasant stay here and would recommend this hotel to anyone spending the night in Port Hardy.

Quiet, Clean and Comfortable

Excellent overnight stay here, waiting to catch the Bella Coola ferry the next morning. The beds & pillows are very comfortable; great First Nations artwork throughout the public spaces. Had dinner at the hotel's pub - great food and great service at a fair price. Would stay here again.


Atmospheric Hotel & convenient to ferry

Cannot say enough good things about this Hotel. Beautiful, clean building, rooms, grounds. Staff take such pride in their work! Front desk staff were amazingly friendly and helpful and full of knowledge about the area! The pub was so much fun with great attentive staff, shout out to Paul our waiter! Great suggestion for shooter! Marie was everywhere making sure guests were taken care of. Must stay here! Would 100% stay here again.

Awesome place to stay!

This hotel was exceptional - the decor is stunning, the service was excellent and the room was clean, comfortable and met all our needs. The attention to detail was excellent - right down to the careful selection of indigenous products in the room (body wash, coffee, etc). I look forward to having an opportunity to stay here again in the future!

Strongly recommend this awesome hotel!

Very comfortable. All amenities. Pub with good food. Service overnight. comfortable beds, quietly located. Perfect starting point for northern Vancouver Island. We arrived late at night from the Inside Passage. Highly recommended free parking.

Comfortable hotel in the north of Vancouver Islands

Modern, clean, elegant lobby and spotless, comfortable rooms -- what a total treat to find in parts of BC where hotel accommodation seems to be generally worn and tatty. The First Nations art adorning the interiors is a wonderful touch, and would have been easy to leave aside to save money. Instead, a lovely space has been created. The bed was comfy, the TV worked well, the bathroom with walk-in shower was outstanding and the windows of the hotel room open and have screens to keep the bugs out.  The front desk staff were excellent, I arrived at 1am from the Prince Rupert Ferry and received a warm welcome. My room was ready.  The on-site coffee shop was much appreciated and the meal in the adjoining pub/restaurant was outstanding. The only thing I'd highlight is location, it's up a hill and there's not much of merit around, or in Port Hardy, for that matter, based on my walk all over town.

So pleased I chose this hotel!

I was very happy with my decision to choose this hotel in Port Hardy. It was clean with comfortable plush beds, and modern bathroom. I loved the beautiful Indigenous artwork adorning the lobby and the Indigenous details inside our room. The staff were friendly, particularly the gentleman who served us in the petite coffee shop. He's a pastry chef and he baked the delicious strudels. I meant to save it for later, but ate it and bought two more! He was so professional in his demeanor, warm and engaging! He made us feel so welcomed there.  Breakfast buffet also exceeded my expectations. I will stay here next time I'm in Port Hardy. A wonderful experience!

Kwa'Lilas Hotel

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Available rooms

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