Name: HNA Grand Hotel Shijingshan Beijing
Address: 11 Tiyuchang South Road Shijingshan District,Tiyuchang South Road, Beijing, Beijing, Beijing, 100043, China
Rating: 7

24-hour reception

Elevator/lift

Garden

General

Room service

Safe (in room)

Rooms

Telephone

Services and amenities

Restaurant

Meals

Parking

Business center

Conference Hall

Business

Sauna

Beauty and wellness

Playroom

Kids

Location

At the hotel

Gucheng

Pingguoyuan

Jin'anqiao

Shijingshan

Summer Palace

Beihai Park

Houhai - Back Lakes

Tiananmen Square

Forbidden City

Jingshan Park

Temple of Heaven

Lama Temple

Beijing Nanyuan Airport

Chaoyang Theater

798 Space

Beijing Capital International Airport

Beijing Daxing International Airport

HNA Grand Hotel Shijingshan Beijing

Beijing

We spent 3 nights here and they didn't provide bottled water, claimed that we can boil the water and drink it.
First night we did it and gotcha! The water is very terrible, we cannot drink it. It was very dirty.
We checked with the friend next door and they also face the same case.
Second and third night no more try. It is better to buy outside.
How come they don't provide bottled water but the water quality is that bad?

Poor watef quality

The worst ever - really.

1. Outside of Beijing, with nothing around it, so good luck getting water or food.
2. The Lobby smells of mold and urine. 
3. There is no pool or gym - the pool, spa, and gym, which are outdated and poorly maintained, are owned and managed by a separate business that shares the building with the hotel. It costs $20.00 USD to use it a day. Creepy gangsters (security?) follow you when you come in, harrass you, and, if you are White, parrot your English like children. It's bizarre. 
4. The front desk staff don't speak any English - at all. They don't help you or talk to you. 
5. The front desk doesn't have a safe - they ask for your passport and then put it on the floor, against the wall. 
6. The hotel is just old, dirty, and smelly. They don't clean it or keep it up. Hallways  - elevators - everything. 
7. The doors to the rooms don't work. You get locked out and the key fails.
8. The rooms are really dirty! Not even vaccumed.
9. The mini fridge is empy - moldy - and warm! I had two rooms - it was the same in both. 
10.  Wall paper is coming off the walls. The beds are worn. The chairs are worn. Everything is so old and worn out.
11. The shower leaks badly. The bathroom was actually flooded. 
12. The bathroom wasn't cleaned in either room. Hair, bugs, dirt, urine - I had to clean it myself. 
13. There are no door signs, so I told the front desk to not clean my room - they did anyway.
14. Which was a joke! I left dirty plates, cups, and old food in there-  the cleaning service only did two things - made the beds and took out the trash. I had to take the dishes down myself.
15. The T.V. doesn't get half the channels the list advertises. 
16. Breakfast is terrible. Just - really bad. A lot of pre-packaged Chinese food, like wontons and fried chicken fingers in sweet and sour sauce. Bad coffee. Only good thing was the egg service -but they don't do it unless you bother them about it. And then, they only use the cheapest ingredients - the eggs had a noticable flavor that was really unappealing, compared to the food I eat in Korea or America. And they don't cook the eggs - they deep fry them. Really strange. 
17. The safes in the rooms don't work - the batteries are used up. I asked for new batteries - they didn't know where they came from. I said "from your safe." They didn't understand - it's obviously been a long time since anyone tried to use the safe. So good luck keeping your valuables secured in this hotel.

All-in-all the worst ever. Don't go there - It's Beijing! There are so many other choices.

A nightmare

I came on a trip and stayed at this hotel for a few days on the suggestion of the Travel Agency. The room has free internet, but only on the local network, and you have to take the password from the registrar. Free WIFI is only in the reception. The location of the hotel is no worse: it is too far from the main areas of the city, so to get to the Forbidden City by train takes 45 minutes to an hour. And it takes 10 minutes to walk from the metro station to the hotel. Behind the hotel there is a shopping center, and it's also a 10 minute walk. The hotel serves a typical Chinese breakfast. It's better not to stay there. The hotel has a SPA branch, for which you have to pay for protectors. But it's large and spacious. But Duca, and it's not considered a standard 5-star, but it's considered a 3-star hotel.

Hotel is acceptable, but not Grand.

On my package trip, I stayed there for a few nights - through the travel agency. The Internet access in the room is free, but only LAN, the password you need to get from the reception. Free WiFi is only available in the reception area. The location is terrible because the hotel is far from the actual city area - you need about 45 minutes to an hour by train when you return from the Forbidden City. The train station is about 10 minutes walk behind the hotel. There is also a shopping center about 10 minutes behind the hotel. The best time to do this is in China. At the fingertips. The hotel is definitely connected to a spa, which is for a normal size and the average of the rooms is not to exceed five.

Acceptable, but not a Grand Hotel

Went on a package tour and stayed there for a few evenings assigned by the Travel Agency. Internet in room is free but only LAN type, Password u have to get from the frontdesk. Free WIFI avialable in the Lobby only. Location is terrible as Hotel is far from the main city area - u need abt 45 mins to an hour on the train back from the Fobbiden City area. The Train station is abt 10 mins walk to the back of the hotel. There is a also a shopping centre behind the hotel also abt 10mins walk away. Breakfast is normal chinese style. Best to avoid. There is a SPA attached to the hotel which u have to pay to use. Rooms are big and spacious. Flooding during shower is a norm. Generally an average 3 -Star Hotel. Definitely not 5 -Star as what they advertised.

Acceptable Hotel but not "Grand"

The floor in my room was dirty and stained, the bathroom mattresses were broken, I wasn't even sure if the bedding and towels were clean, the floor in the breakfast room was lubricated and slippery, the service at the reception was not good, although this could be partly due to the language difficulties, certainly not the worst hotel, but certainly not the best.

Not a grand hotel

In general, the hotel was poorly managed. In my room, the floor was dirty and clogged. The bathroom furniture was nowhere to be found. And I doubted the cleanliness of the sheets and towels. The dining room floor was greasy and slippery. The service at the reception desk was bad, although perhaps partly due to language difficulties. Not the worst hotel, but certainly not the best.

Not a grand hotel.

Basically this hotel is lacking management. The floor in my room was dirty and stained. Bathroom fittings were damaged. I wasn't even convinced that the sheets and towels were clean. 
The floor in the breakfast area was greasy and slippery...
Service at reception was not good, although some of that could be due to language difficulties.
Certainly not the worst of hotels, but also certainly not the best.

I chose this hotel because of its location near the place where I had some business meetings. Although there are several hotels in the area, this was the only one that could be booked via Booking.com. I wouldn't consider it a tourist attraction since it is a bit far from the main historical attractions of the city. But in the immediate vicinity there are banks (where you can change currencies), a shopping center (the Royal International Square) with restaurants, a food court, an electronics store and supermarkets among others. Although there are about 15 or 10 minutes' walk to a station on Line 1 of the metro, and near bus stops. I was handed the room before the conventional check-in time, which allowed me to stay from the bars made to get to Beijing.

Yes for business in the area, no for city tourism.

I want to be kind about this hotel as there was no fault with the service or the overall look  however like lots of things in Beijing it is not well maintained or not built well in the first place. The door to the bathroom was rotten and did not shut, there were splashes of glue around the toilet, the bath tap was only half screwed to the wall, towels were ragged and thin, breakfast was not appealing and no Internet access was available during our stay. Hotel is located a long way from any attractions but may just be an Olympic leftover. It was a comfortable, large room though and you can do a lot worse so it is by no means a bad choice. Rooms too hot for a good nights sleep. No obvious dial for adjustment....just on or off. Good value for money though so as long as guests understand that china is not even close to western standards then an ok stay will be had.

HNA Grand Hotel Shijingshan Beijing

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