Name: Starway Hotel Shanghai Lujiazui
Address: 88 Weifang Road West Lujiazui Pudong,Weifang Road West, Shanghai, Shanghai, Shanghai, 200122, China
Rating: 7

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At the hotel

Nanpu Bridge

Longyang Road

Downtown Shanghai

Shanghai Science and Technology Museum

Jin Mao Tower

Yuyuan Bazaar

Yu Yuan Garden

Old Town God Temple Snack Street

Oriental Pearl Tower

Shanghai Natural Wild Insect Kingdom

Shanghai International Convention Centre

The Bund

Shanghai Natural History Museum

South Yunnan Road

Shanghai Museum of Pen and Ink

Nanjing Road Shopping District

Shanghai Museum

People's Square

Shanghai Art Museum

Taikang Road

Jing An Temple

Shanghai Botanical Garden

Shanghai Hongqiao International Airport

Airport Pudong

Shanghai Pudong International Airport

Starway Hotel Shanghai Lujiazui

Shanghai

Excellent hotel at very convenient location.
Reception well mannered and do speak English. 
Serves only chinese food
Several prime locations near by to hotel easy access to subway

Very friendly people in particularly receptionist.
House keeping is fantastic 


Jihotel

We booked ourselves at the Starway after reading it's reviews and primarily because it was great value for money to be so near the Bund, Shanghai's tourist hub and, sometimes trap. It's an oldish building hidden behind other buildings and quite a challenge to find. There is no bell service and you'll have to cart your luggage through the lobby of an office building through the new wing of the Starway and into the main hotel lobby. The rooms are basic and though clean, feel dirty. The toilets are aged and housekeeping has to work hard to create some semblance of cleanliness. They don't have a restaurant or room service but there is a decent choice of eating places in the area. It's walking distance to the Bund and a metro station and it's easy to get taxis in the area. It's got a kind of seedy vibe, with calling cards of escort services being shoved under your door every evening, but we saw families staying here. Not much to say really. You're not going to get a room with a view but you will get a decent bed to sleep in that will not burn a hole in your pocket. 

Back to basics

The room I got is rather small. I book for a room window window, but to my horror the window looks out to no where! The staffs at the front desk is quite helpful. They also help you to organize a tour to the city or nearby cities if you need.

Ok hotel, but not near the city

Good and friendly staffs. Good for value as facility is good and clean. There is Free internet with cable provided in the room and breakfast is included. It is not perfect but I find this hotel the best if you are a traveller with medium range budget.

Rooms without window are over utilized, a little run down and small. There is also a little smell. I requested to switch to a room with window and all was great.

Good value & comfortable. Went back again the second time!

We booked and paid an additional $8 per double room with window, since Despegar's offer was $74 for a windowless room, traveling with my son. Upon arrival in the room alone I had a wedding bed and the window was in the hallway (the reservation did not have the option to request and book with two beds), the room did not have a window!!, it was lavishly furnished, we claimed at the reception and we were given an additional campaign bed, (the credit card had already been loaded for the previous 05 days), so I had only the possibility of changing my hotel room at a loss of $360, which we were not willing to pay.

Staff, bad service.

We had planned six nights in this boutique hotel. The first impression of the lobby was that we needed to get used to it. Rooms to the street were unbearable because of the noise. Room size was fine, but sinks in the room with no storage space and a glass-separated shower and toilet. Cabinet area was about 40 cm. Towels more fat than frot tea. In the shower we were greeted by cockroaches. Breakfast buffet was unacceptable, you are accompanied by the cockroaches who felt comfortable in the room. The hotel's website is absolutely misleading. We immediately changed the hotel the next morning.

Never again

Yes, it's recent, beautiful on the site, etc... but in 2 years, it's a shame, it's suffered! The basic letters at the reception are missing or broken, the plumbing repairs in the middle ages, the paintings (certainly an interesting educational initiative) are reproaches of historical paintings made on paper by 10-year-olds, in short, the design standard is broken. As for the reception, it's Chinese: service and kindness are not to the same standards as the European or American ones, you have to know. You have to note that through an online intermediate, the offer of milk products: a nice breakfast bar, but not to be disturbed by the small breakfast: you have to understand the small breakfast must also arrive in the hotel halls, but not to be disturbed by the closing of the hotel rooms, but to be included in the front of the hotel room, but not to be confused with the rest of the hotel, which is a small hotel room, but not to be confused with a large hotel room, a small hotel room, a small kitchen, a restaurant, a

It's a shame he got old because he didn't meet Western standards.

The hotel looks very nice on the website, but it looks quite different, when you see it in reality - the different is quite stunning. 

We were in a room that had no window which gave quite a claustrophobic feeling. On the third morning (we had booked nine nights) a staff member came and told us we had to pay for one breakfast even though we were two people who had booked for rooms with breakfast. Breakfast was charged with 38 Y for the following days. Discussion with the hotel manager did not help. He said we had received a discount rate and there the breakfast was only included for one person.  

The housekeeping seemed only to make the bed whithout changing the sheets, nor did they vaccum clean or clean in the bath room (for 10 days!). 

The hotel seems to cooperate with taxi drivers which charge too much. The bell boys seem to be friends with them and want to you to take them. We first took another one and wanted the bell boy to help explain something to the taxi driver. Neither he or the people at the reception wanted to help. Instead they wanted us to take another taxi driver and highly discouraged us to take "ours". Nevertheless we took "our choice" and were happy with it. The taxi driver charged a very honest price. 
The next day we took a taxi that was recommended by the hotel and we were charged double (40 Y, and later we saw that on the receipt it was written 20Y...). 

The location is about a 20 minutes walk away from the subway station. It is in the business are so if the purpose of your trip is not business I recommend to live in another region.

Do not go there

My friend and I just came back from a trip to Beijing and Shanghai. We originally were booked for the Gaun Dong Hotel in Shanghai that someone we know in China suggested however, the services at that hotel were horrible so we decided to take our chances and look for another hotel to stay at for the remainder of our trip. We stumbled on The H Hotel on the web and were excited about the themed rooms that they offered. We ended up getting a cheap rate which was about $80 a night for the Hello Kitty themed room which we really got a kick out of. The Hotel staff was very helpful and attentive and our room was very cute, clean, and quiet. Overall we really enjoyed our stay and I would recommend the hotel to other young travelers who can appreciate the themed rooms and cool decor of the hotel. The only things that I would complain about is that room service never seemed to be working and that the hotel lobby and hallways smelled like cigarettes. I guess considering that everyone smokes in China it's to be expected but it would be nice if they could control who smokes outside of the rooms so as not to bother those who are non smokers. 

FYI there is a great spa on the corner where the hotel is located. One of the staff members literally walked us to the spa and came in to translate because we wanted to find out about the spa's services. It was an awesome way to relax after sightseeing.

Cute Hotel

We found this hotel of high quality and comparable to the basic Western business hotels. The only complaint is that there was a 5cm cockroach in the bathroom, which contrasted a bit with the bright white sheets and the theme of the hotel. The hotel shows signs of fatigue, including visible in the cleanliness of the bathroom and the condition of the furniture. No safe in the room.

Starway Hotel Shanghai Lujiazui

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