Hotel Isla del Encanto

For stays on or after January 1, 2021, citizens of Colombia and foreigners staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Foreigners on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a non-taxable guest.

Know Before You Go

• There is limited hot water on site.
• If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for foreign visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
• Guests must transfer via boat to the property. Guests must contact the property at least 24 hours before travel, using the contact information on the confirmation received after booking.
• This property offers transfers from the cruise terminal. Guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation.
• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December.
• A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December.
• Only registered guests are allowed in the guestrooms.
• No pets and no service animals are allowed at this property.

Mandatory Fees and Taxes

You'll be asked to pay the following charges at the property:

• The national sales tax (19%) is charged upon check-out to citizens of Colombia regardless of length of stay and to foreigners staying 60 consecutive days or more. Foreigners on a tourist visa are exempt from this tax. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

The charges below are included in your overall room price:

• New Year's Eve gala dinner fee
• Christmas Eve gala dinner fee

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.