Name: Lapland Northern Lights Hotel Ilveslinna
Address: Keskustie 10, Ranua, Ranua, Ranua, 97700, Finland
Rating: 6

Smoke-free property

Heating

Newspapers

Ticket assistance

Gift shop

Express check-in/check-out

Garden

Terrace

All Spaces Non-Smoking (public and private)

Reception desk

General

Non-smoking rooms

Soundproof rooms

Wardrobe/Closet

Mosquito net

Rooms

Breakfast

Packed Lunches

Meals

Free Wi-Fi

Internet

Airport transportation

Transfer

Russian

English

Languages Spoken

Tour assistance

Tourist services

Barbecue grill(s)

Billiards

Karaoke

Hiking

Picnic area

Fishing

Barbeque

Ping-Pong

Recreation

Free parking

Parking

Private beach

Next to the beach

Pool and beach

Event facilities

Business

Darts

Sports

Sauna

Beauty and wellness

Ski storage

Skiing

Winter sports

Pets allowed

Pets

Location

At the hotel

Lapland Northern Lights Hotel Ilveslinna

Ranua

This place has similar rates than a superior room in an established Nordic hotel chain. You'd think that the price would be reflected in quality, but no. The rooms do not have air conditioning, so it is scorching hot. Ventilation through the window is not possible as there are no mosquito nets installed - a crucial thing in Lapland. The minibar fridges have been taken out of use, but left in the rooms anyway for some weird reason.

Service? Can be best described by the receptionist/waiter bringing in a dish, walking directly past the utensils and then pointing back to them and telling the customer to fetch them yourself. Two hours later, you have the opportunity to sit down next to your food remains as nobody bothered to collect them away. Several tables were loaded with leftovers from hours back. Yuck.

This place is at best a low-end motel, but priced as it would be a fancier hotel.

Low-end motel priced as a premium hotel.

Our visit experience was a bit strange. Sunday morning at breakfast boiled and scrambled eggs, bacon, sausages, rice pies and porridge was served along with bread, cheese, ham, tomato, cucumber and salad and so on was served. Monday morning we were only customers and breakfast included toast but no toaster, other bred was not fresh so it would have needed toasting as well. Coffee maker was ready to put on but coffee wasn’t done. Ham, cheese, tomato and cucumber was wrapped in plastic in a fridge, no warm dishes was served. Quality difference between breakfasts was astonishing. 

Room was all right in it’s price range.


Confusing breakfast 

Be careful this is not hotel 5* this hotel 3* with one reception with ILVESLINNA hotel. They do wooden fence 5 meter from road and build 1 Igloo. What you see - only wooden fence! No lunch! No dinner! We pay 500€/per night for live in bed place! In igloo glass broken, on the ceiling a web! Mini bar on the photo, fridge on photo. I want go from here immediately! 

TERRIBLE 

The hotel is not that cheap, but the service they offer is really ''cheap cheap cheap'' stile.
Rooms and infrastructure are way below standard for a 3*  hotel, the service is a real deception. It would seem that staff think ''you got a room, didn't you? be happy with it and don't expect much else''. They don't even clean the rooms and fix the beds between the 1st and the 2nd night! Staff hardly understand and speak EN.
Do you remember the legendary efficency of Northern Europe countries? A legend,  indeed!

Really "low cost" service

Marketed as overlooking a lake it sort of does but there is a drive way and trees first and only on one side and not visible from the igloo.  The other is a hotel and road. Street lights shine into the room right at eye level when in bed. You can see completely inside from the road. Also if you do go take your own pillow. On the plus side it had its own sauna.

Don’t stay here.

We booked in this hotel to be close to the Ranua and Rovaniemi Zoo. The rooms are spacious, quiet, very clean. The hotel is quiet between the trees on one side and a small street on the other. I highly recommend it.

A quiet hotel

My husband and I traveled to Finland from Australia for the Christmas and New Years, and as it was our first wedding anniversary, wanted to treat us for an expectedly luxurious igloo hotel.

We paid quite a bit for the night (around AU$630), and expected it to be worth it. 
The igloo itself was quite nice and had well-thought out details. Sauna and bathroom were both really nice and modern. We had a fireplace in the igloo, which we put fire in, very cosy! 

The bed was made with 3 very low quality pillows and there weren't any extra ones. As it was Sunday when we checked in, there was no staff to call in for assistance. In fact there was absolutely no one around when we arrived on Sunday afternoon just after 5pm. We were given the instructions to get inside, which worked, after being curious enough to go through some random buildings and trying different doors.

There was a note on the room's table noting that the hotel restaurant would be closed on Sunday, and the breakfast would be served in the hotel's meeting room. Our breakfast would be on Monday, so we didn't suspect this meaning that ours would be in the meeting room. We were wrong: on Monday morning the hotel receptionist informed us the breakfast would indeed, be served in the meeting room. Disappointed is the word that described the breakfast: it was DIY-type of set-up: everything was placed in a fridge (cheese, ham, tomato and cucumber slices, yogurt in a bowl, orange juice and milk), coffee machine had to be filled by us, with instructions only in Finnish, on a hand-written scribbled post-it note. For a place that is mostly booked by tourists, I find this very disturbing, as there were no signs in any foreign language, and to operate the coffee machine, you would definitely need to know the language. For $650/night price tag, I was expecting a proper breakfast, which this was not.

We noticed the igloo's glass ceiling's two windows were cracked. My husband woke me up around 4:30am for the leaking window right about above our heads. (as a side note: after browsing on Tripadvisor's review page, there had been comments about the cracked windows as far back as April 2018, and it still hadn't been fixed.)

In the igloo, there was a capsule coffee machine, and exactly two capsules for us to enjoy. Well, to our surprise, the second one was just milk (supposedly a cappuccino).

Another disappointment was the minibar fridge that didn't work even after plugging it in, and there weren't any switches to turn on. Luckily it was a cold night and snow around, so we could cool off our champagne in the snow outside.

I wrote a letter to the hotel the day after our check-out, about the issues we faced during our stay, but after a week since we checked out, we haven't heard a single word from them. Definitely not worth the hefty price tag! Do not recommend, and would not stay again.

Jaana & Johan K

Definitely not worth the $$$$

Hotelli ei vastaa nettisivujen kuvausta. Huoneessa ei ollut ilmastointia ja kylpyhuone oli remontoimaton. Huoneessa oli tunkkainen haju ja puutteellinen ilmanvaihto. Jäänyt ajastaan jälkeen. Harkitsimme aiemmin myös iglua, jota emme onneksi varanneet (sijaitsi hotellin parkkipaikalla ilman minkäänlaista omaa rauhaa). Huoneen äänieristys oli puutteellinen (baarin melu kantautui huoneeseen). Kannattaa ajaa Rovaniemelle hotelliin.

Hotel wasn’t as described. There wasn’t any air conditioning in the room and the bathroom was in poor condition. The room smelled stuffy and didn`t have proper ventilation. Hotel seemed outdated. Don’t make the mistake of reserving the igloo (it’s situated in a parking lot with very limited privacy). The soundproofing of the room was insufficient.

Ylihintainen, ei vastaa kuvausta/Overpriced, wasn’t as described

We spent this Christmas with our two children in this island, and it seemed like a nice experience. It is a very special room, made of wood and glass. Although you can see the village lights, you have privacy because no one can see you. The best: the private sauna inside the room and the cozy fireplace. The heating is very powerful and it is very pleasant inside. It would be advisable that it be more marked, because it is inside the hotel Ilveslinna and it is not advertised. It is an hour from Rovaniemi by a road in very good condition, and very close to the zoo of Ranua, which is very advisable.

A beautiful island.

Hello everyone, I read from many announcements that I regret staying at the Lapland Igloo. I must say that first of all it is not a hotel, it is a facility near a local, perhaps the one I of the whole Ranua, where a family owner of the same local decided to make this facility near the lake of Ranua. Talking about the facility I say that the owners not only but also the staff responsible is not very organized. We did not find anyone on our arrival we had to call them and after half an hour they arrived near the police command of the place of our meeting. The facility is good but the place is much below our expectations. I was expecting a much more decentralized place that I know in the forest and with Ranua.

Lapland Northern Lights Hotel Ilveslinna

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