Name: Kawayu Kanko Hotel
Address: 1-2-30 Kawayuonsen, Teshikaga, Teshikaga, Teshikaga, 088-3465, Japan
Rating: 8

Shopping on site

Air conditioning

24-hour reception

Elevator/lift

Smoking areas

Heating

Security guard

General

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Family room

Shower/Bathtub

Bathtub

Shower

Linens

Toiletries

Rooms

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Wheelchair Accessible

Accessibility

Laundry

Safe-deposit box

Luggage storage

Wake-up service

Telephone

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Breakfast

Restaurant

Meals

Free Wi-Fi

Internet

Transfer services

Transfer

Offsite parking reservations required

Parking nearby

Parking

Beach/pool towels

Pool and beach

Fax and copy machine

Meeting and presentation facilities

Business

Doctor

Massage

Sauna

First Aid Kit

Beauty and wellness

Family/Kid Friendly

Kids

Pets Not Allowed

Pets

Temperature control for staff

Personal protection equipment for staff

Extra decontamination measures

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At the hotel

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Memanbetsu Airport

Nakashibetsu Airport

Kawayu Kanko Hotel

Teshikaga

You should go here with very low expectations. The hotel, like the town itself, is pretty run down. However, you will never come across a nicer staff. I would like to give a particular thank you to Takayuki Sato who helped me via email to arrange some sightseeing plans in the area. He also drove me to the train station! There was a young woman who was also very kind and helpful. I think her name was Yuka and apologize if I am mistaken. She was great. 

Amazing staff

I spent 2 nights here, after birdwatching in the area , fantastic red crowned cranes and whopper swans, we arrived at the hotel. The room was perfectly adequate,  toilet and shower.  It is typical Japanese,  tatami mats you must take off your shoes, the staff will lay your futon mattress out and bedding.  I actually slept on 3 futons the floor can be very hard.  It may be minus 15 outside but inside it was lovely and warm. I enjoyed the onsen , it is open to the public. Laying in the hot water in the steamy onsen room was very relaxing and refreshing. In the room you get a traditional Japanese garment to wear,  I wore it to the onsen and to dinner. The food here is fantastic,  if you are new to Japanese food you are in for a treat. I enjoyed my stay here , but the highlight was the onsen.

Onsen bath sublime

The rooms are dirty with old and degraded furniture. Bathroom with failing faucet (under the shower either cold or burning, temperature impossible to adjust) We stayed 2 nights but housekeeping was not done. Japanese and continental buffet lunch. Wifi correct. Futon bed on tatamis, no air conditioning. Staff speaking poor English but very friendly. Onsen with water suffering (especially the city) is the only positive point of the hotel, it is possible to go without having a room by paying around 800 yen. If you want onsen take a room in another hotel and come and pay the entrance fee. Seeing that we have paid for this hotel is just indignant of Japan.

Very poor quality, price to avoid.

This is a simple, clean and comfortable hotel. My group of 4 stayed in a Japanese room and was of a reasonable size. After placing the 4 mattresses it was left with just a little space to walk around.

This hotel has a public bath with water from the local underground sulphur water.

Simple local hotel

This is a sulfur hot spring hotel, makes the skin smooth.  
The room is big, with beds, thank god!  Cannot get up from tatami at night to go to bathroom.
Only lobby has wi-fi, very inconvenient, super slow too.

Good sulfur hot spring, big room with beds.  Slow wi fi lobby only

If you drive to Kawayu, do be watchful as you may miss the turning into the driveway that lead into the parking area of the hotel. We did and had to drive a few rounds before we found it. The interior of the hotel though looks a bit new but tacky and dim. However, the staff with their limited English were as helpful as possible. The Japanese-styled room we stayed in was slightly larger than usual, clean and comfortable. The room came with 2 meals, breakfast and dinner. Though the breakfast was the usual Japanese fare, the dinner was good - it's kaiseki dinner! Of course, there was the onsen, afterall the hotel is located in Kawayu onsen area. Location wise, it's pretty convenient to access other nearby attractions such as Lake Akan and Lake Mashu. 
Overall, it's a comfortable ad comfortable stay. 

Hotel more for locals

This is a traditional Japanese hotel served with meals. Dinner is tasty and superb! Breakfast is served as buffet. It is not newly opened hotel but everything is tidy and in good order. We don't speak Japanese but it's not a problem. Staff there is nice and helpful. We visited Hokkaido in winter and this is recommended. 

Relax with hot spring 

Sorry but this hotel really did not meet my expectations.

The room was old and the hotel refused to turn on the air conditioning even though it was really hot and humid. I'm guessing at least 32 degrees Celsius and very high humidity. They did provide us with a fan which helped a little bit. To be fair to the hotel, we did check another hotel nearby who also said they are not using the air conditioning. Apparently they only turn on the air conditioning from 1st July onwards. 

At night, insects found their way into our room and also left stains on our futons (what? don't ask my how or why because I don't know). There were quite a lot of them and I guess they were attracted to the light. We did have a fly net over the windows but I guess it didn't work! I should mention that I did stay at two other Ryokans in Hokkaido during my trip, both of which provided air conditioning despite having cooler weather conditions and both did not have any insects in the rooms.  

The onsen was not well maintained and had green mold on the taps and the walls. It was quite gross. I found myself wondering whether I should turn around and just go back to my room. Like I mentioned above I had stayed at two other Ryokans, and those onsens were VERY clean and well maintained. I was very disappointed. 

In summary, I do not recommend this hotel. To be fair I don’t really recommend going to Kawayu either, as I found the town to be old and tired. I went in summer, so perhaps things are different in winter, spring or autumn.

Kawayu Kanko Hotel

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