Name: Verdun Suites Hotel
Address: Verdun Rachid Karami Street, Beirut, Beirut, Beirut, Lebanon
Rating: 4

Air conditioning

24-hour reception

Elevator/lift

Currency exchange

Heating

General

Ironing

Laundry

Safe-deposit box

Concierge services

Dry-cleaning

Services and amenities

Restaurant

Meals

Internet access

Internet

Airport transportation

Car rental

Transfer

English

French

Multi-language staff

Arabic

Languages Spoken

Tour assistance

Tourist services

Free parking

Garage

Parking

Fax and copy machine

Business

Pets Not Allowed

Pets

Location

At the hotel

Verdun Suites Hotel

Beirut

Terrible rude unprofessional staff and the rooms smell like smoke and food is terrible  i will never go again !!!! They enter the room without permission and the receptionist sokna is extremely rude!! They need training on guest hospitality 

Never again

Rude staff, they woke us up at 11:00 PM asking us to make an advanced payment in the middle of our stay and we only stayed for 4 nights.
Poor WiFi connection, water leakages in the bathroom.
Awful smell in the bathrooms 


From when I arrived till when I left I was not treated well by staff. I was told they had not received my booking through Booking.com and was asked to 'whatsapp' pictures of the confirmation emails from Booking.com to staff at reception even though I was showing them the emails on phone directly! They then agreed to give me a room, which did not have facilities listed on booking (e.g. kitchenette) but which I still paid for. The bathroom had a hole in ceiling with leaking liquid... just disgusting. Reception would not hand me back my passport and said they had to keep a form of ID till I left (most places take a copy and return following verification of details). On the day before my checkout I walked past reception and reached my room, only to find out I had been locked out. Returned to reception who explained they needed payment. They had just watched me go by all the way to the 7th floor when they could have just informed me they required upfront payment... They locked me out like a thief! Especially when I had already entered card details when the booking was made and provided ID to reception. Customer service was appalling throughout the stay. I asked reception for a taxi and was told to go find one outside!! The day after check in I returned to my room at 7pm and my room had still not been done, had to request the bare minimum (towels). The Lebanese government is trying to encourage foreign tourist to visit Lebanon, but if this is how they are to be treated, in a so called 4 star hotel... SAVE YOUR MONEY AND GO ELSEWHERE!

AWFUL IN EVERY WAY

Stayed for 2 nights. The first night was terrible for some ungodly neighbors in the room above singing, drumming and dancing past 2 am. Called the apologetic front desk man more than once and he repeatedly assured me that he spoke with the drunk idiots upstairs and that they would to be quite. The next evening I demanded a new room after learning that the hooligans were still there. I was moved to a nicer "standard" room on the 7th floor. Why would they give out the less nice rooms first?? All in all, and aside from the idiots, rooms so so, some in need of re-do. 4 star, but not by much.

So so, idiot neighbors

Not expensive and in the center of beirut. Good Place and good service for front desk. Can you stay in comfort... Thanksss...can you find everything around that Hotel'. Only the minibar is empty...if the minibar can you find water if be right:)

Verdun Suites Hotel

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Paid on the spot

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