Name: Panorama Country Resort Langkawi
Address: Taman Rekreasi Lubuk Semilang, Langkawi, Langkawi, Langkawi, 07000, Malaysia
Rating: 5

Smoking areas

Smoke-free property

Security guard

Garden

No elevators

Reception desk

General

Family room

Rooms

Accessibility features

Wheelchair Accessible

Accessibility

Laundry

Luggage storage

Services and amenities

Kitchen

Meals

Free Wi-Fi

Internet

English

Languages Spoken

Tour assistance

Tourist services

Barbecue grill(s)

Barbeque

Recreation

Free parking

Parking nearby

Parking

Indoor Pool

Outdoor pool

Pool and beach

Children swimming pool

Kids

Pets Not Allowed

Pets

Temperature control for staff

Personal protection equipment for staff

Extra decontamination measures

Temperature control for guests

Personal protection equipment for guests

Additional measures against COVID-19

Health and Safety Measures

Location

At the resort

Langkawi International Airport

Panorama Country Resort Langkawi

Langkawi

Im malaysian, and i found this hotel not as bad as others review. Clean room, front desk soo friendly. Even this place looks old, pools not maintained.
Might be previous staff looking for hotel which offered them high salary than here. If you guys, dato'², tan sri,  got plenty money, This the right place for you to invest. Surrounding is good, big pools, far away from city. Please support this hotel and give them hope to breathing again. Love this place, but not for family vacation.

Anyone willing to buy and remaking this hotel awesome?

We paid for 3 nights at this place and didn't stay for even an hour.  Trust the other reviews, which we failed to read at our own cost.   Isolated area, neglected hotel with a filthy pool.  There appeared to be people living in the reception area.

Avoid at all costs

We have been lied to, and have been stolen on both of our iPhones! 
  
So we got to the resort and we had been paying in advanced. But we still had to pay a hidden fee when we got there. It started with that “the manager”, a young Malaysian guy around 25-30 y/o, sent me and my man to a room with no interiors and filled with filth with no WIFI even though we asked for it specifically. They have literally speaking only WI-FI in the 4 rooms above the main entrance where 2 of the room is occupied by the workers. We finally got to a new room without any safety box nor any type of security after many “no we don´t have any rooms left with wi-fi”. Horrible! 

We noticed already the first day that they had filthy hallways, empty areas where they could have interiors to make it look like a real resort. No bar, no restaurant, no one hanging around at this huge emerald green pool and in the whole perspective the resort just felt like it had been “given up on”. 

The second day we went out for 2 hours. When we got back the door was locked as it should have been like we left it and the beds were made and the room were cleaned. BUT OUR PHONES WASN´T THERE ?! And there were NO signs of a break-in and they took nothing else but the phones? 

From that day we had been in contact with the police who told us about this resort. It wasn´t the first time things had been stolen from guests and from the resort itself, the police officer even told us that they had been times where drug addicts stayed over-night in the property and that this resort has been changing owners already 4 times this year. This, the manager knew about! We couldn´t believe what we just had been told. That night my man went down at 5 in the morning since we couldn’t sleep because of what had happened to us. THERE HE SEE THREE MEN SLEEPING IN THE SMALL SOFA IN THE MAIN ENTRENCE! With no security nor cameras around. 

When we the third day still tried to find our phones, my man finally got in touch with the  owner of the place who were many miles away. Where the owner asks my man “what kind of person are you?” after he told that the phones had been taken by her staff. And there we stand with a filed police report and logic evidence that one or all of the four housekeepers are the thieves, with the confirmation from “the manager” that they were the ONLY ones with acess to the room during these 2 hours. 

All me and my partner could do now as a sollution to this is that we can only say. Stay away! We should have done that too.

Warning, I recommend not to stay here!

Staff was extremely friendly and was always ready to offer local tips to whenever I asked. Compound was very beautiful too, even though some parts are quite old, giving a run-down feel, which isn’t necessarily bad. However, the pool filtration system was not functional, so swimming is not advised. Also, room service was not given on the first day so the rubbish was not cleared and towels and soap were not changed, but I believe it was a genuine mistake on their part, and the friendly staff offered these items upon request. Bed linen was obviously not washed thoroughly as there were black spots and marks on the white sheets, but it did not smell. For a mid-budget tourist, this is definitely a good place to stay at comfortably, as it has the bare minimums of a hotel. TV was not working too, but we were on holiday so it wasn't a major issue. However, the biggest issue is with the location. As it is amongst the villages and forest, it was difficult to book GrabCar services, and booking taxis through the counter was usually twice the price of a GrabCar, so you have to be really patient or lucky to book one. Other than that, it was a great stay here.

Enjoyable stay, besides the location

DO NOT STAY HERE!!! THIEFS AND SCAMMERS! After the first day we got our iphones stolen, and they entered with key and locked the door afterwads. The property have several police reports about fraud and theft, from both staff and "outsiders" According to the police, drug addicts wander in at night sleeping in their facilities. The owner knows this and does nothing. No security and the police nor the hotel takes any responsibility!  They will ask you to pay in advance and will refuse to refund!!! They also add hidden cost upon check in! 
STAY AWAY FROM THIS HELLHOLE!!!!

Thiefs and scammers!

We stayed here for a month and we are both seasoned travellers not backpackers, the hotel needs some general maintenance but we found the staff very helpful. The owner is a lady and she is a very gracious, generous and kind person who was incredibly helpful during our stay. 
We didn't find any rude staff so I find the comments in some of the reviews here offensive, there are a lot of foreign staff here just like all the hotels in Langkawi. Some of them are working for their lodgings and as such don't seem to do very much, but are more than happy to help where they can. 
The hotel does not advertise food and you will have to go out to eat, not a huge problem with the amount of restaurants in Langkawi. The rooms are clean and spacious but the beds are comfortable and the view of the garden is beautiful. It's a quiet spot away from the noise of the beaches and we loved it so much we are going again for another month in December. The wifi is in the reception and no reception in the rooms but we didn't care after all we were on holiday!!
Thank you for our lovely stay Ruth and Angelo x

The hotel that time forgot

Old nasty hotel, no internet at the room, towels was dirty.no plugs to charge the phone next to the beds , just can’t describe everything I saw, middle of no where . Every event far from this hotel and Uber in the morning refuse to come he said too far so we missed the boat to hopping island 

Panorama Country Resort Langkawi

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