Name: House of Amstel
Address: Amstel 16, Amsterdam, Amsterdam, Amsterdam, 1017 AA, Netherlands
Rating: 7

Smoke-free property

Heating

No elevators

General

Non-smoking rooms

Family room

Rooms

Luggage storage

Services and amenities

Free Wi-Fi

Internet

English

Languages Spoken

Family/Kid Friendly

Kids

Location

At the hotel

Rokin

Waterlooplein

Nieuwmarkt

Amsterdam City Centre

Munt Tower

Flower Market

Stopera

Dam Square

Royal Palace

New Church

Oude Kerk

Beurs van Berlage

Hortus Botanicus

Homomonument

Rijksmuseum

Heineken Experience

Anne Frank House

Van Gogh Museum

Central station

NEMO Science Museum

Stedelijk Museum

Artis Zoo

Vondelpark

Amsterdam Airport Schiphol

Viewpoint Groot Hoogwaak

Offem

Museum Engelandvaarders

Beach Noordwijk aan Zee

Rotterdam The Hague Airport

Arboretum Trompenburg

Stadhuis

Beurs World Trade Center

De Doelen

Rotterdam City Theatre

Maritime Museum

Railz Miniworld

Blijdorp Zoo

Witte de Withstraat

Sonneveld House

Boijmans Van Beuningen Museum

Erasmus Bridge

Netherlands Architecture Institute

Kunsthal Rotterdam

Wereldmuseum Rotterdam

Nederlands Fotomuseum

Euromast

House of Amstel

Amsterdam

The owners pictures were likely taken years ago, on the day they finished the suites. Other than the bathroom, the overall feel of) this place is shabby from the moment you approach the front door. 

We stayed for 3 nights. For two of those we had to climb over full laundry bags at the bottom of the very tight, very steep stairs. Then reaching the top, which has a landing of about 2 square feet, there was a vacumm cleaner stored there every day. The condition of the place is run down and in need of maintenance. The coffee machine worked sometimes and the AC stopped working on our last day. But by far the worst part of this place is the noise from the bar below and the busy street below. There are people yelling, screaming, singing, talking loudly ALL HOURS of the night. The windows don't seal properly so it sounds like the windows are open (lack of maintenance). There were 2 safes in the room. The one bolted down didn't work. On top of it was another one, but it too didn't work. When we texted about this we were told that only the unbolted one should be used and then only with a key. This demonstrates that while they know about problems they don't fix them. When the coffee machine didn't work, rather than address the problem, they suggested we weren't using it properly (we have 2 of them!). 

The stairs will be a challenge for the elderly and unfit. Overall, avoid this place. 

Noisy and run down

We had the room with a sauna and a private roof terrace. The location was perfect and the views were superb. I recommend this place for any couples that are looking for a weekend break.

The bathroom looks new and is very elegant and the open feel to the apartment is perfect.

Amazing for couples!

Centrally-located for easy strolling to all the major attractions, Amstel House promised much.  However, in a few small ways it failed to deliver.  Check-in was tricky, there was a phone number on the door to call upon arrival - but that didnt work.  Perplexed we waited and tried again and then called a different number from our booking details.  That worked.  We were asked to call the number on the door...  After a while a cleaner was heard behind the door so we tapped and he kindly let us in after first calling a number for approval.  The room was large and airy and at first glance quite stylish.  But the smell of the bathroom drains was grim - like the water in the traps was missing so the smells from the sewers came back up.  We fixed this by running all taps and shower for 5-10 minutes.  A fix that had to be repeated every time we returned to our room.  Bits of trim were falling off in the kitchenette, i cut my finger on one bit of sharp metal, and one of the windows was broken with an old sign telling us not to touch it.  It must have been broken for some considerable time.  The smoke alarm was missing and the fixing plate very discoloured.  We mentioned all of this when the lady arrived the next day to formally check us in.  She apologised and said a new smoke alarm was on order... We doubted her as ther are available from any hardware store or online retailer.  The overall feel was one of neglect.  Not good.  The positives were also a mixed bag.  The view from our first floor winodws was superb.  We could lie on the bed and look out across the canals and enjoy some passing life.  At night however it all got a bit noisy and stayed so until 3-4am.  My wife emailed the person who she had dealt with for the booking to share our feedback and she received no response.  I always think the litmus test for any review is "Would we return?" -- sadly the answer is 'No'.  We did however LOVE Amsterdam.  Such a pretty and walkable city.

Nice Room, Needs Repairs, Stinky Drains, Check-in Tricky, Great Views Out

No reception and difficult to reach the managers. SMS with late response... Small kitchen without any cover, no plates. No microwave, so what's the use of this kitchen? Very small room for 3 people, ridiculous drawer for 3. Do not come with large suitcases because it is impossible to store them. View of the river but also on a wide road ahead with heavy traffic (which is not shown in the photos) Very poorly insulated windows so you hear very noisy room. You distinctly hear the conversations of pedestrians in the street. Common places to cool off, rather dirty.

Too expensive for the level of the institution.

stayed her for 5 days and the hotel is amazing, very helpful staff and lovely rooms.  Central location, rooms clean, would highly reccomend anyone staying there.  We travelled in August and and booked through booking.com who advertised the room as we found it

outstanding

Stayed in the top floor apartment with roof garden amazing views Gawjus apartment, lots of stairs but it is Amsterdam! Great location nice cafe on the corner.. easy meet & great / check in /checkout !

Best place I’ve stayed in the Dam

First time ever staying at these apartments we arrived really early but we were greeted with a lovely lady who took our bags for us until our room was ready , very clean cute apartment local & about 10 min walk to Dam Square. Loved everything about this place had loads of little bars & Resturant’s around within walking distance, will definitely be back here so lovely . 

Fab fab fab 

We arrived a lot late then expected, however this wasn’t a problem for the hosts. We were pleasantly surprised with the greeting in the room, beer, wine, chocolate etc. 
Facilities were great, Great coffee machine for the mornings, fresh towels and beds made daily, hairdryer and shampoo provided as welcome as the chocolate, sweets and drinks treats. perfect for a weekend away with friends.
Location - 10 min walk from the red light, central and Leidseplein square. 
We would definitely stay again.

Great place to stay A*****

Me and my friend had the roof terrace appartment and it was truly stunning, better than the pictures. I felt so at home, the staff were very welcoming and friendly. I can’t fault anything! Definitely would stay here again!!

Loved every second

Stayed with 3 girl friends for 3 nights. Hannah came to greet us and let us in and was really helpful and made us feel comfortable. We had a issue with our heating and it was sorted out straight away. The apartment is a really good size with a big shower room. Would be good if there was a full length mirror somewhere. Snacks and a little bottle of wine was provided which was a nice touch. We had fresh sheets and towels everyday. We would definitely recommend and come back!

House of Amstel

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