Name: Gardenview Hotel
Address: 9 Valdez Street cor. San Angelo Street, Angeles, Angeles, Angeles, 2009, Philippines
Rating: 6

24-hour reception

Smoking areas

Smoke-free property

Ticket assistance

Express check-in/check-out

General

Non-smoking rooms

Room service

Rooms

Ironing

Laundry

Safe-deposit box

Dry-cleaning

Luggage storage

Services and amenities

Breakfast

Breakfast in the room

Restaurant

Snack bar

Meals

Free Wi-Fi

Internet access

Internet

Airport transportation

Car rental

Transfer services

Transfer

Tour assistance

Tourist services

Offsite parking reservations required

Parking

Fax and copy machine

Business

Pets Not Allowed

Pets

Personal protection equipment for staff

Extra decontamination measures

Additional measures against COVID-19

Health and Safety Measures

Location

At the hotel

Diosdado Macapagal International (Clark International)

Subic Bay International Airport

Gardenview Hotel

Angeles

So the biggest problem with this hotel is that its on ground level and right next to the streets, Jeepneys & Bikes with fart cans will ruin your sleep, Doors use lock and key and there's no illumination at night in the common areas or front of the doors so good luck with that, bed was stiff not to my liking, window aircon instead of split = noise, this is a pretty new hotel so its fresh.

Its alright if you look around you'll find better hotels

even you booking the room from agoda or hotels.com . they also sell the room to another people and tell you they didnt get the confirm mail . when i talk to agoda . agoda said they already get the mail and comfirm . bt they just sell the room to another people and talk to agoda they already full booikng . so bad they didnt care anything . even you already booking . they just sell to who can pay higher price . 
真的有夠爛,我從agoda訂房也收到確認信函，可是到現場他們卻說沒收到信然後沒房間可以給，打給agoda, agoda說他們有收到確認。然後詢問酒店..酒店說已經滿了沒辦法說他們忘了留房間.超級爛

so terrible hotel

It’s a quiet place with cute pool and lobby. Clean but tiny room, we were 4 so the room got a little bit crowded for us. I think the room I booked was different from the one they gave us.
Breakfast was wonderful served across their partner hotel.

Small Room

We booked for a QUEEN ROOM. Gave us a DOUBLE STANDARD ROOM instead without us knowing.  
Story. I booked paid online. So when we checked in the receptionist in around 8pm. She told me that my booking has yet to reflect on their system.  So I showed her my online receipt she wrote down the booking id. At the lobby there was this 3 korean guys deciding if they will get the room they checked out.  Then the girl told me they might "upgrade" us. Then she asked us to wait & sit.  I told my wife that they might upgrade us, might be the room we booked is not available? So the receptionist asked for ID & 1k deposit then she gave us the key.  We got our bags & stuff from our car (street parking only) so when we entered our room? So freaking SUPRISED IT WAS SO SMALL!!  So I got my phone went to the booking site check what room I booked? So I thought i booked a wrong room. No table & chair. Bed is not a QUEEN.  room is so SMALL. Checked the CR.. So it seems I did booked the QUEEN ROOM. I asked my wife to check it again gave my phone. She told me the room is totally different. I am to tired & hungry to get angry. So I went back to the lobby & spoke with the receptionist, she told & insisted that is the room I booked.  So i showed her what I booked.  She just remained silent (seems out of words) & starting to sweat.  I was not shouting.  I still tried to be nice.  Told her even the bed is not queen size. She insisted its a queen. Told her we are used to all size of beds.  If I have not noticed and complained they will get away with it.offered a replacement room at the other hotel.  Room location is just next and very near abc hotel you can hear the party sounds that is so loud so we declined the offer and we are so tired from travel and we need a to sleep. I asked for a manager but none during that time so next day early 8am I asked again. Receptionist told me she will inform her manager & will get back to me but never did. Manager never bothered to speak with us. So i just opted to check out a day earlier  & demanded a refund. That is the time she told me they will transfer us to a bigger room.  But I am already dismayed & upset bec my wife's back hurt due to the bed its only foam. She has scoliosis & i have lumbar cervical problems. That is why we are particular with the size and type of bed.  We are both tall  & medium built. So a double bed will not work.  The entrance of the bathroom is just an inch wide from my shoulders.  The pictures & definition from their ads & the room I booked and paid online is all FAKE.  They cheated us.  See the pictures as a proof. I asked for a compensation because they gave us a room that is much cheaper from the one we paid.  But NO they did not give any. MANAGER OR PROPERTY MANAGER NEEDS TO TRAIN HOW TO HANDLE CUSTOMER. DO NOT BOOK ON THIS HOTEL IF YOU WILL NOT BE ASSURED THAT THEY WILL GIVE THE ROOM U BOOKED.  
This hotel will try to get away with cheating people if they can.  We are not stupid.  update ur ads. Us travellers put our trust on this booking website and apps.  Bec of course we are not able to see the real deal.  All we are asking that be honest what you are posting.  The descriptions and pictures.  Do not make FALSE ADVERTISMENT.  Is it because we already paid online that this properties can do anything to us travellers.  Some property owners are really shrewd. Its up to the online booking platform to do something about it.  
Why not hire an occular officer per area that they will roam around that area for occular inspection? That officer will check the property. Take actual pictures of the rooms,  area, building etc.  They will have all room types and they will take pictures.  Then they will upload it online.  
Almost all of the property pictures are not updated some pics are decade old.  We as travellers are paying what we are seeing.  There is no transparency when it comes to online bookings.  
I hate it because we work hard for our money.  We just want something that is decent enough that our money can pay.  Then when we arrived?  We will not get what we expected and hope for. 


Downgrade our booked room

I say that I went cheap because I did. Now cheap doesn't mean all that bad. We had to kind of laugh. I would say that the room was the size of a cell. The bathroom was really small. There was maybe 4 inches from the front of the toilet to the wall. You needed to step into the shower to close the bathroom door. Now the only reason that we wanted to try and changed rooms, was because of the hard bed. (all of the beds are hard lol) Big Note. Use the key to lock the door! Would i stay again?? Sure..... just in a bigger room!  The location is good. A trike is a clap away. In walking distance to most places if you want too.  Jeepneys close by. Staff and security are great, helpful and very easy to work with.

Sooooo I went cheap

I stayed one night in the standard double room, the cheapest.  The room is really small and bathroom very tight like some hotels in Tokyo.  I found the bed too firm and moved out the next day even though I had paid for two nights.

Hard bed, very small room

I got sucked in by good reviews--don't believe them.  For $48-, they put me in a room so small I could not open my bag.  I demanded better and the concierge upgraded me to a room just big enough to do pushups in.  It is NOT quiet.  The street is heavily trafficked by jeepneys and trikes which I hear rumble day and night.  Pool is a joke--large bathtub is more like it with no area to sunbathe.  I know of several much better deals here in town, but I was stupid and thought I would try something different and got totally screwed.  Floors are not even tile but cheap laminate.  Even cable TV is poor with some channels no audio, some no video.  At least the wifi works and staff is very hospitable as are all Filipinos.  TRUST ME--you can get much better value elsewhere.  I will also never  use Agoda again.  I am stuck for 3 days and can't wait to leave.

Gardenview Hotel

Main amenities of the hotel

Location

Available rooms

Location

Description of the hotel

What other amenities are there?

Policies

Check-in terms and conditions

Additional information

Payment