Name: Splash Mountain Resort Hotel
Address: Km. 58 Baranggay Lalakay, Los Banos, Los Banos, Los Banos, 4030, Philippines
Rating: 6

24-hour reception

Smoking areas

No elevators

General

Restaurant

Meals

Free Wi-Fi

Internet

Barbecue grill(s)

Picnic area

Barbeque

Recreation

Business center

Business

Children swimming pool

Kids

Pets Not Allowed

Pets

Temperature control for staff

Personal protection equipment for staff

Extra decontamination measures

Temperature control for guests

Personal protection equipment for guests

Additional measures against COVID-19

Health and Safety Measures

Location

At the resort

Ninoy Aquino International Airport

Splash Mountain Resort Hotel

Los Banos

Not all pools are always available..overcharge for the passes of wine and drinks..and also the vedioke so higher rate....I cannot come again to this place...but before that I thank you for your hotsprings

Birthday celebration

Pools not clean as soon they open the resorts. Not all pools are always available. So many big flies. Understaff. Most of the area is under construction. Please check venue before final payments, you never know if you like it.

Dirty

Easy to locate along the road. Staff were friendly, parking was enough, rooms were small but can accommodate 4 PAX without breakfast. CR is a little small - no bidet, no hot shower. Pool area is big with slides and tables. Just right for short sleep overs. 

Sleep over

The resort charges per head no matter how old you are. There’s not much customer service you can expect. There are many staff and life guards but you can’t rely on them, they only popout once the giant slide is on. I would not come back.

3 years old kids is not free

This place sucks. We booked it about 6 months ago through Orbitz. I thought it had a lower rate due to it being in Calamba, where my wife is from. Firstoff, it is NOTHING like the website shows. There is NO security here, and very questionable people just hanging around doing nothing, neither guests or employees. 2 pools out of 10 open, and both dirty,and hot water in them with 90 degree weather. The room was not what we paid for (family triple room). The AC barely worked, NO power outlets at all for charging phone, laptop, etc. One bare light bulb in bathroom, and you have to shower in the dark. The manager tried to tell us that the pools "have maintenance being done on Mondays and Tuesdays" (we arrived on Monday), but it was obvious they hadn't been cleaned or maintained for months, maybe years. My wife, from Calamba, refused to stay there. We left after 1 hour, and found another resort. Themanager tried to keep us from leaving, and offered a better room (at higher price), and begged me to look at it. It was separate building down the road. We entered, and there was no one at the front desk! He walked around yelling for someone to come downstairs.He also said there was a pool a block away we could use I told we have had enough, and left. DO NOT GO HERE, THIS PLACE IS A NIGHTMARE!

Do NOT Waste Your Time Or Money

Perfect place for a short relaxing vacation, specially with kids, they have a lot to explore.
Surrounded by walls, so they have to pass the reception to get out.
Even in the rainy season (july) nice to be in the hot springs.

Nice hotel, lot of swimming pools, close to shops, nice personal

We checked in at the hotel and find it very disappointing. There are many things that are lacking in the room. No slippers, no telephone (you need to go to the front desk if you need anything.) there are mosquitoes in the room too. The indoor pool/jacuzzi is just average. Good thing that the water is not that cold and a bit relaxing. The food is also average. Staff from the cafeteria is friendly too. But overall everything is just average. Unlike the their sister company City of Springs which we visited a year ago. Hope they can improve their service so many tourist will opt to come and visit them.

Not so good service

We did not use their hotel, so this review is only on the water park.
We were here in the middle of the week, so the fun area with all the fun slides and the splash area, was closed, but no information about this, on their web page, and also not at the entrance. We were a pax of 11 people, with a lot of kids - can you imaging, how disappointed they were. 
They had a lot of other pools that were open. The water was not clean, but also not dirty - acceptable.
The place is not maintained properly, and could really use some paint - it is low cost, but could make a huge difference on the impression you get, first time visiting.
All in all, we had a nice day at the resort, but if the water park / splash area had been open, then all would have been much better.
My recommendation to the owners - please be so kind and tell people on your web page and at the entrance, that the fun area is only open wekends

lack of information, and lack of maintenance

The idea behind the Splash Mountain Resort is basically not bad. Unfortunately, it seems that the facility is often not fully occupied and therefore many trains and attractions are not always (or no longer) in operation. The rooms with a private pool are rather small and quite expensive.

Splash Mountain Resort Hotel

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Description of the hotel

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Paid on the spot

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