Name: Urban Manor Hotel
Address: Pueblo de Panay, Lawaan, Roxas City, Roxas City, Roxas City, 5800, Philippines
Rating: 7

Air conditioning

24-hour reception

Smoking areas

Smoke-free property

Ticket assistance

General

Room service

Family room

Cable TV

Shower

Rooms

Accessibility features

Accessibility

Laundry

Dry-cleaning

Services and amenities

Breakfast

Restaurant

Bottled water

Meals

Free Wi-Fi

Internet

Airport transportation

Transfer

English

Languages Spoken

Tour assistance

Tourist services

Free parking

Parking

Meeting and presentation facilities

Conference Hall

Business

Massage

First Aid Kit

Beauty and wellness

Pets Not Allowed

Pets

Temperature control for staff

Personal protection equipment for staff

Extra decontamination measures

Temperature control for guests

Additional measures against COVID-19

Health and Safety Measures

Location

At the hotel

Room amenities

Roxas City Airport

Kalibo International Airport

Sicogon Island Airport

Urban Manor Hotel

Roxas City

We stayed here for two nights during a business trip. Our room was clean enough. The shower area was bigger than usual which is good, and WiFi connection was strong enough. It seemed like their restaurant was closed so we had our meals at a restaurant nearby.

Good place to stay

Standard aircon room, budget accommodation
Plated filipino breakfast fish tocino, tapa, tocino, skinless longanisa
Provide towel
Near bus terminal to other provinces
Accessible to jeep and tricycle
Fare from airport around php200-300 tricycle or car rental
Location not in the city proper

Budget accommodation

We came to visit Roxas City and my wife booked a place here at Urban Manor Hotel its a very nice place to stay. It is very close to Robinsons Place Roxas City, the people are warm.& friendly including the hotel employees easy access to.transportation if you want to go somewhere.will definitely stay in this hotel again.

Very Good place to stay

Had an overnight stay here for business purposes and badly needed WiFi. Upon checking in they gave me a WiFi coupon and later tried it on my mobile phone and laptop, called the front desk and said they will reboot the WiFi. waited for half an hour and tried many times but still won't connect to any of my devices. Called them for the second time and told me they are going to fix it. They did not check on me again regarding the WiFi. Such a disappointment. By the way, I booked the room thru Agoda, deluxe with matrimonial bed, no bfast included, located on the far end of the building. If this is their style of customer service, bargaining their problematic room in exchange with promotional rates with an online travel agency..... such a no for me. Though the room is spacious, except i notice the trash bin inside the room, there's still 2 pcs of rubbish inside (a wax paper and a bibingka leaf). The toilet is just fine, with soap and shampoo only, with bidet, hot and cold shower, though the rain shower head needs to be replaced - clogged and mouldy.

WiFi Sucks!

They really stood up with the discounted price they gave us. When we arrived after getting the key card they let us walk while carrying our baggages within almost 100m from the main building. I let that pass, thinking the room would be CLEAN, COMFY AND RELAXING unfortunately it was an awful place to stay. Please don't be deceived from the photos they post online. The room is really dusty and my allergy was triggered real bad. The worst part was there's only one telephone for the whole annex building and  you need to go outside your room to use it; called the front desk and politely ask if we can be transfered to another room, unfortunately she declined. She didn't even tried just declined. I hate giving bad reviews but this hotel triggered something inside me. Really really bad experience.

PS. Shower's water pressure is broken. 

Very poor, false advertising 

Small hotel but accommodation is quite okay.  I don’t know with the others but for me the service is good. Staffs were warm upon check-in, accommodating and polite. Our needs were addressed and well received.  The food is also nice. The dining area is not so crowded. You can easily order food if you want.  Location is strategic for us. It’s very near to the venue. The hotel is also walking distance from Robinsons.  The shuttle is provided upon request 😊 I would say out of 5 I could give this hotel a rating of 4.  If ever we visit Roxas City again, we will be staying in this hotel.



NSC 2018

Me and my family try to visit Roxas for the first time..we reserved a room for 6 in this hotel.when we arrived in front of the hotel,suddenly the security guard approach us and asked you will checked in?(we are still outside).and straight twll us we are fully booked.as we checked in how many times in different hotel its not a respect on  how he approach us outside and he even giving us a sign through his hands for us stop and not to enter in the hotel.when we told him we had reservation thats the time he just let us in.when we check in in the reception your receptionist doesnt smile and he just told us to go to annex not even to show us where it is or send someone to show us as i know you have staff.we are not happy the way they treat us as a guest.i hope you will improve and trained your staff and likwise with your room facilities,

Very basic accomodation..poor service..needs improvement.

We killed nore than 20 mosquitoes just in the first 30mins! There were cobwebs on the corners of the room. The tissue holder in the toilet was broken and the sink was about to fall off too. The toilet was dirty, and they provided no tissue! The water in the toilet bowl refilled too slowly. You had to wait for at least 30mins interval before you could use the flush again. I informed front desk and asked for their cancellation and refund policy since we already paid in full. We also asked to be transferred to another room. They just gave us 2 rolls of tissue and did not transfer us to any other room nor did they clean the toilet or fix the tissue holder. I am NEVER going back to this hotel. I regret ever booking a room with them. But 2 points for the friendly security guard.

Poor service!

This hotel needs to be renovated. The room looked over used and neglected. The aircon needs upgrading since it was clearly too small for the room. The room needed more overhead lights because it was too gloomy. For their price point, there are better hotels.

Urban Manor Hotel

Main amenities of the hotel

Location

Available rooms

Location

Description of the hotel

What other amenities are there?

Policies

Check-in terms and conditions

Paid on the spot

Payment