Name: Victoria. Willa
Address: Salwatoriańska 14, 34-500 Zakopane, Poland, Zakopane, Zakopane, Zakopane, 34-500, Poland
Rating: 6

Smoking areas

Smoke-free property

Terrace

Outdoor furniture

General

Non-smoking rooms

Family room

Rooms

Common kitchen

Meals

Free Wi-Fi

Internet

Russian

English

Polish

Languages Spoken

Billiards

Picnic area

Sun Deck

Recreation

Free Parking on Premises

Parking

Beach facilities

Pool and beach

Playroom

Children's playground

Family/Kid Friendly

Kids' TV Networks

Kids

Ski storage

Skiing Off-site

Winter sports

Pets allowed

Pets

Location

At the hotel

Zakopane Aqua Park

Nosal Ski Lift

Lower Rówień Krupowa

Wielka Krokiew

Tatra Museum

Sanctuary of the Holy Family

Villa Atma

Jan Kasprowicz Museum

Zakopane-Gubalowka Transmitter

Gubalowka Market

Mount Gubalowka Ski Resort

Giewont Mountain

Poprad/Tatry Airport

Victoria. Willa

Zakopane

Value for money.
Only 5 minutes from the train station. 
Warm house in Quiet location.
warm house and fully equipped kitchen.
Very nice owner Mrs Danusia made my stay extraordinary.
Additional services available check their website.
Im glad that I stayed in Willa Wiktoria in Zakopane.

Value for money, good location

Horrific and Scandalous This was the worst experience in my life . I ll start from the first day, no towels in the room , and one of the two bed's sheet was missing so the blanket was on the dirty mattress directly i will not discuss more about beds ! ,in the bathroom it was half toilet paper roll and also some rubbish inside the bin probably from the previous guest , the floor was extremely dirty no one has wiped out for a long time i have never seen something like that before .windows foul of dust and mud , the WC was very dirty no sense of hygiene at all nobody cleaned it , no soap nothing to clean your hands ,we also had a kettle for water it was half filled up with brown water so disgusting, the bathroom doors was broken and we couldn't close it ,the windows curtains was to short and everyone was able to see us from the road!we saw only two three times the owners however we checked in very early in the morning around 7 am , I would have say that the owners are kind but when someone is kind and really nice, its going to host you like a family member because he loves his job ,but this was such an ironic kindness , we were treated indirectly like animals , i don t know if the reason for this bad treatment was that we were foreigners but it seems that polish people give much better reviews . I know that 25 euros per night are not so much and i m not expecting luxury things ,but just the basics should be given for everyone, a clean room and clean towels and sheets. I also have a small apart-hotel and i know how it works. you dont have to be perfect just love your business and be professional!

TRAGEDY

It's a nice place very close to train and bus station. We had a bathroom in our room and full access to big kitchen (with all utilities - fridge, cooker, microwave, cutlery, etc.) and dining room. Owner is a really nice person and when electricity went off he appeared and repaired it in 15 minutes. We're definitely staying there next time.

Cool place in great localization

I was here for 3 days and the stay was unpleasant. Firstly the room is not noise proof. So when the other ppl in the opposite room talk you can hear it. Secondly room was dirty. There was here in the sink. Dusts in room. Thirdly the bed sheet was too short for the bed and it only covered the 3/4 of the bed. Fourth, the lamp was spoilt. While the other rooms have functioning TVs our room's tv was spoilt. What a coincidence. All in all, find some better places if you are not in budget.

Dirty. Unfriendly. Lamp spoilt. Tv spoilt

If you don't have expectations about the room, because the price is paid, it can be good.

Economic but

Nice hotel. Very hospitable hosts. Nice location. Good place. 10 minutes walk to the clubhouse. Taxi is always next to taxi for skiers and snowboard next to a hot tub for beginners. Next to the kitchen where they cook a cookie with fingers crossed......

A meeting of friends

It's very nice for its small money. It's close to the train station and 20 minutes walk from the center of Zakopany. It's nice to sleep in the clean air everywhere, and there were no problems here either. The bathroom is small, but the warm shower after a walk on the snow trails was very nice!

Budget is a good option

The hotel is ordinary: the bathroom and the bathroom are very small, there is no soap! The room is poorly heated, it is cold and uncomfortable! There is a kitchen and a common room, the kitchen has all the dishes. There are towels, the bed is quite comfortable.

It's cold in the hotel.

We arrived late in Zakopane at 23:00. The owner was patiently waiting for us upon our arrival. The villa was very close to the bus station as stated. The owner and his wife were extremely hospitable and accomodating.They had gone out of their way to get information for us to see the town and even had offered to drive us to some of the places that we wanted to go. Also they provided us with bicycles when we wanted to take them out free of charge. 

I would have to say for the price this is definitely a great value, quite clean, comfortable rooms with televisions and some of the rooms have amazing views of the Tatra Mountains. We had a fantastic sleep, it is not far away from the main street but far enough where there is peace and quiet. We had a great sleep all 3 nights. Overall my girlfriend and I were very pleased with the service and our stay. We would definitely recommend this villa for the price.

Great Service, Great Locaion

Arrived with a 4 night booking on Monday 20th at 2pm. Only the cleaner was there and she didn't speak English but was a friendly lady. We managed to call the owner who was very rude and said 'can't speak now' and put the phone down on us. 

We then got hold of him again half an hour later and he was very patronising and rude saying he would check if we had a booking in the next 2 hours! He put the phone down on us again when we said it was not acceptable for us to wait another 2 hours for him to arrive when it was already past the check in time. 

He wouldn't answer our calls after that and left us without a place to stay after a long journey to Zakopane. We had booked via booking.com and our booking was confirmed! I would avoid this hotel, me and my partner think he might be a scammer and have reported him to booking.com and a few other people. Never have we had such a horrible experience when booking a place. The word you get what you pay for definitely applies to the quality and service of this hotel, go elsewhere to avoid disappointment!

Victoria. Willa

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