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Russia, Murmansk, Safonova Street, 39, Murmansk
Location
Looking for a home comfort: apartment «Arctic House_ Relax Apartments» is located in Murmansk. This apartment is located in 6 km from the city center.
At the apartment
Free Wi-Fi is available on the territory. Ask for more information when checking in. If you travel by car, you can park in a parking zone for free. The tour assistance desk of the apartment will help you book an excursion. If you want to make your journey even more comfortable, you can order a transfer.
There are other services available for the guests of the apartment. For example, a laundry and ironing. The staff of the apartment will be happy to talk to you in English and Russian.
Room amenities
In the room, there is a TV. Please note that the listed services may not be available in all the rooms.
Facts about the apartment
Type of electrical socket
Type C
220 V / 50 Hz
Type C
(grounded)
220 V / 50 Hz
General
Rooms
Services and amenities
paid for separately
Meals
Internet
Transfer
paid for separately
Languages Spoken
Tourist services
Parking
Pets
Health and Safety Measures
Check-in |
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14:00 – 22:00 |
Check-out |
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Until 12:00 |
Deposit type | Price |
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- | 2000 RUB by bank card per room for the entire period of stay |
Russian citizens must have an original Russian passport upon arrival. The hotel charges a prepayment: the cost of the first day and a deposit. Guests must contact the hotel at least one day prior to arrival. Guests can contact the hotel from 09:00 to 22:00. Contact details can be found on the booking confirmation. |
In cash | By bank card |
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In the currency of the apartment — RUB |
Some rates can be paid by bank card when booking online. You can use points to make a partial or full payment of your booking. You can pay for your booking by using a promo code if you have one. |
If you'd like to pay for the order by wire transfer as a legal entity, please send an e-mail to corp@ostrovok.ru |
leisure, company
August 2023
What was good
The price.
What was bad
The bed linen was with a huge fat spot, in the most prominent place at the face. How this could be missed and not noticed when... preparing the room - it's not clear.... The photographs of the room are beautiful, lively, of course, everything is different... The price is very acceptable, and you can close your eyes to everything, but not to the dirty bed linen. The room itself is clean, but you can see that everything is tired.
Oksana, my name is Alexei, I'm the head of the Arctic House network. I'm very sorry that you had to deal with this, of course, it's unacceptable and it's nothing compared to the level of service that we're supporting... we had problems with the janitors in August, which led to this situation, but that's not justifying us. Now we've returned control of the situation, there's a very careful control of the cleaning and their quality... If you've written to our manager - then we've already solved this situation in your favor and done everything to improve your impression of your stay. We also always have a reserve for future harvests that is stored in your closet, in a packed bag like this.
leisure, company
July 2023
What was good
It's all right.
What was bad
The toilet's not fixed to the floor.
We are very pleased that you have appreciated our apartments in dignity🤗. Thank you for your feedback! You help us to become better)) We will definitely take your comments into account and correct them soon.. We will be waiting for you again at our guesthouse!❤️.
leisure, company
June 2023
What was good
It's a clean, cozy, very compact apartment, convenient for quick settlement.
What was bad
The location was not very convenient for us, the unit is not attached.
We are very pleased that you have evaluated our apartments in terms of dignity🤗. Thank you for your feedback! You help us to become better)) We will definitely take your comments into account and correct them in the near future.. We will be waiting for you again at our guests!❤️
business trip, company
June 2023
What was good
It's great, it's not the first time we've been to a business trip. It's a cozy little apartment, it's perfectly suited to our needs. It's not even a bad neighbor who's gotten on with these apartments (and we're just taking out the trash). We have to be nice to people.
What was bad
The little lamp by the bed doesn 't work.
Thank you for choosing us! Thank you for appreciating our apartments🤗. We really appreciate the feedback, it helps us get better, so I passed the information on the lamp to our manager, we will fix it soon🤗. Come visit us again❤️
leisure, solo
May 2023
What was good
Apartments are located in the Lenin district, close to the bus stops, near the shops. The apartment itself is clean, bright, everything needed was present. Interesting division into zones.... Very interesting castle with code....
What was bad
It's the toilet, it's the barrel, it's the drain, it's the refrigerator, it's the fridge, it's the vegetables, it's the fridge.
We are very pleased that you have evaluated our apartments in terms of dignity🤗. Thank you for your feedback! You help us to become better)) We will definitely take your comments into account and correct them in the near future.. We will be waiting for you again at our guests!❤️
leisure, company
February 2023
What was good
Thank you for the comfortable accommodation.... 1. Convenient accommodation (independent, at any time).... 2. Cozy design... 3. Everything you need (dishes, spicy food, tea, coffee, slippers, towels, soap accessories)... 4. Clean... 5. Good sound insulation.
What was bad
From a small minus: 1. The fridge is noisy (it's hard to fall asleep).. 2. The smell in the apartment and entrance is the same (like from the basement).. 3. It's far from the city center, but
Thank you for choosing us! Thank you for evaluating our apartments🤗. About the fridge and the smell in the apartment I passed information to the manager to correct the situation. Apartments are really not in the center, this information is shown on the maps) thank you for helping us get better🤗. Come visit us again❤️
leisure, company
November 2022
What was good
It's a quiet area, 10 to 15 minutes to the center by car or taxi, shops within walking distance. A spacious clean apartment, kitchen, bathroom, recreation area. A very well-written space would seem like a small space. For two, a great option. Everything is clean. Dishes, refrigerator, toilet, everything is perfect. The morning of the day of settlement, the manager called, confirmed everything, then sent detailed instructions on how to find and ge
Thank you for appreciating our apartments❤️. We look forward to seeing you again🤗
leisure, company
October 2022
What was good
Clean up apartments even if you want to.
What was bad
The only thing that's going on in the toilet is that you have to be very careful.
We are very pleased that you have evaluated our apartments in terms of dignity🤗. Thank you for your feedback! You help us to become better)) We will definitely take your comments into account and correct them in the near future.. We will be waiting for you again at our guests!❤️
leisure, company
October 2022
What was good
It's clean, warm, comfortable, everything you need to eat.
What was bad
-
Thank you for choosing us! Thank you for appreciating our apartments🤗. Come visit us again❤️
leisure, solo
September 2022
What was good
A remarkable apartment with fresh repairs in a quiet sleeping area.
What was bad
-
Thank you for appreciating our apartments❤️. We look forward to seeing you again🤗