Name: Green Max Hotel
Address: Kadriye Mah Uckumtepesi Cad No 16, Belek, Belek, Belek, 07500, Turkiye
Rating: 10

24-hour reception

Elevator/lift

Smoking areas

Currency exchange

Newspapers

Pharmacy

General

Room service

Bathtub

Toiletries

Rooms

Laundry

Services and amenities

Coffee/tea for guests

Restaurant

Snack bar

Meals

Free Wi-Fi

Internet

Billiards

Sun Deck

Recreation

Free parking

Parking

Pool facilities

Pool and beach

Meeting and presentation facilities

Conference Hall

Business

Sports

Massage

Sauna

Beauty and wellness

Children swimming pool

Kids

Pets Not Allowed

Pets

Location

At the hotel

Belek Coast

Antalya Golf Course

National Golf Course

Tat Golf Course

Suento Golf Course

Cornelia Golf Course

Montgomerie Golf Course

Aquapark Troy

Gloria Golf Course

Nobilis Golf Course

Antalya Airport

Aspendos Basilica

Duden Park

Karaalioglu Park

Kesik Minaret

Antalya Old town

Hadrians Gate

Hidirilik Tower

Old City Marina

Yivli Minaret

Duden Waterfalls

Aspendos Passage

Atatürk Park

Alva Donna Beach

Kursunlu Falls

Antalya Archeological Museum

Antalya Museum

Golden Coast Beach

Konyaalti Beach Park

Halk Beach

Dolphin Park

Antalya Aquarium

Kamelya World Beach

Antalya Zoo

Temple of Apollo and Athena

The ancient city of Side

Side Museum

Koprulu Canyon

Manavgat Falls

Göynük Canyon

Goynük Canyon Restaurant

Folklorik Yoruk Parki

Olympos Coastal National Park

Dolusu Park Kemer

Phaselis

Olympos Teleferik

Eni Incekum Mosque

Green Max Hotel

Belek

We've been staying in your hotel for a week (room 3122) and after first two days here we wanted to prolong our staying for one more week. But right now we have serious doubts about it. 
When we arrived, the hotel was half-full I guess, but a couple of days ago a lot of guests came and the staff just can't handle it. When I visited ladies room near the beach yesterday evening I was shocked - it was so dirty! The changing room near the pool is dirty as well (the bench is so dirty that I was afraid to put clothes on it).
Empty bottles on the grass near our bungalow were not taken away for a day. Dirty plates and glasses seem to be met more often in the main restaurant and the snack bar (must be washed better). 
The majority of guests we've been talking to are not happy with food diversity and quality. For the week we've been here we had strawberries only once for dinner! Next night there was only a couple of boxed of strawberries and surely it was not enough for all guests (it finished shortly the dinner was started). 
During the breakfast there is no choice of raising, dried apricots, figs, other dried fruits and nuts - which is a shame for a 5* hotel. You have a lot of nice things and ideas, but 
you'll fail the season if it goes like this! Guests will not be interested to come back to your hotel. :(
If needed, I can send you videos and photos of all the facts mentioned above. 
We believe the hotel can make it better if you listen to your guests' ideas and wishes. So we hope to be heard!

Doubtful feelings

We had such a great time during our stay. The hotel is clearly well-maintained, and Turkish hospitality is just unbeatable. We want to give a big thank you to Zeynep from Guest Relations. She's not just friendly, but also incredibly professional and goes above and beyond to take care of the guests!

Great place for a family vacation

HELLO FROM LITHUANIA. I LIKE THE STAFF AND FOOD AND EVERYTHING. CLEAN AND WORKING ALWAYS.BETTER THAN MY LAST HOTEL. I WOULD COME BACK.

Good times

Very good hotel. Very good hotel staff.  I love the food. I love the environment here. But there wasn’t much sun due to April.Thanks for the animation . Thank you green max.

Holiday in belek

Briliant super 🥰🥰🥰🥰🥰🥰nice stuff nice food really good people I recommend this hotel very nice location. Personal really super good music you can listen wich you want and ask plus karaoke nights full of activities. To the see 1 min walk

Super hotel. Super good stuff. People visit this hotel really nice. I will come back again

We flew there with our friends, and we only had the best experience of organizing and conducting events inside the hotel.

Various activities and events, nice and motivated anti-hero team, delicious food 👌🏼👌🏼

We were there in September 2023, and we had a lot of fun! There were plenty of alternatives for the holidays, like bowling, tennis, water sports, etc. Good shows and good mood in the evening. Recommended for families and friends!

It's a great vacation.

This hotel is just a disaster in almost every aspect of what a normal hotel should be. We were on vacation with the family and friends, with children, and the hotel looked like a decent value for money. However, we all caught rotavirus/enterovirus in the end of our vacation, which frankly speaking happened to us for the first time ever and spoilt the holidays. The most unpleasant thing, of course, is that this happened to infants (who, by the way, were vaccinated against rotavirus). No one swam in the pool, only in the sea, so we believe that we could have got it at the buffet, probably not properly cleaned child tables or food - this is not that important compared to how the hotel communicated with the client in this situation.
 
When I asked for a complimentary late check-out so that we and the children could rest and recover from the illness the manager rejected and implied that since I came with my complaint on the eve of departure, I’ve made everything up, he also mentioned that there are no free rooms in the hotel and the cleaning team leaves early so there was no one to clean the room if I keep the room extra hours. This shocked me more than the fact that there was an infection in the hotel.
 
Apparently the hotel representatives and management have completely forgotten about what hospitality is. Instead of saying “we are sorry that this happened to you, how can we help you, do you feel better now” etc I heard what I heard. And that was a response from hotel manager which makes it worse. Once again, dear GM and the team, I would like to say that tourists do not need to know what problems the hotel has, the hotel should talk and offer solutions, options. There are always options.
 
In the end, they have provided me with two extra hours, but the extremely unpleasant experience with the hotel still lingers. And frankly speaking I hate to complain, and almost never provide negative comments, but in this case I would like people to know.
 
It is also worth mentioning that the floors in the room are not washed at all. I hope they do this at least between guests, but judging by my no longer white socks, no. There is no Wi-Fi in the rooms, though it was not a surprise for us; you can always take a Turkish e-SIM (or even do a digital detox), but Wi-Fi in the lobby is also very slow. In general, there are no questions about the  rooms, although you need to understand that they are quite old and require renovation.  May be old and required to be fixed sewerage was the reason of disgusting smell in the area of outside restaurant during the dinner for 2 days.
 
Large territory of the hotel is definitely an advantage.   In general, I would rather go with another hotel if I have another choice.

Green Max Hotel

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