Name: The Red Lion
Address: Main Road, Boston, Boston, Boston, PE22 7NU, United Kingdom
Rating: 8

Smoke-free property

Heating

Garden

All Spaces Non-Smoking (public and private)

No elevators

General

Room service

Hairdryer

Flat-screen TV

Shower/Bathtub

Shower

Wardrobe/Closet

Linens

Alarm clock

Rooms

Iron and board

Iron

Services and amenities

Coffee/tea for guests

Breakfast

Restaurant

Kettle

Meals

Free Wi-Fi

Internet

English

Languages Spoken

Free parking

Parking

Beach/pool towels

Pool and beach

Children's playground

Kids

Pets Not Allowed

Pets

Location

At the hotel

Room amenities

Humberside Airport

The Red Lion

Boston

Booked here for an evening meal. I had the pie which was very nice and the wife ordered steak (rare) the steak came out over done so she asked nicely if it could be rare. The second steak came out was okay. All the bar staff  were very polite and the pub it self is very nice. But it went wrong when we heard the chef moaning behind the bar about us and the barmaid telling him to be quiet. Which he said he didn't care. I don't normally write average reviews but when this happened it kind of annoyed me. So we won't be visiting again. 

Evening meal

Went for a lunch with a party of 8 which includes my one and two year old foster children, we was hardly greeted on entry and arrived with 2 tierd and hungry children after the revesby show, we hadn’t even got our drinks ordered yet and to calm my 2 tierd children I used up an opened fruit shoot about 50ml each into their bottles only for the bar lady to come over and rudely express that “in future don’t give children your drinks they have to be purchased on the premises” my foster children would have had a drink, and a sweet and we would have had a couple more rounds of drinks if I wasn’t so belittled to the point everyone else could hear and turn round and I was made to feel like crap, I only wanted to calm my foster children as this was their first meal outing and scared, shame they had to watch me with tears down my face as I ate my dinner and fed them. I couldn’t even finish eating my dinner because I was made to feel so unwelcomed only to try and tell the staff why I was upset for them to just take our plates and walk off while we was mentioning it and pull faces. The best service came from what could possibly be the chef or server as a gentleman in checkered trousers was the only one to greet me, point me in the correct direction of changing facilities on our arrival and also acknowledged my foster children and say hello to them when he was tidying up the carvery area. The bar lady came over and belittled  me to only go back behind the bar and stand their for the whole time of our visit and only came out to collect her meal from the carvery not even acknowledging us or the fact I was upset. We adhered to everything they asked for like a deposit and told them how many adults and children was coming  excuse they mentioned on the phone people never mention the children and just roll up with them causing problems but we still had to collect our own high chairs and sort the seating out with our hands full. Nobody even asked if our meal was ok during the duration but was very on the mark to ask if we wanted the bill. Wish we looked at all the other reviews first as there’s more than what we expected mentioning the same concerns in regards to the bar staff lady and it being so unwelcoming, made me feel like me and my foster Childrens faces didn’t fit to what clientele she wanted.  So thankyou for ruining my lovely day and making me come home feeling like I’m useless and in answer to your response there will not be a future so don’t worry yourself over 3/4 of a fruit shoot.

Very unwelcoming and rude bar staff

Customer service was amazing.  The owners were advised at time of booking that I am gluten and lactose intolerant, and they went out of their way to ensure that my dietary needs were accommodated for the entire stay - Kerry went did a trip to the shops, which she reviewed with me, to ensure I had an amazing selection of options at breakfast, I was overwhelmed.  We had dinner on the evening, food was excellent, portion sizes generous and very tasty.  

Amazing customer service

I spent  3 happy nights at the Lion in Sept 22. Good food, good ale (and wine), a comfortable bed and a lovely hot shower. Staff were really on it - friendly, polite and attentive without being overbearing. The pub is ideally situated with the beautiful Lincolnshire Wolds to the north and the mysterious Fens stretching as far as the eye can see to the south. The historic town of Boston is just  a 20 minute drive away. Well worth considering if you are looking for accomodation in the area.

Quaint hostelry on the edge of the Fens

2nd visit due to first being so good....looked after by Ami who was absolutely lovely.
Food freshly prepared, all vegetables amd salad side as fresh as could be....great food, great service, lovely pub and restaurant......well worth a visit

Really good value stay, excellent friendly staff. An excellent location and very good for visiting local history and walking/cycling. Oh and a fried breakfast that is best bar none. Would be happy to recommend to anyone without any problems at all.

Happy to return

We booked and paid for a double room, however on arrival Steve and Kerry had allocated  us a twin room! 
I thought this would be resolved swiftly as this is an error on there side, however Kerry was so rude and said that’s all we have got, there is nothing I can do for you!! We had travelled for over 3 hours and was looking forward to a mini break away in the double room we had booked!
In took  just over 2 hours for  Kerry to eventually agree to a refund. We are so disappointed and disheartened on how we were treated! I would not recommend this place, as you just may find yourself in the same situation!

PS: Great customer service provides continued consistent business, Kerry and Steve you have failed terribly, you should be ashamed!

Terrible customer service!

I have been eating here since the present owners moved in.
The food is always first class with very generous portions.
Staff are always welcoming and polite. 
Best pub for miles around to eat in.
Have tried most things on the menu and have never been disappointed.

Visits to Red Lion

We visited our kids who were nearby on a local country park and stayed for 3 nights at the Red Lion.The food was excellent with good sized portions and a good choice of options on the menu,the breakfast is delicious with locally sourced produce making the difference .Steve and Kerry were friendly and helpful hosts ,I should mention there is a good choice of ales to choose from!

Stayed here for 2 nights to visit the East Kirkby Aviation Heritage Centre. Very friendly welcome & well organised for Covid. The room was well set up and comfortable. The evenings meals were substantial & excellent, with great service. The bar area was comfortable and friendly atmosphere. Breakfast, was brilliant and the service from Steve, second to none. Thank you.

The Red Lion

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