Name: Nonsuch Park Hotel
Address: 355-357 London Road Ewell,London Road, Epsom, Epsom, Epsom, KT17 2DE, United Kingdom
Rating: 5

Smoke-free property

Garden

All Spaces Non-Smoking (public and private)

General

Bridal suite

Non-smoking rooms

Room service

Family room

Rooms

Laundry

Services and amenities

Restaurant

Meals

Free Wi-Fi

Internet

Free Parking on Premises

Parking

Fax and copy machine

Business

Family/Kid Friendly

Kids

Pets Not Allowed

Pets

Location

At the hotel

Victoria and Albert Museum

Loftus Road Stadium

Hyde Park

Buckingham Palace

London Heathrow Airport

Big Ben

London Eye

National Gallery

Madame Tussauds

The British Museum

The Shard

London Gatwick Airport

Tower Bridge

Tower of London

London City Airport

Farnborough Airport

Blackbushe Airport

Rochester Airport

Airport Brighton

Nonsuch Park Hotel

Epsom

Admittedly Nonsuch Park Hotel have belatedly updated their website but Booking.com still shows a marvellous white palatial hotel with wide frontage car park- unfortunately it’s nothing like that, part having been sold.
It’s not even white and more like a semi-detached house and no evening meals - this is effectively only a B&B and a poor one at that. Car park minimal and ultra restrictive.
Beds are clean but the whole place is shabby and the £100 plus per night is laughable. Surrey price no doubt but not Surrey standard.
Probably the worst place I’ve stayed…..never ever going back even if it were free

What a con - Nonsuch Park Hotel

It was filthy dirty. Cobwebs everywhere. Towels were not clean, bathroom sink was dirty and the plughole rusty. The shower pressure went three times when trying to wash my hair. Stains on the tiles in the bathroom, pull cord was a health hazard. Picture on your website is nothing like the actual place. Toaster and a bed in the front of the property. We couldn't face breakfast, the chairs were dirty, the menus were sticky and had marks on them, one of the cups was stained, so we swapped it for another. There was a human hair on the tablecloth. The jam/butter holder was sticky and hadn't been wiped. The doormat in the breakfast room had about a years worth of mud on it. We were there for a funeral and didn't know the area otherwise we wouldn't have stayed. I begrudge the £105 charged, I would like a full refund!!! The bedlinen had seen better days, very old and dated. The curtain tracks were filthy, the TV remote was covered in filth. I slept fully clothed so as not to lay on the bedding.

Worst place we have ever stayed

Ok so we are currently sat in room 12 which is the ground floor front “bedroom” as with all my reviews I’ll be bang up honest! The gentleman that greeted us seems like a genuinely nice bloke which seems to be the general consensus of most reviews….however just because someone is nice does not mean you have to lie about this (or any) place! So pull me back and let me go!
First impressions of the b&b is that it’s very very much not what was in the pictures on booking.com! The place is a tip! The front garden is not very well looked after….which I personally don’t care about as I’m not sleeping there…..well…..yet!
So in entry you’re greeted by a basic dirty house…..sadly this is exactly what I saw on entry, it’s what I’d envisage a hostel to look like! Our room….it stinks! We are really lucky that by some twist of fate we had some Zoflora air freshener in the boot!!! This room smells like an old man lived here for 40 years then died….yesterday! The carpet is filthy, the walls are filthy, the bed is still under review but the bed linen stinks of fart! There’s a decent tv in the room….that’s a positive! Breakfast will be interesting but that’ll be in part 2 along with how did we sleep!!! Which I’ll be bang honest about! The curtains look and smell like they was made from the pants of Jesus and his disciples! The bathroom is certainly not pictured in booking.com! It’s wrank!!! Given the choice between taking a shower in there and licking a tramp I think I’d opt for latter! This room is worth maybe £40-50 for a night at absolute best! And that’d include breakfast….which I’m still pooping myself about because if the general cleanliness is anything to go by then I can only imagine what the kitchen looks like!
Part 2 tomorrow! 
Ok….a bit of positive! We slept o.k….not great but o.k! And breakfast was great in all fairness, I can’t fault that…..I will say that again cleaning is pretty poor, the butter/jam holders are covered in grease/dirt…..this may sound picky but I’m being honest…..everything was dirty….cutlery had to be cleaned by ourselves!…..it’s really bad clean wise! 
All in all I have to be brutally honest and fair, the hosts are as everyone has said lovely, they really are. The bed….could be better, the breakfast was lovely but the overall cleanliness and standard just isn’t there go call this a hotel! It’s a basic B&B for me…..and that’s ok! If it was sold as a B&B I wouldn’t have slightly higher expectations. The question I always ask myself is “would I stay here again” and the answer is actually YES! I definitely would! If these guys took on a good cleaner and invested in a decorator they could easily charge fair money. To be clear I would stay again if I was doing 1-2 nights maximum. Anything more I’d be elsewhere….unless they did/do the work….which I hope they do because the ownership/welcome is definitely already there.

Not a hotel….a B&B

Working on a self-expensed contract in and around London, I was lucky enough to stumble across the gloriously named Nonsuch Park Hotel (Park of the same name across the road).  Family run, WAAAAY cheaper than the ghastly, prison cell-like corridors of Travel Lodges and Premier Inns.  Linda and Graham have truly made it a spotless-nothing's-too-much-trouble home-from-home during my 2 months stay here.

Parking available, tube and mainline stations to London Waterloo relatively near and easy to get to. Near Epsom race course.  Fabulous.

AND MY BATHROOM MIRROR HAS A CLOCK!!!! How cool is that? 😁

Truly a home-from-home hotel

My wife and I stayed one night in a twin. The room was clean, and very well equipped with a fridge (including two free bottles of water), hair dryer, small portable heater etc. The shower room was small, but adequate,  and there was always plenty of hot water.  The beds were comfortable. Breakfast was excellent, with a  very good choice of cereals, fruit and cooked dishes. 
The photo of the hotel on the web site is inaccurate, and the property is not double fronted - just the left hand side looking from the road.
Very friendly and accommodating hosts.

A good B&B.

It is pretty good. We had a very friendly welcome from the owners, the rooms were well equipped. Kettle, mini fridge, good size and en-suite. It included good free WiFi and free parking. The rooms were clean and tidy, so overall pretty good. The breakfast was really good with a good choice.
If I was being really critical the room was very warm and some parts could be touched up with a bit of paint. However saying this the parking, wifi and breakfast was included in the cost. So it was good value.

It is pretty good

Let's start with the positives. The owners are friendly. They let us in half an hour before check in time. There is free parking on the forecourt. The breakfasts are good with a variety of main courses. Our shower room was, generally, good. There was a charging point in the bedroom. 

And the downsides. We spent two nights in a small room with a 4 foot bed that was pushed into a corner, so you could only get into it on one side. The dingy looking pillows hung over the edge by 6 inches. The cushions smelt very stale, the covers needed a good wash. The AA and Visit England say, quite clearly, that a 4 foot bed is a single bed, not a double. Perhaps that is why the owners have not had the place inspected. Every time we turned over, we woke each other up, and when my husband wanted to use the loo, I had to get up to let him out. We got very little sleep.

The room was clean but very tired. The newish shower room ceiling was plastered but not painted. The door was undercoated but not top coated. There was no handle so you couldn't close it from inside the shower room.

We booked through Booking.com. The pictures showed a quite smart double fronted house, but in fact half of it was sold off about 9 years ago and the "hotel" now is just a semi detached house, in reality a licensed B&B, with a thrown out tub chair outside the drive.

The new website, launched two weeks ago, is a work of fantasy fiction. Our "Small Double" (sic) is "complemented with modern and luxurious anenities for a wonderful stay". Under amenities ("We do not give you just rooms to stay. We give you an environment so you can experience the best while on a holiday with us. Walk into our hotel and enjoy a refreshing, rejuvenating, day-off with us), there is a paragraph in Latin. When translated by Google, it reads: "During the course of time, developers who are wise do not need it, but in the development of the clinical phase, the airline always needs fear".  No idea what that means.

The public areas of the house were also in great need of tlc, a good clean and revamp. Attention to detail is sadly lacking: a pile of ironed  bedlinen was placed on a chair in the guests' lounge, there were several ashtrays with numerous cigarette stubs in the courtyard so sitting out would not be a pleasure.

I'm genuinely sorry to be so critical. The owners are very likeable, but I feel ripped off at paying £105 per night for a double room that is a single room. This house needs new owners with energy, enthusiasm, vision and aptitude to make it what it could be.

When is a double room not a double room?

After I had booked I later looked at on-line comments and some of them made me regret my choice. As a result of the comments I considered cancelling but could not, at that stage, find a suitable alternative.

However, it was a very pleasant experience and I cannot agree with some of the negative on-line comments; my experience was good.

I had to phone the proprietor before arrival to obtain information about travel and location and received a great deal of useful information, especially about local bus services. He was extremely helpful.

The accommodation was good and, contrary to some of the comments on-line, was clean. The interior did show some signs of age. But the facilities were more than adequate.

The proprietor and his wife were extremely friendly and helpful. Parking was good.

The breakfasts were exceptional - especially the bacon.

I would be glad to return. I am also glad that I was not able to find alternative accommodation as, had I done so, I would have missed a very pleasant stay. Recommended.

 wear but hote 
   

Surprisingly good

We booked this hotel because of the nice pictures that were on the web site. It showed plenty of parking and the rooms looked good. When we arrived the property looked like 2/3rds of it had been sold off, very little parking and the room we were given was dirty and nothing like the web pictures. My wife was in tears so we left. I told the owner about his web site pictures to which he replied that the site was being updated. To the owners credit he did refund our money promptly.
That is the only good thing I can say about this hotel.

False Advertising

Friendly welcome from owner but....

This was the most disgusting and horrible room I have ever had the misfortune of staying in. Dirt and dust everywhere clearly had not been cleaned for a very long time. Stains all over sheets and pillows, a skylight window that didn't stop any traffic noise whatsoever, and an unusable bathroom. Worryingly the photos posted on booking.com are not accurate at all, I would go far as false advertising as the building has completely changed. Could not physically stand more than one very horrible night and we all felt ill after coughing and sneezing all night on the dust in the room. Avoid at all costs!

Nonsuch Park Hotel

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