Name: The Golden Acorn
Address: 1 North Street Glenrothes KY7 5NA,North Street, Glenrothes, Glenrothes, Glenrothes, KY7 5NA, United Kingdom
Rating: 8

Elevator/lift

Smoke-free property

Heating

All Spaces Non-Smoking (public and private)

Upper floors accessible by elevator

General

Non-smoking rooms

Hairdryer

Flat-screen TV

Shower/Bathtub

Linens

Toiletries

Rooms

Kettle

Meals

Free Wi-Fi

Internet

Free parking nearby

Free Parking on Premises

Parking

Beach/pool towels

Pool and beach

Pets Not Allowed

Pets

Location

At the hotel

Room amenities

Bongos Soft Play Centre

Royal Yacht Britannia

Royal Botanic Garden

Calton Hill

Palace of Holyroodhouse

Scott Monument

Royal Scottish Academy Art Gallery

Arthur's Seat

Our Dynamic Earth

Princes Street Gardens

Edinburgh Dungeon

National Gallery of Scotland

Museum on the Mound

St. Giles' Cathedral

Scottish National Gallery of Modern Art

Camera Obscura and World of Illusions

Scotch Whisky Heritage Centre

Edinburgh Castle

National Museum of Scotland

Holyrood Park

Edinburgh Zoo

Edinburgh Airport

Dundee Airport

The Golden Acorn

Glenrothes

We booked by email, after enquiring about adjoining rooms with a connecting door.  We were given these rooms on the lowest floor, which was served by a (very small!) lift.  The rooms were warm and comfortable and well stocked with refreshment trays.  We had soft towels and essential toiletries, and a couple of extra pillows which were useful. 
The housekeeping staff couldn't have been more helpful and pleasant and went out of their way to make sure we enjoyed our stay.
We had two breakfasts and one main meal in the pub.  It was busy in the evening, but we managed to find seats and enjoyed excellent food and service.  Again, staff went out of their way to be helpful and welcoming.  We would highly recommend the hotel, and would happily stay there again, should we return to Glenrothes.

Warm welcome in comfortable and well equipped hotel

Was picked up by my brother at the door and he got a £75 parking ticket in the post. Private parking company, all the management have to do is phone them and ask for the ticket to be stopped, but management not prepared to do that. Never going back there

Cost's more than you think to stay there

Where can i start your carpark sucks i went in to the carpark to pick someone up few weeks later get a fine your carpark system sucks so i can't go into your carpark to pickup a disabled person you lot are clowns need to have better control over your parking

Do not go

Stayed here Saturday for big weekend dundee.

Great budget hotel within walking distance of plenty shops and food places.

Beds comfy and room Good size and clean. Nice smell in corridors. Good facilities , the lift was out of order but ok for us as we were on first floor. Only issue really was shower which had poor pressure and took a while to heat up. Other than this no complaints. 

Staff was nice and handy to have pub downstairs for drinks / food. 

Parking free outside if staying in hotel. Felt safe as need key card for 3 doors before entering your room.

Definitely recommend. 

Great budget hotel

parked car at rear of building, no signs saying no parking. Went to pub and had lovely lunch. A few days later I get letter charging me £45 for illegal parking.  There was no sigs in pub regarding paring. So how are your customers able to know what to do when you park there. I found out later making my own enquires that you can get a ticket from the bar that allows you to park. Not good enough  for weather spoons,

parking

I knew we were off to a bad start when we couldn’t get into the hotel. There was a sign on the door advising that access was through the pub. We found the right door inside the pub but naturally it was locked and eventually we got one of the bar staff to let us through. There didn’t seem to regular reception staff but there was a sign on the desk telling we needed to speak to bar staff to access the hotel. Unfortunately it wasn’t readable from outside the hotel. I did feel sorry for the bar staff who had to double up as receptionists. Since we had to go through the pub to get in and out of the hotel, we had to pass through a cloud of cigarette smoke each time. In the evenings it was sometimes difficult to get past them all.
The room itself was nice; spare pillows on top of the wardrobe in ziplock bags! Everything was  clean and comfortable; large double bed and two chairs. Tea, coffee, hot chocolate and biscuits!
The wifi was fine for the first hour or so but after that, no matter which device we were using, it cut out constantly.  At first I suspected that it was a matter of too many users since it was probably shared with the pub but even at 8am I was having to log on 5 or 6 times in as many minutes.
I don’t know if there are any ground floor rooms but in any case I wouldn’t have thought it a suitable hotel for wheelchair users. The lift is very small (2 people and an overnight bag made a crowd), although  there is a ramp to the hotel entrance, you can’t get in that way and if you did get in, there are steps between reception and the lift. In addition I couldn’t spot a ramp into the pub and you’d have to run the gauntlet of smokers to get in.
We didn’t eat at the hotel; we had breakfast there just after the first lockdown and wouldn’t eat there again. The food wasn’t bad; standard wetherspoons menu but the cleanliness seemed to depend on who was on duty. It wasn’t  too bad when a couple of youngsters were on but the middle aged women were apparently waiting until they could clean all the tables in one go; crumbs, grease and dead flies. I can recommend the cafe at the Rothes Halls though.

Free wi-fi for 30 seconds at a time.

I remember this place opening when I was a child in the sixties. I thought it was very posh. Anyhow, stayed for two nights while back visiting relatives. Room was okay ( think Premier Inn) and had hot chocolate and biscuits. Some street shouting but not too much given location above a pub. Went to reception to check-in but a note told you to use the pub entrance - went in but door to hotel was locked so had to find pub staff to sort us. Corridor was a bit smelly but room fine.  Lots of banging during the night - could have been wind getting into ventilation shaft with loose fittings (we were on second floor at far end from pub). Also, to get in and out of hotel you have to go through a gauntlet of people smoking  - so many once that my wife and I were separated! Room not serviced - but this may be something to do with Covid. Wi-fi kept cutting out. As I said, room was okay.

Too Many Negatives

Went for dinner at their restaurant and ended up with a fine for parking in their car park. Zero communication from staff about having to register your vehicle. Shameless extortion. Good was mediocre. Staff spent their time in their mobiles and didn't have any customer service. Avoid at all costs.

Absolute joke. Do not visit

Cannot recommend this place enough!! The staff really looked after us and the room was spotless and comfortable. Lovely hot shower (needs to run for a few minutes to heat up) with toiletries provided. Had reservations given how cheap the room was and we had booked last minute for a business trip but was pleasantly surprised. Fabulous, good value for money and the refillable all day coffee was just a bonus!! And the bar stocked a nice Marlborough wine!! Highly recommend the avocado muffins with halloumi for breakfast and the curries!! A little gem with fabulous, friendly staff

Great value fantastic staff

Staff are so disinterested in their duties you might as well cook and service yourself.  Food is raw or burnt and lacking items on the menu. Excuses from uncaring and lack of training seems to be the standards. Shameful, this company use to stand for quality.

The Golden Acorn

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