Name: Hornsea Lakeside Lodges
Address: Rolston Road Rolston, Hornsea, Hornsea, Hornsea, HU18 1XQ, United Kingdom
Rating: 9

Smoke-free property

Heating

General

Non-smoking rooms

Rooms

Internet

Barbecue grill(s)

Recreation

Free Parking on Premises

Parking

Spa tub

Pool and beach

Pets Not Allowed

Pets

Location

At the hotel

Hornsea Beach

Hornsea Freeport

Humberside Airport

Hornsea Lakeside Lodges

Hornsea

This is our 6th or 7th trip to Hornsea Lakeside Lodges in probably the last 10 years or so. We only live 30 mins or so away, and it's a nice little trip away, usually over one of the School half term holidays. There aren't any facilities on site, but we quite like the peace and quiet so this isn't an issue for us. There is a local chippy, shops etc just a short walk away for essentials along with Hornsea itself.

We have stayed in several different lodges to date, on this particular occasion we stayed in lodge number 6 (our second time in this lodge) and the hot tub this time round was the best one we have had use of, appeared to be new or different to last time.

On the negative side, and like lots of others have pointed out the lodges themselves are starting to look neglected and could really do with some tlc and furnishings need to be replaced. TVs in the bedrooms are very small, some remotes missing backs or batteries, main TV didn't appear to be smart TV or if it was there was no way to operate it using a universal remote. Not big issues and we didn't feel the need to complain as this wasn't the main focus of our stay. The sofa desperately needs replacing as a lot of the stuffing is hanging out, it's had numerous repairs to the seat cushions, and the leather effect looks about to rip completely on one seat cushion in particular.  The dining table is bubbled, and well used also, and the two benches outside look like they need replacing too.

Now for the positives, the grounds themselves are always immaculately maintained. The beds in the lodges were comfy, shower was nice and powerful, and must say the lodge itself was very clean on arrival and it smelt lovely. Wi-Fi was perfect (which in this day and age is a must for the kids)!

For anyone that like fishing, it never fails to disappoint. Had some nice Roach and Rudd out fishing up on the water on, simple float tactics on bread. If you want the bigger fish (carp) sweetcorn on the bottom float fished or my preferred method to walk round the lake nearest the reception watch the carp knocking the reeds and use a large piece of slow sinking bread. It will catch you some lovely carp from 1lb, up to some high doubles. When it warms up a large piece of crust on the surface picks out the better stamp.

Overall a nice and much needed relaxing break away, made the most of the fishing and hot tub, but it would be nice to see some investment/improvement to furnishings. Personally as a family we do like nice things, we have children that are respectful and well behaved and would happily pay more if it meant seeing that money put back in to the lodges.

I think for us, we will probably look to visit other places locally for short trips away, but I do hope some investment asap by Hornsea Lakeside Lodges may twist our arm in to returning again sooner than anticipated!

Hate to say it, but lodges starting to look tired and in need of tlcodges starting to look a bit tired

We stayed Easter weekend in a pet friendly lodge. The location and setting is perfect. The lodges are great and very spacious. Hot tub serviced and clean- also a big hot tub so could enjoy and spread out. 
The only negative - lodge showing signs of use. Such as no shelf in fridge, so had to stack in the bottom. Obviously broke at some stage and not replaced. Blinds showing markscand a bit tatty. Sofas the same. 
Overall still an enjoyable weekend and would go back. Those finer details to keep on top off would make it a 5 star experience.  
The clifftop walk- epic views.
Staff very friendly. 

Lovel Easter weekend break. Lovely lodges. Great location.

Lovely lodges, in need of a bit of TLC. Hot tub is fantastic one of the best ones we have had on a lodge site.

Only downside in to why we wouldn't return is, with there being no fencing around each lodge, on one of the nights a young girl decided to run into our lodge.

Also there should more of a rules for people having dogs on a lead or atleast having a good recall, as on our last night we was walking our dog around for his last wee /poo on his lead, a dog off the lead from another lodge ran up to our dog and wouldn't leave him alone and then we get shouted at because it's only a 'puppy'

There should be staff on site for when stuff like that happens, as it ruined the end of the holiday for us.

Wont return

left a 150 pound deposit on 12th of feb for a 4 night stay. 3 weeks later still waiting for my deposit refund. excuse after excuse. avoid at all costs. there a shambles.  should of been returned between 5 to 7 days. then there card supplier was at fault now there not answering my calls 

poor

Visited in early March - 3 couples for 3 nights. We were in Heron Lodge - 3 bed 2 bath.
The lodge’s have a great layout with each lodge facing the lake. The site is on the edge of Hornsea - a 10 to 15 minute stroll into the town. There is a large Tesco close for your shopping needs!
The site is very quiet so this makes for a relaxing break. The good stuff : the lodges are large so loads of room for everyone, they also have a very large hot tub ( our hot tub was faulty so couldn’t be used for the whole visit), the bedding & towels are very good quality and the price is excellent - really good value for money. Room for Improvement: the lodges are a little tired with lots of snags- none of the doors shut or locks worked, there are no welcome accessories at all ( washing up liquid, tea towel, dishwasher table etc), the TV doesn’t have terrestrial channels.
Hornsea is an absolute gem. Breakfast at the Marine pub was lovely and excellent value for money. The Stackhouse is a great  independent micro brewery and the Barons Hartley Wines wine bar is amazing, get a cheese platter and a glass of wine and while away a few hours.

Great for a weekend away. Hornsea may surprise you!

The most relaxing peaceful place. A fantastic base for visiting the East Coast towns. The lodges are simply amazing...very spacious with everything you need.
The fishing lakes are very beautiful and tranquill. Massive hot tub and spacious outdoor area. Will be visiting again.

Simply relaxing

On first arriving the surroundings were very disappointing as a lot of work being done around the site but that can be put down to being towards the season end. 
The cabin itself was amazing in fact I would go as far to say absolutely fantastic lovely large bedrooms with on suit large seating lounge area and a bright we’ll equipped kitchen. 
BUT plenty of negatives. 
It was very very dirty not been cleaned very well there was dirty pots and pans that had been put  away in the cupboards. Disgusting table and work tops sticky and unclean. 
No toilet roll and not  drop of soap in any room in the lodge. One of the upstairs showers wasn’t sealed properly so when used it filled the bedroom floor with water. The hot tub smelt like cabbage and the bubbles didn’t work properly. And to top it off we weee watched loading our cars up by 2 of the cleaning staff from around 09:30

Very Disappointing

We stayed here 7 years ago and these cabins once were luxury. However now, it’s not the case. Our stay was 8th September-11th September. We are still here now as I’m writing the review- check out is tomorrow morning but as Lee wouldn’t help rectify or accommodate anything I’ve been forced to write this now. The general state of the cabins now reflect this as we were the only people on site. We stayed in number 3 sandpiper lodge. The en-suite bathroom downstairs is grotty. The ceiling if full of black mould, the shower it’s self - grout, seal, tiles are black mould. Around the plug whole is all yellow and dirty. The mirror in the  bottom corner is covered in rust and so is the toilet roll holder. In the master bedroom the drawer handle was broken on arrival which we took a photo of so we didn’t lose deposits. In the main bathroom the plug isn’t attached, there’s marks in the bath, tiles broken, mouldy grout and seals again. Taps covered in Limescale and the sink basin cabinet is all water damaged, paint peeling off and damaged. Wall paper in the bedroom is ripped and had a bad bodge it repair. All the curtain rails are covered in dust and cobwebs so when you shut the curtains it gets disturbed. This has not seen a decent clean/cleaner in a while. The furniture isn’t up to ‘luxury’ standard. It’s general wear and tear that’s not been replaced. Also the spiders/flies etc all in corners of the ceilings that’s not been cleaned round with a feather duster. The decking on the outside has had obvious repairs and not stained back over, however the places that need repairing haven’t been. There are planks that sink down and lift up when walking and a nail that sticks up half way off the fall. The general state of the cabins is so sad as this was the most beautiful place when we last came 7 years ago. Most definitely let down. The hot tub is a lovely bonus but unfortunately this is another grumble. It was lovely and clean on arrival but sadly it wasnt maintained during our stay. We own our own hot tub and I know what this involves, especially when so many people are using it. We did all the things we should have before using it, showering to remove cosmetics, foot bowl to avoid any dirt, no drinks but unfortunately due to it not being maintained regular the water quickly went cloudy and smelly which obviously resulted in us not wanting to use it. Disappointing.
I reported all these issues to Lee (bold head) on reception on Sunday 10th September and he said ‘it’s because we’ve been drinking in it’ which we hadn’t and he had no evidence of this anyway. I told him we had a hot tub and his response was ‘well I’ve worked with them for 5 years’. Basic maintenance wasn’t carried out. 
On looking at other reviews on trip advisor Paul Sullivan the manager/owner has responded saying hot tubs are maintained every morning apart from a Sunday however this is simply not true. Our whole stay nobody maintained this. And it definitely wasn’t rectified after reporting it. I asked if there was a manager I could speak to and Lee told me he won’t give out the boss’ number. 
Unhelpful and difficult to work with to rectify anything. I was just handed a business card for the site and a piece of paper to write out reviews on which I’ve chosen not to use for obvious reasons. 

Pictures to follow

Poor state - disappointing


OK this review is going to be hyper critical but saying that these lodges are sold by both the park and Hoseasons, with whom we booked, as being luxury lodges, which they so easily could be but unfortunately are not at this time, and yes despite the problems we would more than likely return if they were revamped to a luxury state they are not only advertised as but also priced at.
After paying for Wi-Fi it was all but useless at its peak it reached 2.2 mbps quite poor by any standard so bad in fact that my phone switched to 4G as it was was faster, (however on complaining I did get my £10 refunded)
The furniture all really needs replacing. The webbing has lost all its strength on the Leatherette settees making them very uncomfortable and difficult to rise from, also the stuffing was showing on a number of the cushions, with one having an old boiled sweet caught in it, the gaps between the cushions on the settees had quite an amount of other peoples crumbs and obviously not been cleaned for some time. The wooden furniture in the living dining area was badly scratched and stained with the veneer bubbling and lifting in places. In the bedrooms a number of the mattress creaked badly making it difficult to sleep when sharing a room, also most of the drawers were difficult to open and close, in one case we were unable to open a particular draw during our stay, (an annoying problem that a bit of wax would have solved).
Although outwardly the place seemed clean on close inspection it all really needed a deep clean and generally reflected a lack of attention, in fact most of the walls and upright surfaces needed a good clean and repainting. Also the blinds in the kitchen needed cleaning as the dead trapped fly indicated.
A large crack in bedroom mirror was worrying with us having left £200 deposit, as was the fact we noticed an inventory on the kitchen wall showing what should be in the lodge after a quick count of a few items we realised the the inventory reflected nothing as to what was in the lodge and to be honest I didn’t want to spend a day of my holiday doing an inventory check. 
Some essential repairs had been carried out but to a low standard, if a repair is carried out it shouldn't be so obvious that  your eyes are drawn to it as with the settees and door. 
The BBQ which again required extra payment, which did 4 bags of  charcoal, wasn’t particularly clean with the grill rack being rusty and the inside being covered in the remains of previous cooking. 
However, to their credit, on the two occasions we did report problems both were attended quickly and dealt with, firstly presumably the previous guest had treated the back door as a duck feeding station with the inevitable result of duck dropping and seeds around the door mat and in the door runners which was added to by a pair of swifts nesting in the rafters above, and secondly the bath on the second floor drained very slowly. 
A major issue was the lack of hot water, we we were a party of three adults and two children and the hot water ran out after a couple of showers, not good if you’re all getting ready to go out. I did report the problem but it seemed nothing could be done. 
Outside we had two table benches which again showed their age and needed some sort of covering in order to use, however quite a number of new benches were on site presumably waiting to be distributed. 
The lack of a washing machine was also a problem with children coming back from the beach or out of the hot tub with clothes that needed rinsing and spinning.
On the positive side some years ago these were probably luxury cabins however with little maintenance over the years they most definitely are not now, but if properly refurbished and maintained they could be again. 
The location is first class and the cabins are very well spaced out unlike the majority of lodges I have stayed in before. Also the hot tub in our Skylark cabin was very large and seemingly well maintained and well screened and was one of the few luxury items in the lodge. 
An unusual feature was that the lodges were a gated community with the gates being opened by number plate recognition cameras. The grounds were very well cared for keeping the area neat and tidy and there was refurbishment taking place on the outside of some the lodge’s. 
With Hornsea Lakeside Lodges there has obviously been a lack of maintenance in the past resulting in lodges that although outwardly clean are in fact grubby with furnishings that really need replacing. The lodges themselves could be fantastic the 4 bedroom 3 bathroom Skylark we stayed in being ideal for my family group at a fair price if they were as described. 
On leaving we discussed our concerns with the couple in reception and were told if we had made these complainant earlier they could have moved us, however spending a day repacking and unpacking to move to a lodge with similar problems was not an option for a weeks stay, alos during this conversation as the offer of a move was made they also  stated their frustration, as they put it, about children jumping of furniture which made me believe that we were given poorer accommodation because we had children, who at 9 and 11 are well behaved. At the end of  this long conversation it was explained that refurbishments were underway so we did asked to be informed if and when the lodge we stayed in was refurbished as when that was done we would definitely return as the location with refurbished lodges would be ideal for our party, we wait a response (but after this review I will be surprised if we will get one. 
The 25+photographs I have included with this review have attempted to offer fair views of the accommodation not only showing it idyllic location but also the poor state of the interior, with the shelf missing from the fridge to what seemed to be fruit pips on various walls, the poor state of the settee with very poor repairs an large amount of crumb's and food between the cushions including the boiled sweet trapped in the stuffing.
To sum up great loges in fantastic surroundings in a good location but they really need to be fully refurbished and updated preferably with a washing machine fitted and little or no increase in price as you are already charged for a luxury lodge which at this time is far from value for money.


could be so goog but...............

Just back from 4 days staying in The Kingfisher Lodge .
It's a lovely quiet site about 1.5 miles to the beach at Hornsea.
They seem to be expanding the site making sites for Static Homes but at the rate they're working it will take forever, they worked a couple of days but didn't do anything from Wednesday onwards. It's a big site with massive potential but probably not in my lifetime !
Our Kingfisher Lodge needs a fair bit of TLC really.
They class them as " luxury " but l wouldn't go that far.
Issues that l saw , but didn't ruin our stay at all were :

Loose Toilet Seat
Rusty toilet roll holder
Threadbare curtains
No blind in the bedroom due to the failed fixings, why wasn't it replaced ?
The curtain rail next to the TV is not even straight, embarrassingly so !
The ends missing on various curtain rails.
Dishwasher dispenser not working 
The benches outside were not in good order with splinters showing.
A repair just above the TV has been done but not painted over.
The shower raiser has been replaced but the old holes just left and not filled in.
The clock in the kitchen would state the correct time twice a day , get a new battery !

The stones in front of the patio door were full of weeds, took me ten minutes to sort.

The shower tray had a fair of mould , a bit of bleach sorted that .

I removed a few dust webs and cobwebs 

Some of the skirting boards need a good clean .

I reported the above and as we were leaving they replaced the outside bench and said they would do what they could with the rest of my points.

They should be proud of their product, if l was paying full whack in August, l wouldn't be impressed.
It's attention to detail that is lacking.

Walking round the rest of the lodges the vast majority had Green mould on the window surrounds , not a good look .
First impressions count.

Do they do regular inspections of their properties to spot these things ?

Will they sort the issues, only the next occupants will know. !

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