Name: Premier Inn Pontefract North
Address: Ai Business Park, 84 Knottingley Road, Knottingley, Pontefract WF11 0BU, Knottingley, Knottingley, Knottingley, WF11 0BU, United Kingdom
Rating: 9

Air conditioning

24-hour reception

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At the hotel

Doncaster Sheffield Airport

Leeds Bradford International Airport

Etihad Stadium

Piccadilly Gardens

Arndale Centre

National Football Museum

Manchester Conference Centre

Whitworth Art Gallery

Manchester Cathedral

Exchange Square

Manchester Museum

Manchester Art Gallery

Royal Exchange Theatre

Manchester Palace Theatre

Albert Square

Manchester Central Library

Manchester Central

Manchester Opera House

People's History Museum

Museum of Science and Industry

Premier Inn Pontefract North

Knottingley

We stayed here on the way back from Scotland as it is in a very convenient location with a restaurant next door. Everything about it was fine, except for one thing. You hear so much about bed bugs these days so I was sorry that there was nowhere to put my case. I ended up perching it on the desk.

Premier Inn Knottingley

Thank you for an excellent stay.  The room was in great condition, and we had a really comfortable nights sleep.  Top marks for the receptionist on duty, Friday evening (12/4) and Saturday morning (13/4), she was one of the nicest people we have ever met behind a reception counter.  

We shall come again when we next visit family.

Clearly Very Well Managed, & Great Staff.

I stay here often and on this occasion I have to mention that the staff helpfulness was outstanding. Nothing was too much trouble. The hotel was very clean, the bedroom was spotless. I recommend this hotel and will be going back. I find it strange how Premier Inn quality and standards vary between hotels, it must be due to individual staff and managers.

Great stay

Lady at reception ( don’t want to be rude, blond, I think hope polish ) was a credit to premier inn . She was amazing .
Room , great for what it had.
Complaint … don’t get 103 . Next to stairs and EVERY PERSON (it feels)  IS OUTSIDE .
For slams. Foot fall is intense. 
Don’t get 103 will stress u

Errrm nearly chilled.. sort of . We think. Well nt sure

I’m a big Premier Inn fan, thus this review is the polar opposite to my review of Premier Inn Karlsruhe which I’d stayed in the nights before Pontefract North. Where to begin? I checked in late, around 20:30, and due to the window being left wide open the room was chilly. I can understand airing out the room, but strange for guests to enter a room with the window open when it’s raining outside. Thus I turned up the thermostat and nothing. So I went to reception to ask if they had a spare heater which they said they did not. When I returned to the room there was a rather awful burning smell, emanating from the wall heating. When I looked inside, amongst the debris was a glowing orange wire from which the smell was coming. I’m no heating engineer so perhaps this wasn’t dangerous but it sure felt like it, so we turned it off from the wall and spoke to reception about changing rooms. They said no as the hotel was fully booked, but were polite and offered us extra blankets to keep warm. I wasn’t happy but it was very late, my kids tired, so I took the bedding and tried to sleep. Sadly the problems didn’t end there. This may sound pedantic but I wanted a freshen up, and when I entered the shower I was greeted by a massive hair stuck to the shower wall. It can happen, but sure was off putting. And then to top it off when we used the WC it seemed there was a problem with the cistern as the water ran for a few minutes, more worryingly with a gurgling sound coming from the bathtub plug hole when you flushed. Thus, I had the bare minimum few hours sleep I could before packing up our car early and heading off, with the family not even having a shower as we worried about water quality issues after the bathtub/wc gurgling. Perhaps we were just unlucky, but it was a horrendous stay. It’s rather bemusing that despite the night reception being polite, and again my mentioning the issues at check out to reception that they apparently are powerless to do anything at the hotel itself and I’ve had to complain via the website which says Premier Inn will get back to me in 30 days. That just feels weak customer service and will probably just end up with a generic we are sorry email.

Health and Safety Concerns During My Brief Stay

we use this premier inn a lot, its convenient for us on travels up and down the A1. My husband is coeliac, and we find the knowledge shown and care taken by the staff is excellent and really reassuring. Beds are lovely and comfy too of course

Always great, gluten free knowledge is tops

Very good for an overnight stay - comfortable bed, good shower, clean room with coffee making facilities..  Good location for the motorway.
Great value meal deal offer - £25 per person for 2 course evening meal, with a drink & breakfast included.

We stayed here for the weekend the rooms were comfortable,clean and everything you would needThe staff were very accommodating especially with all my mobility needs,it’s close to all we wanted and will definitely be going again thank you sue you made our weekend 

Birthday and ghost hunting

I stayed overnight before last stage of very long journey. Early on Sunday I could not start my car for the second time in two days and was concerned about the safety of motorway driving if there was a serious fault. I've stayed there before. The young staff are helpful and pleasant. It's nice. However, this was potentially a difficult problem, I was very tired, concerned and had difficulty contacting  the RAC online. So many thanks to receptionist Sue. She calmly found and called an RAC number that would enable me to speak to someone and I was able to get a much needed coffee while I waited. It sounds a simple thing, but to me, tired and travelling alone, it was a huge help and exactly what I needed. Thankyou 

Pleasant and helpful staff

Staff were all really friendly and welcoming. The room was a good size, was clean and in a secure area. It is situated about 10 minutes drive from Pontefract town centre and was easy to access from the A1.

Premier Inn Pontefract North

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