Name: 41 Draycott Pl
Address: 41 Draycott Place, Chelsea, London, London, London, SW3 2SH, United Kingdom
Rating: 8

Elevator/lift

Smoke-free property

Heating

Express check-in/check-out

Fire Extinguisher

Dishwasher

General

Fridge

Cable TV

Hairdryer

Shower

Wardrobe/Closet

Toiletries

Rooms

Laundry

Safe-deposit box

Services and amenities

Restaurant

Kitchen

Microwave oven

Meals

Free Wi-Fi

Internet

English

Arabic

Languages Spoken

Conference Hall

Business

Golf сourse (within 3 km)

Sports

Location

At the hotel

Room amenities

Sloane Square

South Kensington

Knightsbridge

Kensington and Chelsea

Duke of York Square

Cadogan Hall

Michelin House

National Army Museum

St Luke’s Church

Chelsea Sports Centre

Royal Brompton Hospital

Chelsea Flower Show

Chelsea Physic Garden

Victoria and Albert Museum

Holy Trinity Brompton Church

Victoria Railway Station

Hyde Park

Buckingham Palace

Big Ben

National Gallery

London Eye

Madame Tussauds

The British Museum

Loftus Road Stadium

The Shard

Tower Bridge

Tower of London

London City Airport

London Heathrow Airport

London Gatwick Airport

London Luton Airport

Farnborough Airport

Rochester Airport

Blackbushe Airport

Stansted Airport

41 Draycott Pl

London

I was supposed to stay at the Fitzrovia apartment, but when I arrived the code didn't work.  30 mins later after phone calls via my travel agent it turned out that there was a problem with the apartment and Capital Residencies had determined that without contacting me or offering me a refund that that I should instead stay at their much worse Piccadilly location.  This location features a streetlight immediately outside the bedroom of the 2nd floor Apt 1 shining in the window as well as loud street noise until 3am on a Tuesday. I slept on the couch. A terrible apartment far worse than pictured.  Beyond this, Capital Residencies doesn't answer its "Emergency Line."  You can leave a voicemail perhaps, but it probably won't be answered because this is a "tech enabled" hotel alternative meaning it will be unresponsive to its customers.

Rebooked to a worse location without notification

Nasty surprises to renters of these apartments. Capital Residencies breached its contract with me, having taken funds from my credit card in Sep 2021 for a June 3-6, 2022 booking. Despite an email from the office a week before check-in indicating that they would provide a code to the lock box to access the key to the apartment 24 hours before check in time, I heard nothing. In the 24 hours prior to check-in, they did not respond to my urgent calls or emails. While the staff were off enjoying their bank holiday, I had to scramble to rent a hotel at additional expense for this period and wasted precious hours on my holiday. When I finally reached Capital Residencies by email the following week to demand a refund (since they did not offer one, despite being aware that they had locked me out), they said "...sorry that you didn't have the experience that we want our guests to have..." - a fauxpology. Not only are they not competent, they are not sorry. DO NOT rent from this company.

A Capital Ripoff

We booked an apartment via Booking.com weeks in advance, payment was taken as expected a few days before and we had messages from the owner 2 days before to confirm we could drop our bags early on arrival. 

When we arrived we were told the booking was cancelled, the apartment was unavailable due to repairs.  They hadn't told us or Booking.com. Asked owner to find alternative accommodation (given we no had nowhere to sleep for 3 nights), he didnt ring back, and didnt answer phone again. There was another family there at same time who we didnt know, but turns out they had been told their booking was cancelled too "due to repairs" on their apartment. We found out NONE of the apartments were out of service due to repairs, all were occupied. 

Want to warn others about this!

(Booking.com sorted alternative accommodation for both families and were excellent.)

Avoid!! They took our payment & cancelled our booking but didnt tell us!!

41 Draycott Place , just off Sloane Square.
Not as booked described or matched - see pictures-the whole experience upsetting and disappointing.
Hours wasted of my trip trying to sort out without success what I booked and paid for -over 4 months ago. 
A One bedroom apartment with a living room with a sofa bed was not supplied. 
I was given a tiny room that couldn’t fit both a bed and a sofabed, a tiny bathroom and tiny kitchen beside the bed. 

The apartment by Capital offered £20 per night discount-(joke)  to put up with the mess - or cancellation with a refund.

THEY admitted that they  had booked me into the wrong room. 

I was given a tired smelly room with a double bed and dirty sofabed.  
I was treated extremely badly. 
Look at the pictures.

The cleaning lady told me the apartment I booked was on a 3 month long term let - was definitely not available. 
Do not book these apartments. 
You don’t know what you are getting until you arrive and then it’s too late.
Not good enough. 
Ruined my trip completely.

Terrible don’t waste your time or precious money

I think the colors used in the presentation should be simple and attractive for example the blue... etc.

Viewpoint on the presentation of the restaurant

A beautiful apartment in a beautiful district of London, well equipped, quiet and with a small terrace, everything was perfect!! A great communication with The Apartments by Prestige, and I thank of course all the stakeholders! You can book this beautiful apartment you will not be disappointed, and for us three we hope to return very soon, London is beautiful as always!

That's perfect.

Thanks again for this stay where comfort and service were both natural and elegant. The apartment with terrace on the canals is ideally located in a lively and easily accessible neighborhood. Just perfect.

Just perfect.

I stayed over night at the Chelsea apartments on Christmas Eve and it was fantastic. Such a lovely spot, just off the Kings Road, with all the Christmas lights and last minute shopping. The apartment was perfect - a large studio with plenty of space and a great kitchen where we were able to make a tasty brunch before heading off (small welcome pack was provided). Easy self check in/out procedure as well. Very clean and very well styled

Great location and beautiful apartments

Every time I go to London I stay in the apartments at or near Draycott Place. They're well-finished, very central, comfortable and clean apartments. I've tried all sorts of things over the years: studio, one- or two-bedroom apartments, and I've always found myself very well... practically at home! I definitely recommend them!

My house in London

I've been choosing The Apartments for my London stay for 10 years now, strategic location... all the apartments are renovated and have all the amenities of a 5-star hotel. The last time I stayed was in flat 6 at 41 Draycott Place.

41 Draycott Pl

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