Name: Lakeland Guest House
Address: St Patrick's Hill, Llanreath, Pembroke Dock, Pembroke Dock, Pembroke Dock, Pembroke Dock, SA72 6XQ, United Kingdom
Rating: 8

Smoke-free property

Heating

Garden

All Spaces Non-Smoking (public and private)

General

Non-smoking rooms

Room service

Fridge

Family room

Flat-screen TV

Shower

Rooms

Accessibility features

Accessibility

Diet menu (on request)

Microwave oven

Packed Lunches

Kettle

Meals

Internet access

Internet

Free parking

Parking

Beach/pool towels

Pool and beach

Family/Kid Friendly

Kids

Pets allowed

Pets

Location

At the guest house

Room amenities

Haverfordwest Airport

Lakeland Guest House

Pembroke Dock

The owners were lovely and really welcoming. I needed somewhere reasonably priced before a visit to Skomer and this seemed to fit the bill. My room was a little tired and a little dated. But I could’ve forgiven this except I had a terrible nights sleep. Mainly due to tipsy guests coming back after the pubs closed. Followed by a family of eight spread over different rooms getting up at 4. I can only assume they were meeting onward travel. But they were so loud and moving back and forth between rooms that it made it impossible to sleep. Maybe I just had an unlucky night.

Ok, but not for me

As soon as you arrive you see an amazing view with lovely kept gardens.
As soon as you enter you will be amazed at the quirky deco, I want them to decorate for me.
There ideas are amazing, Large Guest lounge with a conservatory looking over the estuary, with fridge and microwaves, an added extra you wouldn’t get in most guest houses, easy check in and check out, lovely host who was very friendly and at the same time gave you space and wasn’t to intrusive like some guest house owners.
Could not praise the place enough and definitely will be returning and recommending to others.

Best quirky deco I’ve seen

I don't usually review accommodation as I it's normally exactly what I expected, nothing to say.  However we found the booking.com photos misleading so I feel I should describe our experience of staying at Lakeland Guest House.  Sorry it's long, but if you're thinking of staying I advise that you read it and look at the photos and make sure that it is what you are looking for before booking. 

EXTERIOR - On arrival, we found a modern brick building with a slighty messy, run down look, i.e. broken garden ornament, garage door that wouldn't shut because of stuff spilling out into the parking area and leant against the boundary wall, old caravan having some kind of repairs done.  The porch was decked in artificial Christmas greenery and to us, felt a little odd. 
INSIDE-  the entry hall felt to us like a spooky old stately home. Mounted deer's head on the wall, grandfather clock with no hands, pictures, old furniture and "objets" everywhere (more than in other reviewers' photos), and very dark. There was a plaque saying "Ring for maid service. If no-one comes do it yourself!" which rang fairly true as having sought out a human presence we were given keys and made our own way to our room. 
OUR ROOM -  had a small window overlooking  the dock but it was VERY dark! Dark walls, dark furniture.  Fake brick wallpaper into which some bygone visitor had scratched a greeting. To us, the furniture all felt and looked old, cheap and dated, from painted (but chipped) 1950s wooden drawer units to a huge (70s?) rotating "Bond villlain" chair. The wardrobe contained a collection of mismatched cheap coathangers. The bedlinen was mismatched and the main double bed was saggy though the mattress on the single bed felt newer. I can't really comment on cleanliness as it was just too dark to see properly, but the polycotton sheets and pillowcases were not ironed and didn't have a washing powder smell and I found myself wondering if they had been previously slept in (see later re. cleanliness). 
The tea and coffee facilities were good. A full size kettle and plenty of tea and Nescafe coffee. Unfortunately, the milk was those little pots you get in fast food joints but not a biggie.  
THE BATHROOM - the bathroom was brighter and gave an overall first impression of cleanliness, but the towels were yellowed and one of them stained and the floor edges and more inaccessible areas showed longstanding grime. There were nice little individual Lux soaps and shampoo tubes, but again, everything felt a bit dated, in places very worn and a little eccentric.  The shower did work, however, though without a shower tray or barrier, the water rang across the floor to wet the bedroom carpet. 
SHARED AREAS - the shared sitting room was dark and felt cluttered with loads of old furniture and ornaments which gave an "antique shop" feel to it. Table mats on the dining table were dirty, and the floor also dirty. The room contained a couple of microwaves (a nice touch for guests with takeaway) and a fridge with a sign saying "If my noise disturbs you turn me off".  This was clearly well-meaning but it was misguided, as, when I checked, sure enough, other guests had put food in the fridge which would have spoiled.    We sat for a while in the front glass balcony and the sofa was dirty with crumbs and dog hair. I wasn't comfortable to sit on it and perched on the edge of a pouffe which had a couple of dead bluebottles on its corner.  The overall porch area was dirty, with cobwebs containing a dead crane fly, and mould on the window frames and upvc sealant. It clearly had not been cleaned in some time. Even the telescope (another nice touch) was dirty and although interested, I didn't want to touch it.
The upper landing and corridor were again crowded with pictures and old furniture, with stacks of more pictures leaning against the wall waiting to be hung. 
NOISE - We didn't find noise a big problem. You could hear plumbing/voices/TV from other rooms but not excessively. The early risers banged about and slammed doors but that's not the accommodation's fault.  We were above the car park so heard the cars pulling off - again a fact of life. 
LOCATION - It was ok and overlooked the water but unfortunately also the industrial part of the dock.  
FRIENDLINESS - I really can't comment as we didn't see anyone for more than a few moments. 
OVERALL - We wouldn't stay again.  To us, Lakeland Guesthouse had the feel of a hostel, but for guesthouse prices. We're fairly easy-going travellers and mainly just need a decent bed for the night but we got a saggy bed and were concerned by the dirtiness of some areas. Our room was not like the rooms shown on booking.com and for us, the overall feel was crowded, eccentric and tired. Others may like the atmosphere, but to us everything was old and shabby and felt like it had come from a charity shop or auction room. The stacked pictures, overspill from the garage and the fact that the owners arrived back from somewhere bringing in more second-hand furnishings during the short while we were there indicates that this is a choice of character for the guesthouse and is being actively added to. But it didn't work for us. 

A "character" stay which could use a good clean in places. 

Despite having booked a room by phone, had the booking confirmed by phone and confirmed face to face by a third party, Guess what, no room available after having a 200mile journey to see sick relatives. No apology given by staff and would never even consider booking at Lakeland ever again. Total nightmare.

No room at the Inn.

On the positive side, the proprietors were willing to facilitate arrivals from the ferry in the early hours of the morning. There were other establishments who refused when I enquired. This guest house is very near the ferry port and easy to find. The price was the most reasonable option I could find online. The local Travelodge wanted over £160 for the night! However, on the negative side, I was bewildered to find there wasn’t a fresh set of towels provided, just a heavily soiled one left on the bathroom floor by the toilet. The bed linen was visibly clean, but the duvet smelt of stale sweat. The window only had a fanlight to open which meant ventilation was limited on what was a very warm night. Although the booking app stated there was free WiFi available here, there was no information displayed in the room or in the public area explaining how to access the connection. Contact with the staff was only available via phone; it was a case of leave your key on the counter as you go. Rather impersonal. No breakfast available either.

The most affordable option in Pembroke Dock

Excellent guesthouse. Great location to proximity of port and town Centre. Proprietor Mal was attentive, friendly and welcoming.  Rooms were very well appointed and comfortable. Great amenities in the room. Coffee making facilities, fridge and microwave. Shower was excellent too.  Will be back. Thank you.

Excellent with a visit.

Stayed overnight due to a wedding. Nice welcome and an immaculate, spacious room. Very convenient for town centre. Located on a hillside, near a golf course and with views of the docks and surrounding area.

One night stay

The location of the guesthouse is really nice, on top of a hill overlooking the Pembroke Dock. The structure is a bit dated but the rooms are spacious and comfortable.

Valid guesthouse

Last visit was approx 6 years ago,
Redecorated, amazing rooms, amazing view and an amazing welcome.
Would not understand if anyone would not like this place. 
Large Guest lounge with conservatory with view of river for all to enjoy.
Microwave in Lounge.
Very relaxed atmosphere.
No longer do breakfasts but town only minutes away so not a problem.

Amazing

Room 6 was very dirty. Dust all over the picture frames and the shower was scalding hot or very cold. All the mattresses had a dip in them. You could feel the springs! had to sleep on top of the duvet for extra back support. I only booked here due to positive reviews, but after speaking to the owner the room we had was the one that needed updating!! No good telling us after we booked it. Breakfast was not all that either. Very salty bacon. Also they are NOT dog friendly as our dog was banned from the breakfast room, lounge and the front lawn! Unbelievable. Will not be returning to this place again.

Lakeland Guest House

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