Name: Banyers House
Address: 16 Melbourn Street, Royston, Royston, Royston, SG8 7BZ, United Kingdom
Rating: 8

24-hour reception

Smoke-free property

Garden

Television in lobby

General

Accessibility features

Wheelchair Accessible

Accessibility

Luggage storage

Services and amenities

Breakfast

Restaurant

Meals

Free Wi-Fi

Internet

Multi-language staff

Languages Spoken

Free parking

Parking

Event facilities

Conference Hall

Business

Pets Not Allowed

Pets

Extra decontamination measures

Personal protection equipment for guests

Contactless check-in and/or check-out

Additional measures against COVID-19

Health and Safety Measures

Location

At the guest house

Cambridge Airport

Stansted Airport

London Luton Airport

Milton Keynes

Madame Tussauds

The British Museum

Tower of London

National Gallery

Tower Bridge

The Shard

London Eye

Hyde Park

Buckingham Palace

Big Ben

Loftus Road Stadium

Victoria and Albert Museum

Banyers House

Royston

Well, we were there for 3 nights and after the first night the room wasn’t serviced, but we arrived back too late to do anything about it.  Next morning we found the person and pointed at the room.  Even so, not all the towels were changed and the shampoo/shower gel were not replenished.  We carry our own, but sloppy!

Breakfast – No fruit of any kind. Boxes of lowest common denominator cereal, but you’ll have to go and hunt down the milk.  No butter unless you ask and it then comes next to frozen.  Watery, cheap, out of a box orange juice and a glass full of ice, so you actually don’t get too much.  Do they have the worst coffee on the planet?  That may be a bit of a stretch, but they are in contention.  Too much detail already, I know, but in general, just not very good.  Avocado, too hard to eat and left on plate, but nobody asked why.  As a plus though, the sausages were actually OK.

Dinner – We ate there twice.  Our program gave us no option.  Sausage and mash, you can’t really screw up.  (Same sausages as at breakfast!)  But baked cod you can and they did.  Left most of it, but again nobody even asked.

There must be somewhere else in Royston.


As an Hotel - Mediocre.  As a Restaurant - Not that good.

Had the best stay at banyers hotel! George and Alex the bar staff were amazing! And Thankyou to Hannah who went above and beyond to make us feel welcome and at home the whole time! Accommodating for the little one aswell! Will be back again for sure!

Amazing stay 

Lovely old building, and well laid out. Food is nice and staff are friendly and helpful. Especially George who went above and beyond though it was his first night, from out behind the bar, serving evening meals. Breakfast staff very friendly and helpful too.
Couple of small niggles. Our bed sheet was stained. Did mention it to staff in the morning and it was changed that morning. No clean cups left for the next day if you are staying for more than one night. No hand soap in the bathrooms of the rooms either. For a 4* hotel you would expect this. 

Rooms are comfortable and have basic needs in, iron and board hair dryer and straighteners and one bath robe if required.

Low road noise if facing the front but nothing to complain about.

Nice hotel

Had a really lovely one night stay, room and facilities all good. The food was exceptional  and all the staff were fantastic, especially Katrina who went out of her way to assist us with a voucher booking confusion.  Look forward to visiting again and highly recommend. 

welcoming hotel

I popped in with a friend to have a cocktail, the staff were friendly and venue nice but the cocktails were a complete disaster! We had a strawberry Martini and a margarita in the V shaped cocktail glasses! They were not full to the brim and for the money a very big letdown. Unless there are improvements we will not go there for cocktails again. I can however recommend The Flintshack their cocktails are amazing 

Disappointing

Very nicely appointed rooms, very comfortable beds and everybody very friendly and welcoming. Great selection of drinks in the bar too! This has been very well developed and smacks of quality from wealking through the door.

Nicely developed

The potential for this hotel to be great is definitely there. Nice building, good location, large bar and restaurant area. However that is where my compliments stop…room was far too hot and stuffy, mattress was soft, if you’re in a room above the restaurant toilets you’ll be forever hearing the hand dryer going. Having read multiple reviews about the slow service, we decided not to eat here for dinner (we highly recommend the Thai Rack Glass House down the road) however breakfast was included in our stay so we ate in the hotel restaurant for breakfast. Despite there being three waitresses serving four tables, the service was incredibly slow. This was topped off by a waitress giving the middle finger to a family behind their backs as they left as they rightly so didn’t want to wait any longer. We found this highly unprofessional. When our breakfast arrived, it wasn’t as ordered, the quality of the food was average and although a continental breakfast buffet was included in our hotel stay, there was no such thing.

Underwhelmed

Always made to feel welcome. Even when busy or lacking in staff due to illness or leave. Good selection of beers and wines. Never had a bad meal there.  Is always best to book during holiday periods, but have also just walked in too and managed to get a table. Really enjoyed the live music night before Christmas. Had a decent pint of Guinness too....which isn't always the case at some places. Pods in the garden are great too.

Always made welcome

Superb!

I stay in a lot of hotels for work which has made me rather picky over the years but this place is faultless in every way: service, breakfast, quality of room and style.

Shame we couldn’t stay longer, I was looking forward to a nice hot bath!

Stay here!

6 of us prebooked a festive menu but we had to leave without Xmas dinner as service was so slow. Took half an hour to get first drinks, another hour for starters  but vegan starter was missed off and came after we all finished. Noone could tell us when our mains were going to come out , let alone dessert.  Such a disappointment. The manager couldn't offer an explanation and offered us bottles of wine but most of us were driving.  So disappointing as this was a special get together.

Banyers House

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