Name: Salford Quays Apartments
Address: Harbour City, The Quays, MediaCityUK, Salford Quays, Salford, Salford, Salford, Salford, M50 3SA, United Kingdom
Rating: 7

Elevator/lift

Heating

Washing machine

General

Non-smoking rooms

Family room

Hairdryer

Shower

Toiletries

Rooms

Iron and board

Services and amenities

Coffee/tea for guests

Microwave oven

Meals

Free Wi-Fi

Internet

Parking

Pets allowed

Pets

Location

At the apartment

Room amenities

UK Bungee Club - Manchester 160ft Bungee Jump

Old Trafford

Barton Swing Aqueduct

Manchester United Museum

Chapman Gallery

Museum of Science and Industry

People's History Museum

Manchester Opera House

Manchester Central

Manchester Central Library

Albert Square

Royal Exchange Theatre

Exchange Square

Manchester Art Gallery

Manchester Cathedral

Manchester Palace Theatre

National Football Museum

Arndale Centre

Manchester Conference Centre

Piccadilly Gardens

Manchester Museum

Whitworth Art Gallery

Etihad Stadium

Manchester Airport

Liverpool John Lennon Airport

Wavertree Botanic Gardens

Sefton Park

Liverpool City Church

Anfield Road Stadium

Liverpool Metropolitan Cathedral

Philharmonic Hall

World Museum Liverpool

Liverpool Wheel

Albert Dock

Port of Liverpool Building

Museum of Liverpool

Hawarden Airport

Blackpool Airport

Salford Quays Apartments

Salford

crap hotel crap customer service

lift didn't work 

Was not informed about deposit we had to pay so made the first night a nightmare.

it has been a whole week since i have stayed, i have chased this hotel every day for my deposit money back but not heard back from them!

ABSOLUTE JOKE

WHERE IS MY DEPOSIT MONEY???!!!!

I have booked an apartment in this property even though I only needed one bedroom. Nevertheless, I was able to appreciate the completeness of the services. For those who have to stay longer there is also a washing machine and the possibility of lying on top of the bathtub. It is also very close to the Metrolink headquarters and therefore convenient also for those who do not travel by car.

Very well organized apartment

Stayed here for 1 night while we watched watch the match. Check in was quick and easy. Location can be a bit tricky to find if you haven’t stayed before. They do take a £200 deposit for the room but this is pretty standard practice for apartment style hotels. We had a studio apartment which was spacious and had all the amenities we could ask for. Had a nice river view from our balcony, but the balcony was closed because of insurance purposes, no big deal though. Room was stocked with tea and coffee, even had a cafetière with ground coffee packets! Only think about the room was the shower was a bit weak for my liking but that’s only a minor niggle. Our nights sleep was marred by the headboard squeaking at every movement making it hard to stay asleep for a good amount of time. 

Overall a good stay in a good location for Old Trafford with good transport links. For £50 a night you can’t really ask for too much. Probably would stay here again if the price was as low as it was. 

Pleasant 1 night stay for the match 

I booked a 2 bedroom apartment for 2 nights. Grumpy receptionist- no hello or smile just utterly miserable. Our apartment on 5th floor was tiny, furniture broken, floor laminate in kitchen/living room peeling off in various places, carpets stained, etc.. on booking I was told that we would get a discounted rate of £10 per 24hrs in the local multi-storey car park. Mentioned this to receptionist and she stamped our car park ticket. When we went to leave less than 48hrs later the ticket machine requested £47.50! No ability to reapply discount as apartment reception was closed until 10:30am on Saturdays and we needed to set off at 9:30. Spend your hard earned money elsewhere.

Avoid...avoid...avoid

I booked an apartment online fairly last minute, as it was conveniently located for my meeting the next day.

I drove there in my car, following the post code in my satnav. I couldnt find the place as the post code just took me to mediacity (a huge complex of buildings), and the map on the email confirmation wasn't helpful either. It doesn't even exist in google maps when entered!

I rang the number given on their website and it rang out... at 7pm. Very poor service.

In the end, I ended up paying for another hotel without any refund.

Avoid IMO.

Couldn't even find it...

One star given for the location.  Advertised as having a car park - it is a public multi-storey car park around the corner which we struggled to get into and had to lower the suspension.  I had contacted the apartments on 3 separate occasions prior to arriving to ask about the parking but nobody had the courtesy to get back to me.  Location is perfect, other than that carpets were filthy, laminate flooring damaged, stains on walls and ceilings, woodwork scuffed, a 2 seater settee for 4 people not acceptable.  Very overpriced for the condition.

Very disappointing

We arrived at night and showed our booking which had already been paid for, i have my card to put down a deposit. 2 days later without informing me or gaining my consent they took 198.00£ from my bank account. And then Gary the manager accuses us of being in the wrong! Stay away!

Fraudsters

The good lady and I have recently stayed in these apartments for two nights. We were booked onto a Manchester ship canal tour and the pick up point was at the Imperial War Museum which is a stones throw from the apartments. We found the reception staff most polite and the apartment itself was  very adequate for our needs. Should we need to be in this area again we would certainly use these apartments again.

Ideal for our needs

We booked two rooms at the Heart Apartment Manchester, for one night. After being told that the deposit would be refunded on departure. 4 days after departure I noticed that £200 have been taken off my card, when contacting the apartment, they advised that we have been charged for cracks behind the toilet tiles. I asked what they thought had caused the crakes - they responded "Floating toilets if sat on heavily beyond a level of normality, they can put pressure on the support beams causing the tiles to crack". Firstly, I am size 8. (8 and half stone) I disputed the charges and informed bookings.com who I originally made the booking with. I have then noticed all the reviews, regarding customers deposits being taken. A week after, I noticed that actually £200 had been taken for each room total £400. Now as far as I am aware the likely hood of two floating toilets have cracks... coincidence?? This apartment is a scam!! We are £400 down and they are unable to provide the reason why, two rooms have been charged with £200 each. I am currently waiting on bookings.com to contact me.

Dont not stay at this apartment

Initially concerned regarding the location being out of Manchester, but inexpensive 20 minute tram ride from the centre made this a very cheap alternative. Lovely, spacious very clean and modern apartment with two double bedrooms, one en suite. Very adequate for short stay. Courteous check in. Good sound proofing and never heard anything from outside or other tenants. Also good little Booths supermarket around the corner. Would definitely stay again.

Salford Quays Apartments

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