Name: Pier House
Address: Harbour Front, Charlestown, St Austell, St Austell, St Austell, PL25 3NJ, United Kingdom
Rating: 9

Smoke-free property

Heating

Terrace

No elevators

Reception desk

General

Non-smoking rooms

Room service

Family room

Hairdryer

Shower/Bathtub

Shower

Rooms

Telephone

Services and amenities

Breakfast

Breakfast in the room

Restaurant

Packed Lunches

Meals

Free Wi-Fi

Internet

English

Languages Spoken

Free parking

Free parking nearby

Parking

Next to the beach

Pool and beach

Golf сourse (within 3 km)

Sports

Pets Not Allowed

Pets

Extra decontamination measures

Personal protection equipment for guests

Contactless check-in and/or check-out

Additional measures against COVID-19

Health and Safety Measures

Location

At the hotel

Room amenities

Charlestown Shipwreck and Heritage Centre

Charlestown Beach

Duporth Beach

Porthpean Beach

Crinnis Beach

Cornwall Football Golf

Newquay Cornwall Airport

Plymouth Airport

Penzance

Pier House

St Austell

Wonderful evening, street food was excellent,  staff were really helpful and the evening was complete by the impromptu singing from the travelling Elderberries absolutely brilliant,  a great night was had by all.

Lovely evening 

Although this has been done up after a fire so everything is new, it is missing something. 

It is bland. The decor and tables reminded me of a Travel Lodge and the lights were turned on full in the evening. It felt as if they were catering to the masses. It’s fine but nothing special other than the location when the sun is out and you can sit outside.

Drinks only. Fine, basic.

Visited this pub numerous times over the years. Great location next to the harbour with sea views but they don’t accept cash now so we won’t be returning again any time soon.Shame but it’s the principle.

Doesn’t Accept Cash

We stopped here last year (before the fire) and wanted to rebook but due to renovation work this wasn’t possible. The food was excellent along with the friendly staff. A beautiful place just for a drink right on the harbour. Would definitely recommend. 

Beautiful place

Didn't stay at this hostelry but had a great impromptu supper. Overlooks the harbour and is a lovely place that locals use. Our evening started rather stressful with having at short notice to find a place to stay for two nights.
Rowena came to our rescue and went above and beyond her remit and sorted us out a room with the Raishley Inn for the two nights. She was an absolute diamond and we can never thank her enough. 

Great lively place that locals use. 

We  have often stayed here and always had a wonderful time.  Sadly, it caught fire in January and is being renovated.  When that is finished we are hoping to go back but we don't know when that will be.  The view out over the bay is amazing, whatever the weather and all the staff who work there can't do enough for you.  The beer and cider are very well kept and the food is really good!

Home from home in a beautiful friendly hotel

Excellent hotel, staff were all lovely, very polite, we had a beautiful room with stunning views, amazing food so we ate both evening there, couldn't fault it at all. Even had snow which was an experience next to the sea. Will certainly return.

Faultless

Hi everyone.!
We arrived slightly later than our usual time as Marvin and myself are regular visitors to the Pier House after checking in and a quick chill out after the drive from our home in Lytham st Annes, we met up with a few of my friends & locals in the Harbour side..! 
It was my birthday on Friday 20th January hence the visit to celebrate in my favourite place in the country, I was happily sipping my first Gin & tonic when the fire alarm was sounded.(6.30/7.00pm,ish) at first the response was oh! It’s a false alarm..! But no it isn’t there was a considerable blaze gathering momentum at the rear of the building, as a ex oilfield worker and fire team leader part of the drilling team on board oil rigs all over the world I knew only to well the present danger could cause..!
Outside now was the shout..!
I’m sure you’re aware of how the rest of the evening panned out.!
I myself would like to express the professionalism and calmness of your emergency response team especially Helen the Area Manager, all souls,staff & residents alike were accounted for safety first.
Residents where relocated to the Rashleigh Arms alls well that ends well,
Good luck with the rebuilding and repairs Marvin & me will be back ASAP..!
Many thanks for an eventful birthday weekend.!
Mr Steven Wilson & Marvin..
Room 29 as always.!

My birthday weekend

Excellent, spacious room with views over the harbour. 
Everything was clean and fresh, very comfortable double bed a lovely selection of teas, coffees and biscuits in our room.  The staff were very friendly and made us feel totally at home. 
Great pub bar, with open fire leading to a well laid out restaurant. We had a very reasonably priced evening meal which we both enjoyed. There is a good selection of wines and beers - loved the 'Proper Job'.
The price included breakfast, cooked full English through to continental and even porridge, very varied selection.
Historical setting and the harbour has been used as a film set - recently for 'Poldark' and it is on the Cornwall Coastal Path so good walks from the hotel. A number of other places to eat and drink as well as unusual shops and galleries in Charlestown.

Would not hesitate to stay again and fully recommend this jewel in the heart of the harbour.

Perfect Hotel in perfect location.

The hotel is gorgeous, right on the harbour with beautiful views in a picturesque Cornish village. The staff were exceptionally friendly and helpful and I had a wonderful birthday meal. The room was cosy, really comfortable and clean. Really lovely hot shower and towels and dressing gowns provided. The star of the show was the breakfast though, which is included in the price. Everything you could possibly expect for breakfast was on the menu and was absolutely delicious. It set us up for such a good day exploring the beautiful coastline. 10/10. I’ll be back very soon. 

Pier House

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