Name: Riverside Country Park
Address: Wooler, NE71 6NJ, Wooler, United Kingdom, Wooler, Wooler, Wooler, NE71 6NJ, United Kingdom
Rating: 8

Smoke-free property

Heating

General

Non-smoking rooms

Rooms

Laundry

Services and amenities

Restaurant

Meals

Internet access

Internet

Billiards

Fishing

Recreation

Free Parking on Premises

Parking

Swimming pool

Pool and beach

Children's playground

Kids

Pets Not Allowed

Pets

Location

At the hotel

College Valley Estate

Newcastle International Airport

Riverside Country Park

Wooler

Great site in a lovely location. We stayed in a lime tree lodge and it was fantastic. So big with two bedrooms, both with walk in wardrobes and one with ensuite. Main bathroom had a bath and overhead shower. Spotlessly clean.  Evening entertainment was fantastic for the kids. My daughter loved the mini disco. Also enjoyed the play areas. All staff were lovely and friendly. Special mention to Barry who came to look at our heating. Great location for exploring Northumberland

Fantastic site

What a lovely place to have a holiday. The accommodation was clean, comfortable and spacious. We treated ourselves to a lodge with a hot tub which is highly recommended. There are play parks for the children to play with and local wildlife just wonder around. Children enjoyed seeing rabbits and ducklings. It is a great location for many places in Northumberland or parts of Scotland. My only slight downside was the swimming pool was a bit worn and dirty so we only used it one.

Lovely Lodges in a Lovely Area.

We had the best week staying at the park. It was what seemed like the wettest week in history!! Which is what makes it more remarkable that we enjoyed the park so much. The kids entertainment is excellent, every morning from 9.30 to 11- what a god send on a dark wet day. Seb and Charlotte were amazing, our kids genuinely loved coming down each morning. Seb was named my son’s favourite person in Wooler 😂 On a serious note, they were welcoming, kind and learned quickly to think outside the box when the weather meant all activities had to move inside. Bronwen and Lucy were also very kind and helpful. We ran into the manager one day and he was super friendly, asking about our experience and checking everything was okay. 

The swimming pool was good- one day the changing rooms were very wet and not the cleanest. The hot tub was out of order. Second day they were spotless and hot tub was open, so perhaps luck of the draw on this one.

Evening entertainment- we came down a couple times to this but it was a bit loud for our little ones. Looked to be good fun though and a wide variety of acts on.

Parks- great for all ages. Two parks both very good, and very safe. Kids loved them.  

Wildlife fab- not sure what the birds were (ducks, geese,chicken?!) but they were very friendly and some had gorgeous little chicks. Great for the kids. 

Shop- onsite - had everything we needed

Milk bar- great little place super hot drinks and ice creams. Staff exceptionally kind and even offered our wee one a free pot of ice cream 🥰

We didn’t eat on site as we like going out and about in the evenings. I can highly recommend Milan’s, Number 1 hotel and Wine - both in Wooler. Slightly further afield in Bamburgh we highly recommend The Middle Inn and Lord Crew. Also recommend Beadnell Towers in Beadnell. Also for the kids the softplay and crazy golf in Seahouses. Amazing how many wet day activities we found. We visited Ad Gerfin across the road. Lovely food and drinks but see my review regarding family activity. 

Van was spotless.  We were amazing how clean and spacious it was. Bedding and towels fresh and clean. Shower powerful and hot. 

I honestly can’t recommend this place enough we will defo be back and hope to bring the sun with us next time! Thank you.

Best week ever!

We decided to have a run out for some food the team at wooler are excellent very polite and helpful couldn't do enough to accommodate us. 
Horrible day made a lot brighter when the team at the bar and  grill were very welcoming food was tasty as well thanks

Warm and welcome

Really nice and welcoming Scott, Cameron, Anya and the rest of the team was really welcoming. Martin and the new man  was nice with a range of food options. Lots of entertainment for the younger kids throughout the day and live acts later on at night.

young teen loving the site

The camp itself is immaculate, well kept and the caravans are lovely, the issues lie with the entertainment venue. Upon arriving for a bankholiday weekend we arrived at the entertainment venue at 8.45 only to be told the bar and venue has called last orders and was about to close. This was a Friday bank holiday! As more people arrived they were refused service? Eventually as more people arrived the bar staff re opened the bar, as for entertainment on a Friday bank holiday there was none.
On the Sunday after having a meal and drinks  in the venue at around 9pm we were handed paper cups and told to decant our drinks into the cups and leave the venue. At this point around 9pm the lights we switched off and we were left to sit in the dark! I had to ask the staff to turn the lights back on to use the toilets. After coming to the camp for many years we feel the lack of entertainment or commitment to the customers was clearly lacking, this was also the case the previous visit although we thought we woukd give the camp another opertunity. Unfortunately we were wrong to do so as nothing had changed. If this is what it's like on a bank holiday weekend id be very causias of going during a quite period.
We will probably not return in the near future until the entertainment and venue issues improve.

Poor venue issues

3rd visit to the riverside this year caravans are clean  and well equipped  the site is kept spotless   the staff on the site are all hard working  we had a problem with the shower and the reception staff sorted it out and the maintenance men arrive to repair it not long after can't wait to return

We love the riverside

Went to the Swimming Pool located through the Arcade the process was easy and hassle free . After swimming myself and my nephew decided to get some food . The most amazing chicken wings ever my nephew couldn't get enough.  

Staff were amazing nothing was too much to ask for . 
Would definitely recommend fun for all the family and a little gem in the loveliest place Wooler. 

Amazing ! Definitely Visit for the lush food

Arrived and was given pitch 16, the furthest pitch away yet I emailed to ask for a pitch near the amenities as disabled.
Once on pitch I photographed 10 lots of mess (dog) they tried to tell me it was the ducks, but it wasn’t….and why was it only on my pitch. Litter also on pitch. Rand reception and someone came and cleaned it.
Decided to try the restaurant, ordered Sausage and mash, waited 30 minutes then it arrived dry and as hard as anything. Sent back, bar staff was lovely, says it’s not normally like that but they have a trainee chef.
Waited 45 minutes for new meal to arrive, wasn’t much better. The mash was still very dry so I’m guessing it was powdered. The gravy still had lumps of granules  not whisked proper.
Decided to cut my losses and just ate the sausage.

Toilets for campers needs looking at and cleaning, was in awful state. Certainly won’t be using them on my stay.
Also the restaurant, entertainment and swimming pool are advertised as on site, they are not. It was a walk and then cross a busy main road on a tight bend. Not safe for me on crutches.
Very very disappointing so far and I have another 4 days

Very disappointing 

Had a brilliant week at Riverside. It’s a lovely clean and spacious park. The staff are friendly and helpful. Special shout out to Scott (complex manager). Emily, Emily and Jodie (Ents team) for their boundless energy and great shows. Tip: ask for an entertainment programme when you arrive, unsure why it’s not included in the welcome pack?

Riverside Country Park

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