Name: Cumberland Inn and Spa
Address: 120 Greene St, Cumberland, Cumberland, Cumberland, 21505, United States of America
Rating: 8

Smoke-free property

General

Concierge services

Services and amenities

Coffee/tea for guests

Meals

Free Wi-Fi

Internet

Free parking

Parking

Beauty and wellness

Pets allowed

Pets

Extra decontamination measures

Personal protection equipment for guests

Contactless check-in and/or check-out

Additional measures against COVID-19

Health and Safety Measures

Location

At the resort

Gilchrist Gallery

Gordon Roberts House

Emmanuel Episcopal Church

George Washington's Headquarters

Allegany Museum

Canal Place

F. Brooke Whiting House and Museum

Cumberland Inn and Spa

Cumberland

We stayed here for the night while my husband was biking through on the GAP trail. 

We found the check in super easy, more like an air bnb. If you like the service and feel of a traditional hotel, it may not be for you. 

We for one like the privacy to check-in with no attendees, and come and go as we please.

The room had everything we needed and there we some general sitting,  eating and coffee areas that made the stay convenient.

over night stay for GAP trail ride

This inn is hardly “luxury”. The outside of the building has charm and our room, the Eliza, was nicely decorated, if a bit spartan.
That is where the good news ends. We were texted contactless check-in instructions by David. Contactless check-in may be convenient, but I think in this instance it means “lazy”. We did not see or hear an employee during our visit. We were told to text the number with any issues, which we did when we realized that  the dirty towels from the previous guest were still on the floor of our bathroom and we had no clean towels. By check out the next morning, no one had responded to our text message requesting clean towels.
Additionally, the guests above us appeared to be moving furniture at 4 am, but given that there was no response to our earlier text about towels, we didn’t bother escalating the issue.
While I prefer to support local businesses, I cannot recommend the inn to other travelers based on our lackluster experience.

Disappointing lack of service

Stayed here 1 night while biking Pittsburgh to DC and had the best night of sleep during our 4 night/5 day trip. The building appears to be from 1870-1900, with 10 ft ceilings and original hardwood floors. Everything was pristine clean. Shared bathrooms were fine.

They have secure overnight storage for bikes and rags to wipe off daily grime.

Great place to sleep.

We stayed here and had a nice comfortable room. There is no one onsite to assist us. Called “Contactless checkin”, which was ok, but when the coffee break room ran out of cups, there was no one to replace them before we left. Be careful which room you reserve. When they say the bathroom is private in the hall, it’s quite a ways from your room.

A comfortable room

This inn is in a very cool historic property. I wish we could have stayed more than one day! The room was comfortable, and it was nice to have coffee and tea available in the lounge. Would absolutely stay again.

Lovely place!

We selected this hotel because of its history.  We loved the idea of staying in a place built in the 19th century. This place is well suited to a certain type of traveler.  For example, there is garage storage for the many cyclists who visit the area.  The rooms were quite clean. We stayed in a room where you had to enter the hall to get to the bath.  The bath would have been shared if the other room using it was rented to the same party. As we were alone, the sharing room was taken out of service so the bath was private.  Some rooms have attached private baths.  There is a lounge area with coffee and tea available anytime.  If friends/family are traveling together, the lounge is a bonus for gathering.  Disappointments included the stained carpet on some stairs and small bath towels.  As some stairs were polished wood, leaving stained carpet on some of the stairs seems a poor choice.  The b&b vibe comes partly because the staff is not usually on site, but is available by text or phone.  Also, because of the historic nature of the building, there are many steps and stairs.  There are some workarounds if stairs are an issue.  Discuss at booking to be sure you can be accommodated.  Overall, we enjoyed the stay. Very inexpensive.

Feels more b&b than hotel

Our room was clean and comfortable and check in was easy since David texted us with info ahead of time. But the first thing that greeted us was a really dirty, gross carpet in the common room, a total turn off!  Ugh!  That’s not a great way to garner a favorable first impression with your guests. We were reluctant to use the coffee and tea station in the common room because of the soiled carpet.

It looked good on paper. But quite disappointing.

The Cumberland Inn has the potential to be a quite charming place to stay, in a decent location. Unfortunately the execute just isn't there. From heavily soiled carpets and peeling paint to failing door locks this just doesn't rise to level of being considered by any but the most budget conscious traveler. 

We had booked two rooms w/ a private bath. Unfortunately, the lock to the bathroom was heaving damaged, preventing entry. Based on damage, there have been many occurrences for folks to try to break into the bathroom, so it is surprising that it just hasn't been fixed.  After calling the property manager, the response was simply "use another bathroom".  No apology, no explanation, and no fixing the lock. So the alternate bath was only private in the event the other rooms had not been reserved.

Potentially charming, but in a state of disrepair.

Was perfect for a fall visit to Cumberland with my best friend. At only $89 per room per night, we were able to get rooms directly across the hall from one another and share a bath. Very clean and comfortable. We stayed 2-nights, and if not for weather, we would've stayed a 3rd. 

Only issue encountered: during the pandemic, there's no office staff on-site. At one point, I had to get something out of my car and left my key and phone in my room. Since the inn's doors lock at night, I couldn't get back in. It was 20 minutes until my friend realized I was down there, and there is a sketchy element from the liquor store down the block. I was a bit rattled. Maybe put a "did you remember your key?" sign near the doors. Regardless, I hope to stay here again.

Great historic inn at great value

My husband and I spent a weekend in Cumberland, MD to see the fall foliage and ride the Western Maryland Scenic Train, which was great.  We spent one night here, Megan was wonderful.  Let us park our car early in the morning and walk to the train station.  The Inn is within walking distance to some very enjoyable restaurants and shops.  Megan gave great suggestions on where to eat.  We would stay again if our travels bring us back to this little, very historic town.

Cumberland Inn and Spa

Main amenities of the hotel

Location

Available rooms

Location

Description of the hotel

What other amenities are there?

Policies

Check-in terms and conditions

Paid on the spot

Payment