Name: Studio 6 Dallas-Garland / Northeast
Address: 9801 Adleta Court Dallas,Adleta Court, Dallas, Dallas, Dallas, TX 75243, United States of America
Rating: 4

Air conditioning

24-hour reception

Smoke-free property

Heating

General

Non-smoking rooms

Family room

Cable TV

Shower/Bathtub

Bathtub

Rooms

Accessibility features

Accessibility

Wake-up service

Telephone

Services and amenities

Vending machine

Kitchen

Meals

Free Wi-Fi

Internet

Free Parking on Premises

Parking

Fax and copy machine

Business

Family/Kid Friendly

Kids

Pets allowed

Pets

Location

At the mini-hotel

Room amenities

Dallas Love Field

Dallas/Fort Worth International Airport

Addison Airport

Fort Worth Alliance Airport

Studio 6 Dallas-Garland / Northeast

Dallas

This location is owned by a franchisee by the name of Kevin. He hates his guests and is a horrible individual. I've stayed at this location on and off over the last two decades and I wouldn't recommend staying there for any length of time..Since he's a franchise of Motel 6, you will not receive their support when he decides to chance the rules or the pricing of the terms of your stay..Buyer beware...Avoid this hotel if you don't want to get ripped off..Cares more for his half million dollars worth of cars out front then his guests

Stay at your own risk

I booked a reservation for a one night stay at this property through the Motel 6 website.  I am a very frequent traveler and have stayed at Studio 6 / Motel 6 properties a lot over the years, so I am quite familiar with their practices.  I do not travel with cash - I use my credit card to cover the costs of hotel stays, so I was quite surprised, when I arrived at this property to check in, that the front desk staff person requested a $20 cash deposit.  I asked him to put the deposit on my credit card, but he refused to do so.  I then pointed out, politely, that there was nothing indicating a cash deposit requirement for guests using a credit card when I booked the reservation.  He just lamely pointed to a sign in the window stating that the deposit was required, and, when I explained that I don't carry cash, he just shrugged.  I did not want to get into an argument with him, so I requested that he cancel my reservation, and I booked at another Studio 6 in the area. 

When hotels have policies like this, it usually suggets to me that there is something sketchy about the hotel, whereby they feel that they need to protect themselves in such ways against their guests ... big red flag.  Having said that, I saw or experienced nothing that was abnormal during my short stay on the grounds, but there is no need for me to return to a property that has such policies in place when there are plenty of acceptable choices in the area.  

I rarely leave "one star" reviews, but these policies warrant it.  Stay elsewhere.

Undisclosed Policies - Unhelpful Staff - Stay Elsewhere

We booked a stay here through our Travel club and paid for it in advance. When we arrived, Andy was at the front desk. I told him I had a reservation he asked for $20.00 to hold, I told him I didn't have it so he took my credit card and billed me full price for the room. I explained to him I already paid for the room and he said we don't except pre pay. So I had him refund my money and I called my Travel Club who called him and verified that he was refusing rental. My Travel Club offered to refund me and I could pay him directly. So I asked Andy if this would work and he said yes but I would have to pay $15.00 more than what he charged me 5 minutes before. Andy is one of the rudest unprofessional man I have ever met! Stay at your own risk. From the outside the Motel seems nice but it seems to be in a bad area! I seen lots vagrant walking around. I personally will never stay at a Studio 6 not in this life time!

Very Rude!

We are in the process of relocating.  I googled nearby motels and this was the closest.  They required a $20 cash security deposit that was not mentioned on booking.com.    Got there only to be told a list of rules due to a very high crime area!!!!

Room was clean but water pressure in bathroom sink was next to none. 

We requested a non smoking room and were given a smoking one. 

The smoke alarm intermittently beeped all night long. The sign of a low battery. 

An odor of urine in room and finally discovered the smell was coming from the air conditioner. 

Do not stay here.  

Rough crime area 

I stay here when Im in Dallas Garland area for work for extended time good price and clean I have never had a problem here. The people that work here are friendly rooms are cleaned. Good water pressure and plenty of hot water

Good place to stay for work

I found this hotel while searching for a pet-friendly hotel in the NE Dallas area. I made the mistake of not checking with TripAdvisor first. The reviews on Expedia were OK, the location was close to where I needed to be, and the pictures looked acceptable. I arrived to find some surprises. The pet fee was much higher than listed on the hotel's website, and they insisted the pet fee must be paid in cash. There was an additional security deposit that was not mentioned on the website, and again, this additional fee must be paid in cash. Finally, they refused to put us in a nonsmoking room because of our pets. They said that the hotel does not allow pets in nonsmoking rooms; this detail was not listed on the website, although I did later find that clause in the fine print of the confirmation email. I explained that I have allergies and cannot stay in a smoking room, but they would not waiver from their policy. I finally decided to cancel the reservation and stay somewhere else. I found a really nice Extended Stay just a couple miles away and with no hassle. So far so good, but wow, what a mess at the other place!

Big Mistake

DO NOT COME HERE! IN TEARS! As a female it is very hard to deal with staff like tis. Staff especially Andy very difficult to deal with, resistant upon every issue I've had. Dirty sheets were placed on my bed confirmed by hair in between the sheets and a stain. When I talked to Andy (staff) he spoke as if he didn't believe me (horrible way to treat your customers) then refused to give me clean sheets (totally unacceptable). Until my regular cleaning day (just horrified).  I quickly documented I would be leaving when my monthly lease ran out. After documenting and turning into the office, I came in days later with my bed made up with sheets. I assumed they were clean. One day I awoke and noticed the same stain that was there on the previous dirty sheets. I knew it was because I'd taken a picture of it just it was at the foot of the bed and now the head of the bed. I called twice one week to get the internet password and Andy (staff)  argued with me (bad customer service), refused (horrible) and told me to come out in the cold to the office to retrieve it, that their reason for being in business wasn't to give me the internet code frequently (sad way to treat customers). The internet code changes weekly. I repeatedly smelled MOLD IN MY ROOM when turning on the unit. I asked the staff Andy for a new room repeatedly, stated there were no new rooms especially downstairs, that I was an ongoing customer. I began not turning on the air or heat, keeping the door open frequently (crime hazard) and buying TONS of Lysol. One day I went in and overhead the manager saying the new customer's room was on the first floor. The manager called me, I returned the call the next day with no response, then I had to call yet again. I was told we couldn't speak on the phone and was asked to come to the office 3-4 days later after the initial written notification. The manager was very defensive, told me several times he did not believe me. And provided several excuses for who he called Andy, not repairing the moldy air conditioining unit or being verbally course and mean about the getting the internet code when I needed to perform work online and other things. I work really really long hours so I'm rarely here. I leave at around 8am  and don't return until about 8-9pm. I pay in full and on time. So I've been really disappointed at how the staff has treated me. This is DECEMBER 2014. I WANT PEOPLE TO BE AWARE OF WHAT TYPE OF MANAGEMENT AND HOW IT WILL TREAT YOU IF YOU CHOSE TO LIVE HERE. ALSO THIS IS A CRIME INFESTED AREA OF WHICH I WAS PREVIOUSLY UNAWARE. DRUG INFESTED. LOW INCOME.

DO NOT COME HERE! MOLD IN UNITS! Andy/Staff HORRIBLE!

It seemed to us that the time we stayed there was fine, in general it was a good stay, not a very good area, but at least it is close to a place to go to eat, but also a small place to load gas and buy what is needed. It was quiet, at least in our building, the cleaning was not good because it is cleaned every week, but if you want to change your bed or bathroom clothes if you can take the dirty clothes to the management.

Studio 6 Dallas-Garland / Northeast

Main amenities of the mini-hotel

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Available rooms

Location

Description of the mini-hotel

What other amenities are there?

Policies

Check-in terms and conditions

Paid on the spot

Additional information

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