Name: Sonesta ES Suites Fresno
Address: 5322 N Diana St, Fresno, Fresno, Fresno, CA 93710, United States of America
Rating: 8

Shopping on site

Air conditioning

24-hour reception

Elevator/lift

Smoke-free property

Heating

General

Fridge

Family room

Cable TV

Hairdryer

Shower/Bathtub

Rooms

Accessibility features

Wheelchair Accessible

Accessibility

Iron and board

Laundry

Safe-deposit box

Dry-cleaning

Luggage storage

Telephone

Iron

Services and amenities

Breakfast

Microwave oven

Meals

Free Wi-Fi

Internet

Barbecue grill(s)

Picnic area

Barbeque

Recreation

Parking

Free Parking on Premises

Business center

Conference Hall

Business

Fitness facilities

Sports

Family/Kid Friendly

Kids

Pets allowed

Pets

Extra decontamination measures

Personal protection equipment for guests

Additional measures against COVID-19

Health and Safety Measures

Location

At the hotel

Vineyard Farmers Market

Fresno Yosemite International Airport

Fresno Chandler Airport

Sonesta ES Suites Fresno

Fresno

Regrettably, my rating is just 1 out of 5. This is because my prescription glasses, which I inadvertently left beside my bed, vanished. Upon noticing my glasses were left behind, I promptly contacted the hotel, only to find out that they were nowhere to be found. To make matters worse, I made numerous attempts to reach out to them, but they showed no interest and failed to respond.

Dissapearing items

The staff was super friendly. The breakfast was standard "free hotel breakfast " fare. The rooms were very comfortable and convenient. 
The location feels a bit weird when you arrive (felt like pulling up to an assisted living facility), but it proved to be convenient.

Comfortable home away from home

I have stayed at Sonesta ES suites twice in the last month. Every time I've had to call to make arrangements, the staff is super friendly and helpful. They are pet friendly with a very reasonable pet fee, and the property is gorgeous. Derek at the front desk was especially kind and helpful during my check-in process, making sure all my needs were tended to and all questions asked. I highly recommend this property for business or pleasure, and especially dog lovers!

Great place, great staff

Nice room. I have a family of 5. Got the room with two bedrooms two baths and a couch bed. Worked out great. Friendly staff and clean pool and spa. Only compliant is the nasty caca people on the first floor smoking weed. Don’t get me wrong I’m down for MJ but damn dude go outside and smoke the sticky icky icky woo wee put in the air.

Nice hotel smells like weed on the first floor

After reading about this hotel chain I had an opportunity to book a two bedroom suite for a brief family visit. Staff were courteous and helpful upon arrival. The suite was ideal for me and my traveling companion who was working during down time. Our electronics worked seamlessly. Eco friendly amenities, comfortable space for family to visit. Price point more than reasonable. Definitely will consider on my next visit. 


An oasis in the pandemic

This is no longer a Marriott hotel. It is Sonesta. A few complaints I have that were not addressed by the hotel or corporate headquarters when I asked. The staff is not friendly, not one staff smiled or said hello. The guests on lower floor smoke in the hotel. Leak in ceiling near elevator. No access to laundry room.  Refrigerator froze our food. The room smelled like a restaurant. Pet friendly hotel, but not service dog friendly. I was overcharged $300.

Smells Horrible

What a wonderful week we spent here. The staff is super helpful, especially Laura.
Provided us with the necessities that we needed during this stay.
Rooms are CLEAN and stocked with what you need, even right down to the silverware!
Highly recommend this inn for what ever reason that you need!

Amazing

Even with the pandemic we were satisfied with the cleanliness and comfortability of this hotel. The staff were great. Special mention to the front office staff Samatha who went out of her way to bring some bathroom necessities because housekeeping is gone for the day. Though there was no continental buffet breakfast that we are used to. The package grab and go breakfast was sufficient. Overall we enjoyed our 2 nights stay in the 2 bedroom suite.  Thank you

A little haven

Love Marriott, almost always a clean pleasant experience and here was too. nice ppl at front desk,  very clean feeling room, nice breakfast bag (covid style), and when TV wasn't functioning properly they refunded some points which was appreciated.

Clean and pleasant

Front desk was very friendly and welcoming.  They recommended a great Mexican food restaurant a few miles away, when asked for local restaurants.    
Room was clean and comfortable, and centrally located.  

Only issue with covid restriction was reservations needed for pool, but completely understandable.

Sonesta ES Suites Fresno

Main amenities of the hotel

Location

Available rooms

Location

Description of the hotel

What other amenities are there?

Policies

Check-in terms and conditions

Paid on the spot

Payment