Name: Red Lion Hotel Gallup
Address: 3009 West Historic Highway 66 Gallup,West Historic Highway 66, Gallup, Gallup, Gallup, 87301, United States of America
Rating: 6

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Iron and board

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Parking

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Indoor Pool

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Red Lion Hotel Gallup

Gallup

This hotel no longer seems well maintained: our room was dirty, laundry was torn apart... the breakfast room had very dirty banquets and the disillusioned staff wanted to leave as soon as possible.

Running away

Spent four nights at this hotel on business. Have been traveling to Gallup for the past 20 years. Great value,  room was clean and well maintained. Some Hotel guests had pets. Folks that stayed at Hotel were mainly working people doing jobs in Gallup,  some traveling  families, and I am a  senior citizen. Housekeeping was excellent.  Place was quiet, no panhandlers and no loud train whistles. Exit doors that I accessed did not have card readers and did not see closed circuit TVs in parking lot.  Night clerk wore a side arm and sign at front desk said we dont sell rooms to locals....sooo... thought I would park vehicle in well lighted area.... no problem.  Service staff were friendly and helpful ....no complaints!  Room was large, had a fridge and microwave. No issues with WiFi.  Beds were comfortable.  They tell you not to lower the AC or the unit will freeze...not a problem...room was comfortable. Breakfest was limited but hot and cooked to order. Stayed here many years ago and often when Hotel was a Holiday Inn. Since then have  avoided it in the past but was pleasantly surprised. If you want a pool, hot tub, large exercise room, enhanced security, more selection for breakfest, and other amenities like a Hilton go there and pay substantially more.  Like everything else you get what you pay for and for my needs, Red Lion worked exceptionally well. I will be back on the next trip. Saved a couple of hundred dollars... bought some nice gifts in town with the money saved on lodging. 

Great Value, Clean.... Will Be Back!

I would not stay here. We left immediately and kept driving thru the night to avoid staying here. 

The front desk was so rude that we just left. 

When I found the bugs, we were done figuring that the front desk would do nothing. She gave us the wrong floor number, wrong room number (which was already occupied), wrong wifi code, and never apologized. 

Poor service, bugs, needs updates

This hotel is older but has a lot of life left! Rooms were very clean. Breakfast was free and served restaurant style. Eggs, bacon, hashbrowns, cereal, toast, juice, milk, coffee. Staff was very friendly and helpful. Felt safe as we were two girls road tripping!  Would definitely stay again. GREAT price! Only $59! And rooms were HUGE!

Great hotel

Basic hotel.  Just a place to rest your head and close your eyes.  If you are expecting more, go somewhere else.  The pool and hot tub have not been functional the last two years.  Don't understand why they still advertise that they have them.  Breakfast is included with your stay and it's decent.  I think for the money and the purpose we use it for (drive a long day to AZ, pull off for a rest, get back on the road) - we keep going back.  It is convenient access to I40 West.

JUST A PLACE TO CLOSE YOUR EYES

I have a family of  eight and made reservation through Hotel.com. Check in July 02 thru July 5, 2016.  We have experience, the bed are not queen beds, it is full size bed. you notice by the oversize headboard is queen and manager stated it was queen size bed, the A/C for both room was leaking and staff advise it froze up, the restroom had mold on the ceiling, it had a nasty room smell, no dryer, and lastly the water was discolored. IT WAS THE COLOR OF APPLE JUICE!!! My husband and I brought this up to the manager and she had every excuse in the book. We did get a refund back of $25.00 per room, but that was not enough for me. THEY COULD HAVE DONE BETTER.. Also, I made a call to Hotel. com and provided the information. We recorded the water and if anybody want to see leave you email on this review.

DO NOT STAY HERE!!!!!

I had booked a night out junior suite smoking, and after the third non-smoking room, I got a queensize room, which was clean and tidy, but I didn't really feel comfortable in this hotel.

Room chaos

I booked at the Red Lion for one night with my family. Not bad, the rooms are big and bright and the hotel is very spacious. The general impression is that the hotel has had a better time... everything seemed a bit dated and neglected... (even the indoor pool was closed for maintenance).

... has seen better times

The hotel is located right on Route 66, quite far from the centre of Gallup... the thing that struck us the most when we arrived was the size of the interior spaces, and the hall in particular. Immense spaces. But the hotel, although having only two floors, has no elevator, and apparently the pool area that seemed rather pleasant was closed until the date of destination. We were assigned as we requested a room on the second floor, and what to say... even in this case the space was not lacking! In fact it was very large, and although there were two bedrooms, there was room for at least one or even two more rooms!

Overall, okay, but huge spaces in a somewhat dated structure...

Very good bedding and clean room Microwave and nice coffee machine after a day of walking or driving Lunch at the top The swimming pool and gym were being renovated.

Red Lion Hotel Gallup

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