Name: Quality Inn Harrodsburg
Address: 1680 Danville Road, Harrodsburg, Harrodsburg, Harrodsburg, KY 40330, United States of America
Rating: 5

Air conditioning

24-hour reception

Elevator/lift

Smoke-free property

Heating

Newspapers

General

Non-smoking rooms

Family room

Shower/Bathtub

Linens

Rooms

Accessibility features

Accessibility

Laundry

Services and amenities

Vending machine

Meals

Free Wi-Fi

Internet

Free Parking on Premises

Parking

Swimming pool

Beach/pool towels

Pool and beach

Business center

Fax and copy machine

Business

Family/Kid Friendly

Kids

Pets allowed (under 5 kg) (surcharge)

Pets

Location

At the hotel

Bright Leaf Golf Course

Blue Grass Airport

Quality Inn Harrodsburg

Harrodsburg

They did not help me resolve an issue at all.  After I called them, they said they would get back to me and help me, but they never did.  The issue caused me to lose money.  Their customer service needs to be much better.

Terrible Customer Service

I had called and reserved the jacuzzi room for the entire weekend. After getting there today at 7pm, 8 full hours after last check out,I was told the room was unavailable be because the room was trashed and there was nobody there to clean it. Real nice. After speaking to the manager about it, he cussed me out and said "report me!" So I did. Filthy, half ass ran establishment. Hopefully it'll be closed down soon.

Doesn't staff a cleaning person

Stayed 1 night for business. The bed was so uncomfortable and the rooms were not very clean. No hot breakfast in the morning like I was told because they were shut down by the health department. Wow! Management/ staff was not very friendly either.

Worst hotel I have EVER stayed!!

We stayed here for a couple of nights as we were vacationing in the area. It has seen better days. The good points were that our room was clean, breakfast was standard and staff was  kind and helpful. Bad points were that the place overall looks worn and rundown and in desperate need of a facelift. The pool was a travesty. The water was down a foot and was dirty, with a broken railing simply laying there making the pool unusable. A couple chairs were strewn on the deck looking completely neglected. Our room, tho clean,  had a strong smell of cleaning products that never really dissipated, making it rather unpleasant.  We have stayed in many of these chain hotels over the years and most have been fine but this one really needs to get its act together and renovate...or just fix the darn pool.

Needs work

Very clean, comfortable rooms, with well-appointed bathrooms - also spotlessly clean.  Breakfast standard fare, but adequate in clean, spacious breakfast room.  Coffee available 24/7 in lobby.  It's not yet perfect - corridor carpets a little grubby, but it's definitely getting there.

Still some remodelling to do

made (2)reservations back in "17 for "18 because I knew price would skyrocket due to event at Days Inn/When I called to confirm my reservation, they told me that changed names(Quality Inn)and cancelled my reservations. (I never received ANY information on this/ I talked to TROY who gave me 2 rooms(at a small increase) then he told me he was doing ME a favor/ I called back to confirm the next month and no one could find both reservations/I again asked Troy to email me confirmation/none/I then emailed DAVE PATEL for the email confirmation/none/When I called one more time on 7-24-18, I asked for the manager/ I was told he would be in about 1 p.m. so I waited until 2 p.m./ I called again at 2 and asked for the manager, i was told he wasn't there yet/  I asked to whom I was speaking and he said TROY/  I told Troy that I was told the manager would be in at 1 p.m. THEN he told me he WAS the manager.  TROY nearly cussed me out for bothering him, said I got him in trouble and HE was going to cancel MY reservations/ I tried to explain why I wanted a paper trail, but he would not listen and told me it wasn't HIS problem!/ For about 15 minutes I tried to speak to Troy but he kept getting louder until he had me in tears/Once I was off the phone, I had to go take something due to the stress he caused me/ I am a 55 year old lady who just wanted an email confirmation due to the fact that last year, I had written confirmation BUT was "taken advantage of" from another hotel/ Because this is a well know yard-sale, I believe the hotels find out that they can make more money if they can cheat you a little/ So, I reserved 2 rooms in good faith, just needed paper trail since I would be out of the state and no computer....but instead, I have someone screaming and yelling at me/ Yes, I have a southern accent BUT I did not understand half of what TROY was saying...I am sorry for not being able to understand you foreign accent.

scam going on!

Spent just one night at Quality Inn in Harrodsburg. Front desk clerk was friendly and attentive to our needs. Room was clean and comfortable. Continental breakfast was standard but serving area was clean and accommodating. Will definitely stay here again when in the area.

Great room

I had a spaciou room, the hotel staff is great. Remodeling is a slow process, but they are getting it done. I have stayed there 3 times in the last year and a half. good accomadations. Everytime I go there are more improvements, I definetly recommend this hotel. I had a great breakfast which is complementary. good service, good room and a good location.

Recently stayed at the Quality Inn in Harrisburg,Kentucky. Had a very nice room. Service was great. The manager was very

place was recently remodeled. Fresh paint clean rooms. The only problem was no ice machine. Had to get it from front desk. The staff was friendly and accomidating. Price was right. Compared to the others in the area. Had a breakfast before we left, Eggs had to be reheated in microwave. Other than a few little things  worth the stay..

Quality Inn Harrodsburg

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