Name: Alpine Crest - The Resort Club of Helen
Address: 273 Carrie Cox Dr, Helen, Helen, Helen, GA 30545, United States of America
Rating: 6

Smoke-free property

Terrace

Outdoor furniture

No elevators

Reception desk

General

Non-smoking rooms

Family room

Rooms

Laundry

Services and amenities

Internet access

Internet

Barbecue grill(s)

Billiards

Hiking

Picnic area

Barbeque

Recreation

Free parking

Free Parking on Premises

Parking

Swimming pool

Spa tub

Pool and beach

Fitness facilities

Sports

Children's playground

Family/Kid Friendly

Kids

Pets Not Allowed

Pets

Location

At the resort

Unicoi Hill Park

Charlemagne's Kingdom

Helen Arts & Heritage Center

Helen Festhalle

Alpine Helen/White County Convention and Visitors Bureau

Alpine Mini Golf

Helen Tubing & Helen Water Park

Lee Gilmer Memorial Airport

Alpine Crest - The Resort Club of Helen

Helen

Check in was quick, but information provided was inadequate, especially when there was no management staff on duty for the 3 day Christmas weekend.. Access to upper appartments is via a steep bending hill, which is unlighted, and I consider it dangerous especially at hight or inclement weather. Appartment looked aged, grease on kitchen cabinets, smelly freezer, mould in bathroom tub. The heating system was excellent however & the appartment was cosy. Access to town via a muddy path saved a mile long hike on the roadways.

Aging resort not up to required standard

Great stay overall. Vacuuming under the bed and dusting here and there before guests arrive will help bump rating to Excellent. Frying pan needs to be replaced. Debris and dirt in parking area and under the stairs need to be cleared out. Large indoor and heated swimming pool saved the day.  It’s like visiting Santa’s cabin in the woods. View is beautiful. 😍 

Santa’s cabin in the woods! View is beautiful. 😍

This place is quaint and reasonably clean with a nice view. It’s horribly dated, however. The lodges are in moderate disrepair. Not to mention, I found 2-3 dead roaches on the floor upon arrival. I had to kill a live roach that was on the kitchen counter. Thankfully, the beds and bathrooms were clean and didn’t appear to have any bugs. It’s not a terrible place to stay if you’re on a budget and aren’t afraid of a few roaches. 

Decent Stay Besides the Roaches

Very disappointed in the overall appearance and maintenance of the facility.   The outdoor deck was not stable and we could not sit outdoors to enjoy the view.   There were no amenities.  However, we were there for the Helen Octoberfest.  This was a great event and the resort location was ideal for walking to restaurants.  If this is the only place you can get in October, it would be worth the sacrifice.  

Alpine Crest - Helen GA

The condo itself was very clean, and all the staff was very friendly.  With that being said, we felt like that we had gone back in time.  This place has not been updated in a very, very long time.  The dishwasher was broken, The stove worked, but not well.  Ther furniture needed updating and there was virtually no wifi.  Will not stay there again

Take me back to 1980

The resort needs a lot of TLC. Overall condition is poor. This place needs a lot of maintenance to make it presentable. The cleanliness of the rooms was less than suitable. The furnishings were old and worn out and the carpets were stained. The water slide and pool area is in very poor condition. I’ll wager that the water slides haven’t been in operation for at least a couplle of years.

Disappointing!

It’s a time share I own and my first trip there, I was disgusted when I arrived to see the condition of the property and the rooms. The entire resort if you want to call it that is only run by 4 employees………. They were building a new deck on one building , I talked to the contractor and was informed the place had been foreclosed twice that he was aware of. He had some recommendations to the owners and for the most most they wanted him just to do the bare minimum and cover the building flaws.  Do not go there unless you want a horrible experience. The pool was sinking, pool table torn ,literally holes in the buildings wall, mold. Everywhere.

Dump

Stayed week in Nov 2022 and the 2BR unit had a decent layout with second BR on main floor. Master BR was a loft with full bath.  However, Wi-Fi did not work the whole week we were there.  Also, House phone was completely dead.  Unit was in need of a major revovation.

Needs Major Overhall

Wifi not working 
Ceiling fan very wobbly, unstable we could not turn it on. 
Afraid it may fall from the ceiling. 
Carpets stains throughout property. 
Coffee pot unclean, I had to sanitize before use,gee whiz

Untidy Property

This is a very disappointing place. The Exterior is dilapidated - rain cutters falling off the building, wooden uneven walkways and stair wells are splintered. The interior is in equally poor condition - cracked flooring and walls, damaged furniture, no hot water in one of the bathrooms, etc. 
We had to check out of one unit and were given another, but it was not much of an improvement. 
We had little or no WIFI available due to the resorts internet provider.
We decided to cut our vaca short as the place was unbearable.
RCI should never allow its clientele to use this resort. 

Alpine Crest - The Resort Club of Helen

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